Summary
Overview
Work History
Education
Skills
Achievements And Rewards
Languages Known
Personal Information
Timeline
SoftwareEngineer
SIVASITHIAN S

SIVASITHIAN S

128, Vinayagar Street, Fairlands, Salem,TN

Summary

Committed professional with a passion for leveraging skills and knowledge to secure a prominent role in the industry. Goal is to make a meaningful contribution to organizational growth, fostering professional and personal development. Dedicated to advancing career trajectory through continuous learning and growth opportunities.

Overview

4
4
years of professional experience

Work History

Process Developer (P&C Insurance)

Genpact India Pvt. Ltd.
10.2024 - Current
  • Worked on the following reports: TAT, MWE, Daily production, Inventory, RCA & SOP updates.
  • Specialized in commercial lines of business line worked under P&C Property, Package, Workers’ compensation and Endorsement.
  • Initiated timely response to emails, and written correspondence with Underwriter and onshore AM/AE's.
  • Allocating the cases for the team.
  • Providing clarifications through calls to the offshore team.
  • Prioritized secure handling of sensitive customer information within processes, minimizing potential liability issues by proactively managing risk.
  • Analyzed previous business processes for inherent flaws, avoiding similar pitfalls in subsequent process development lifecycles.

Senior Process Associate (P&C Insurance)

Genpact India Pvt. Ltd.
03.2022 - 09.2024
  • Usage of Notes, Policy Issuance Instruction and WebPD application to work on all Property & Casualty.
  • Reviewing work/Auditing the cases of processors and providing them guidance.
  • Perform screening of the Client in Business Issuance WorkStation (BIWS System) for policy Issuance process.
  • Met month-end reporting objectives and deadlines.
  • Supervised team of process associates to enhance accountability, develop professional skills and improve efficiency.
  • Identified modifications to processes and procedures that would promote better efficiency.
  • Performed reconciliations to drive accuracy and validity of financial information.

Process Associate (P&C Insurance)

Genpact India Pvt. Ltd.
04.2021 - 02.2022
  • Started Career as an Associate for property and casualty insurance services.
  • We are involved in reviewing and analyzing the policies and premium and presenting them in MS-Word template and mail format.
  • Identified and resolved process issues to drive optimal workflow and business growth.
  • Monitored and reported on process performance to verify compliance with established standards.
  • Optimized customer experience by delivering superior services and effectively troubleshooting issues.

Education

MBA - Finance

CMS Business School
Bengaluru, Karnataka
01.2020

B.Com. - General

Hindustan College of Arts & Science
Chennai, Tamilnadu
01.2017

P.U.C -

Holy Cross Matric H.R. Sec School
Salem, Tamilnadu
01.2014

SSLC -

Vedhha Vikaas Matric H.R. Sec School
Salem, Tamilnadu
01.2012

Skills

  • Data analysis proficiency
  • Effective learning strategies
  • Flexible problem-solving
  • Proficient in multitasking priorities
  • Motivated self-learner
  • Effective time management
  • Collaborative teamwork
  • Process optimization
  • Established best practices

Achievements And Rewards

  • Certification of Appreciation Spot light award
  • Star of Month award
  • Achiever’s award for providing high quality work
  • State Level Participation in Badminton
  • Inter-College and University Level Participation in Cricket

Languages Known

English
Tamil
Telugu

Personal Information

  • Date of Birth: 08/07/96
  • Gender: Male
  • Nationality: Indian
  • Marital Status: Single

Timeline

Process Developer (P&C Insurance)

Genpact India Pvt. Ltd.
10.2024 - Current

Senior Process Associate (P&C Insurance)

Genpact India Pvt. Ltd.
03.2022 - 09.2024

Process Associate (P&C Insurance)

Genpact India Pvt. Ltd.
04.2021 - 02.2022

MBA - Finance

CMS Business School

B.Com. - General

Hindustan College of Arts & Science

P.U.C -

Holy Cross Matric H.R. Sec School

SSLC -

Vedhha Vikaas Matric H.R. Sec School

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SIVASITHIAN S