Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Siwar Rajhi

Riyadh

Summary


Organized and dedicated Administrative Assistant with proven track record of providing exceptional customer service in fast-paced environments. Offering keen attention to detail and strong decision-making skills to manage multiple, concurrent tasks. Self-motivated work ethic to perform effectively in independent or team environments.

Overview

3
3
years of professional experience
3
3
years of post-secondary education
1
1
Certification
3
3
Languages

Work History

Administrative Assistant

Dorat Al Khaleej Architectural
01.2024 - Current
  • Managing administrative tasks and office coordination
  • Supporting internal departments with document control and communication
  • Assisting in scheduling and project tracking
  • Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
  • Promoted a positive work environment through effective communication skills and fostering professional relationships among colleagues.
  • Improved document organization with thorough file maintenance, archiving outdated records as necessary for efficient retrieval when needed.
  • Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
  • Ensured accurate record-keeping with diligent data entry and database management for vital company information.
  • Coordinated office supply inventory management, proactively ordering necessary items before depletion to avoid workflow disruptions.
  • Supported executive staff through scheduling meetings, coordinating travel arrangements, and preparing crucial documents.
  • Assisted with human resources tasks such as updating employee files or submitting time-off requests per company policy guidelines.

Coordinator

Diamond Events SA
05.2023 - 12.2023
  • Coordinated logistics and staff for high-profile events
  • Ensured client satisfaction through excellent service delivery
  • Managed event setup and breakdown
  • Entered data, generated reports, and produced tracking documents.
  • Improved team productivity with regular communication and progress updates, fostering a collaborative work environment.
  • Managed project timelines for successful completion, ensuring milestones were met and deadlines were adhered to.
  • Collaborated with department heads to develop strategic plans aligning with overall company objectives, fostering a unified approach toward shared goals.
  • Enhanced customer satisfaction by responding promptly to inquiries and addressing concerns professionally.
  • Coordinated cross-functional teams, resulting in seamless project execution and enhanced outcomes.
  • Enhanced operational workflows by maintaining well-organized documentation systems and updating records accurately as needed.
  • Gathered and organized materials to support operations.
  • Supported successful project completion by meticulously reviewing and updating project plans to reflect changing needs and objectives.
  • Enhanced team communication by implementing weekly coordination meetings and detailed project update emails.

Head Hostess

Majd Food- Al Hukair
10.2022 - 04.2023
  • Supervised hostess team and front-of-house operations
  • Provided excellent guest service and resolved complaints
  • Maintained seating charts and reservations
  • Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
  • Took reservations by phone and walk-in, keeping scheduling demands, and kitchen output in time to avoid overbooking.
  • Assigned work tasks and coordinated activities of dining room personnel to provide prompt and successful service to patrons.
  • Monitored seating area and checked restrooms regularly to keep spotless.
  • Managed communication between front-of-house and back-of-house staff for smoother service during peak hours.
  • Developed strong relationships with returning guests, encouraging loyalty and driving repeat business.
  • Collaborated with management to develop strategies for improving overall guest experience and increasing repeat business.
  • Utilized knowledge of menu items to provide personalized recommendations based on guest preferences or dietary restrictions.
  • Participated in regular staff meetings to discuss operational improvements, share customer feedback, or address any challenges faced by the team.
  • Served as a liaison between guests and management in addressing concerns or special requests in real time.

Education

Bachelor's Degree - Business Intelligence

Faculte des Sciences Juridiques, Economique et de Gestion de Jendouba
01.2019 - 01.2022

Skills

Office administration

Administrative support

Data entry

Computer skills

Microsoft Excel

Microsoft Word

Document control

Problem-solving

Certification

Interior Design, Course Completed

Timeline

Administrative Assistant

Dorat Al Khaleej Architectural
01.2024 - Current

Coordinator

Diamond Events SA
05.2023 - 12.2023

Head Hostess

Majd Food- Al Hukair
10.2022 - 04.2023

Bachelor's Degree - Business Intelligence

Faculte des Sciences Juridiques, Economique et de Gestion de Jendouba
01.2019 - 01.2022
Siwar Rajhi