SIVASANKAR M
KOCHI
Summary
Adept at driving customer satisfaction and streamlining operations, my tenure at SOUTH INDIAN BANK honed my expertise in database management and relationship building. Achieved a significant increase in compliance through meticulous administrative tasks and operations support. My background blends advanced typing speed with a knack for fostering client relationships, ensuring top-notch service delivery.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Clerk
SOUTH INDIAN BANK
KOCHI
08.2021 - Current
- Provided excellent customer service to ensure satisfaction.
- Assisted customers with inquiries and complaints in a professional manner.
- Operated cash register to process cash, check, and credit card transactions.
- Coordinated office activities to streamline operations and promote compliance with organizational policies.
Education
Bachelor of Commerce -
SACRED HEART
KOCHI03-2021
Skills
- Typing speed
- Operations support
- Customer satisfaction
- Sales expertise
- Administrative tasks
- Meeting coordination
- Information security
- Quality management
- Database management
- Cash management
- Confidentiality
- Relationship building
- Basic accounting
Languages
Tamil
First Language
English
Proficient (C2)
C2
Malayalam
Proficient (C2)
C2
Accomplishments
INSURANCE CAMPAIGNS TOPPER
BEST EMPLOYEE AWARD IN 2-3 MONTHS
Certification
- JAIIB
- CAIIB
Timeline
Clerk
SOUTH INDIAN BANK
08.2021 - Current
Bachelor of Commerce -
SACRED HEART