Sivashanmugam V
Sales Manager
Chennai,Tamilnadu
Summary
Dynamic Sales Professional with over 15 years of experience providing high level of customer service while increasing revenues. Successful at leveraging sales technologies and CRM data to identify, analyze and act upon leads and opportunities. Result-focused, quality-driven individual with experience in business development, demonstrating consistent achievement of sales targets, dedication to organizational goals and personable communicator focused on exceeding client expectations. Focused Sales Manager committed to motivating others and offering extensive knowledge penetrating new territories and promoting product lines. Highly effective mentor driven to assess individual and group performance to implement improvements and set goals. Determined individual with background in establishing and nurturing lucrative partnerships.
Overview
15
15
years of professional experience
Work History
Sales Manager
Jaguar Land Rover - VST Grandeur
1 2014 - Current
- Increased sales revenue by developing and implementing effective sales strategies.
- Handled customer relations issues, enabling quick resolution, and client satisfaction.
- Maintained relationships with customers and found new ones by identifying needs and offering appropriate services.
- Built long-lasting client relationships through excellent customer service and consistent followups.
- Led a successful sales team by providing motivational coaching and performance-based incentives.
- Managed key accounts with strategic planning and relationship building, resulting in increased customer loyalty and repeat business.
- Closed lucrative sales deals using strong negotiation and persuasion skills.
- Grew sales and boosted profits, applying proactive management strategies and enhancing sales training.
- Analyzed market trends to identify new business opportunities, leading to expansion into profitable territories.
- Organized regular sales meetings to review progress, share best practices, and set achievable targets for continued success.
- Coached employees in successful selling methods and encouraged cross-selling to drive revenue.
- Overcame objections from potential clients by addressing concerns effectively and offering customized solutions based on their unique needs.
- Developed comprehensive product knowledge, enabling tailored solutions for clients'' specific needs.
- Streamlined sales processes for improved efficiency, resulting in higher conversion rates.
- Evaluated performance against goals and implemented appropriate development plans.
- Collaborated with marketing teams to create targeted promotional campaigns, driving customer engagement and sales growth.
- Implemented CRM systems for better tracking of leads, improving follow-up processes and communication within the team.
- Optimized territory management plans by analyzing data on customer demographics, preferences, and buying patterns.
- Maintained ethical and positive working environment to reduce turnover and promote high retention rates.
Sales Consultant
Mercedes Benz - Trans Cars India Pvt. Ltd.
10.2011 - 12.2013
- Advised clients on appropriate product selections based on their unique needs, ensuring optimal satisfaction levels upon purchase.
- Used consultative sales techniques to understand customer needs and recommend relevant products and services.
- Responded to telephone and in-person requests for information.
- Provided sales and customer service assistance to walk-in traffic
- Developed long-lasting client relationships by consistently exceeding expectations with exceptional service.
- Boosted customer satisfaction by providing personalized consultations and tailored product recommendations.
- Followed up with existing customers to provide additional support and address concerns.
Area Sales Manager
Tikona Digital Networks
08.2009 - 09.2011
- Project lead responsible for managing team-leaders of All three departments of network roll-out, sales and installation. Supervised performance of team members, interceded as necessary to resolve problems and training on improving efficiencies and customer service retention.
- Hired, trained and managed sales staff and administered and implemented compensation plan to support area sales goals.
- Coordinated and conducted well-organized product presentations and demonstrations to potential customers at seminars and trade shows.
- Increased revenue by productively directing time and resources to applicable areas and exceeding specific sales goals.
- Created effective strategies to target new markets after researching and analyzing competitor behavior.
- Managed and motivated sales team to increase revenue.
- Managed a successful sales team, consistently achieving and exceeding monthly sales targets.
- Expanded market share through effective prospecting, lead generation, and negotiation skills.
Education
B.E - Computer Science And Engineering
Adhiparasakthi Engineering College
06.2002 - 2006.04
MBA - Marketing And HR
SSN School of Management
06.2007 - 2009.04
Schooling - C.B.S.E
Jawahar Higher Secondary School
06.1990 - 2002.03
Skills
Relationship building and management
Languages
English
Bilingual or Proficient (C2)
Tamil
Bilingual or Proficient (C2)
Hindi
Elementary (A2)
Interests
Market analytics
Cricket
Chess
Timeline
Sales Consultant
Mercedes Benz - Trans Cars India Pvt. Ltd.
10.2011 - 12.2013
Area Sales Manager
Tikona Digital Networks
08.2009 - 09.2011
MBA - Marketing And HR
SSN School of Management
06.2007 - 2009.04
B.E - Computer Science And Engineering
Adhiparasakthi Engineering College
06.2002 - 2006.04
Schooling - C.B.S.E
Jawahar Higher Secondary School
06.1990 - 2002.03
Sales Manager
Jaguar Land Rover - VST Grandeur
1 2014 - Current
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