Shivaraj Jewali
Bengaluru
Summary
Strategic Senior Vice President SRE with 19 years of experience in enterprise Java/J2EE platforms across diverse sectors. Specialises in production ownership, incident triage, and diagnostics, utilising tools like Dynatrace and Grafana. Developed AI-assisted tooling for production investigation and created MACS Copilot for incident triage automation. Drives scalable solutions and optimises resource allocation while championing best practices in incident management and production engineering.
Overview
1
1
Certification
21
21
years of professional experience
Work History
Senior VP SRE
JPMorganChase India Private Limited
07.2025 - Current
- Supported end-to-end production operations, leading incident triage, root-cause analysis, and issue remediation for collateral and settlement workflows.
- Developed MACS Copilot, a GitHub Copilot customisation package that automates production incident investigation across markets, agency, and CC domains by teaching Copilot to route natural-language queries to appropriate data stores, schemas, and environments.
- Facilitated scalable service-to-service communication through REST APIs, JMS/MQ integration, and Cassandra-based persistence, enhancing data retrieval and processing efficiency.
- Oversaw triparty collateral optimisation across allocation, recall, and substitution, ensuring timely coverage of short/underfunded accounts and maximising asset utilisation.
- Oversaw settlements processing for receive and deliver instructions, ensuring accurate, timely execution and resolution of exceptions.
- Contributed to a distributed enterprise architecture for collateral, movement, and position processing using Java and Spring.
- Built and maintained reusable multi-module components for domain modelling, data services, messaging, logging, and initialization.
Senior VP SRE
JPMorganChase UK Glasgow
07.2016 - 07.2025
Software Engineer - Java / Market Surveillance
Citi Group
Belfast, UK
08.2015 - 07.2016
- Developed low-latency, high-volume market surveillance platform that enabled Compliance users to identify potentially abusive trading patterns through scenarios and alerts.
- Facilitated real-time processing and analysis of high-volume market, order, and execution data sources to enhance data-driven decision making.
- Collaborated with cross-functional teams to identify system requirements, improving software functionality and user experience.
- Developed and implemented new software applications, enhancing company productivity and client satisfaction.
- Monitored system performance post-deployment, addressing any issues promptly to maintain high levels of operational efficiency.
Software Engineer - Java/J2EE
JPMorganChase India Private Limited
11.2012 - 08.2015
- Developed and implemented new software applications, enhancing company productivity and client satisfaction.
- Delivered Position Staging Service to expose position data as RESTful web services in JSON format, enhancing accessibility for client applications.
- Implemented Janus authentication and authorisation for service protection, improving security compliance and safeguarding sensitive data.
- Collaborated with cross-functional teams to identify system requirements, improving software functionality and user experience.
- Monitored system performance post-deployment, addressing any issues promptly to maintain high levels of operational efficiency.
Software Engineer - Java
Dell International Services
09.2010 - 11.2012
- Developed REST-based web services for rental operations workflows, enabling seamless execution of opening, modifying, searching, cancelling, and closing operations.
- Facilitated integration of REST and SOAP services, improving scheduling processes and ensuring timely resource allocation.
- Developed and implemented new software applications, enhancing company productivity and client satisfaction.
- Collaborated with cross-functional teams to identify system requirements, improving software functionality and user experience.
- Monitored system performance post-deployment, addressing any issues promptly to maintain high levels of operational efficiency.
Software Engineer - Java
Ness Technologies
04.2008 - 08.2010
- Implemented workflow and approval routing, document tracking, budget tracking, and integration with financial systems to streamline processes.
- Contributed to development of compensation planning workflows and features to enhance overall functionality.
Software Engineer - Java/J2EE
Faculties India
02.2006 - 03.2008
- Developed exchange applications including Product Dictionary, Calendar, Statistics, and Product Manager; maintained APIs for external access to ensure seamless integration and usability.
Education
Bachelor of Engineering (B.E.) - Computer Science
Skills
- Languages & Frameworks: Java, Core Java/J2EE, Spring, Spring MVC, Hibernate, Quartz, Spring Batch
- Observability: Dynatrace, Grafana, distributed tracing (Jaeger), Tempo, monitoring, dashboarding, alerting, production diagnostics, RCA
- APIs & Integration: REST, SOAP
- Cloud & PaaS: Cloud Foundry (Gaia – private cloud platform), AWS (Cloud Practitioner)
- Automation & IaC: Terraform, Bash/Shell scripting
- Databases & Data: Oracle, MySQL, SQL Server, HSQLDB, HBase, Cassandra
- Testing: JUnit 4, Mockito, Cucumber, Selenium WebDriver, JBehave
- Build / CI & SCM: Maven, Jenkins, Git, SVN, IBM ClearCase
- Tools & Platforms: Jira, Bugzilla, Mingle, Eclipse, SOAPUI, SQL Developer
- Servers & OS: Tomcat, JBoss, Linux, Unix, Windows
Production Support: Production Engineering, L3 support, incident management, troubleshooting - AI: Co-Pilot, Claude code
- Cross-functional collaboration
- Process improvement
- Mentorship and coaching
- Performance optimisation
Certification
AWS Certified Cloud Practitioner
Personal Information
Citizenship: British Citizen / OCI Holder
Timeline
Senior VP SRE
JPMorganChase India Private Limited
07.2025 - Current
Senior VP SRE
JPMorganChase UK Glasgow
07.2016 - 07.2025
Software Engineer - Java / Market Surveillance
Citi Group
08.2015 - 07.2016
Software Engineer - Java/J2EE
JPMorganChase India Private Limited
11.2012 - 08.2015
Software Engineer - Java
Dell International Services
09.2010 - 11.2012
Software Engineer - Java
Ness Technologies
04.2008 - 08.2010
Software Engineer - Java/J2EE
Faculties India
02.2006 - 03.2008