A position where I could apply my knowledge and experience to manage the high level of productivity through my professional skills and serve to the best of my ability and keep up my company’s reputation.
Motivational Team Leader skilled in designing and following production schedules. Offers proven history of maximizing team productivity to meet targets. Dedicated to employee safety and proactive assignment, schedule, and personnel management.
Overview
16
16
years of professional experience
Work History
Team Leader – Marketing Team
BAASHYAM CONSTRUCTION PVT LTD
11.2020
Handling high members of Telemarketing team & monitoring team performance independently
Handled various New Project Launch in a year successfully
Handled high numbers of units project
Preparing & handling MIS Reports on Leads Management / weekly report/Monthly Reports & Quarterly Reports
Taking care of complete Transportation facilities for arranging the site visit and customer visits to site offices
Completely working on monthly Target for every individual Team members, scheduling and achieving
Handling TEAM members calls reports / leads report / target reports & performance matrix
Upgrading Team members with New Market analyzing & project updates
Conducting Training sessions & meeting every week, preparing agenda
Listening to team members feedback and resolve any issues or conflicts & Motivate team members
Recognize high performance and reward accomplishments/ Suggest & organize team building activities
Coordinating With Digital Marketing Agencies on Campaigns
Understanding And Analyzing Lead Pattern for report
Team Leader – Telemarketing Presales Department
Lancor Holding Ltd
09.2016 - 11.2020
Handling customer queries for better customer satisfactions
Identifying prospective clients, generating business from the existing clients to achieve business targets
Interacting with the clients and channel partners on a regular basis & providing readdress to all their queries, complaints & handling all client relation
Provide & educate information about the project features, prices, location etc… and present their benefits
Arranging & coordinating with transport facilities for customer visits
Contact Existing customers to educate them about New Projects & New activities
Achieving indivual & team targets successfully
Assist in the development and preparation of sales scripts while training other New Joiners
Making service calls after the visit, taking initiating to re schedule the site visit if necessary
Monitoring day to day leads generation, updating, solving queries
Generating the daily reports, weekly reports & monthly report and monitoring the executive calls, reports educating according to sales prospects
Participating in various promotional activities to generating new leads
Updating the complete lead data’s into sell
Do software
Senior Executive – Admin & HR / FO
Uniply Industries Ltd
11.2012 - 03.2016
Perform responsibilities of handling calls & EPBAX , directing calls to appropriate person or department & and answering all necessary inquiries
Handle the tasks of greeting visitors / customer / guest and clients in friendly manner with all etiquette’s as front desk concern
Coordinating with different departments internally & assisting the needs and requirements
Arranging conference for all meetings and meets
Responsible for organizing official traveling like hotel bookings, train tickets, Air tickets and cab / vehicle arrangements
Completely handling and maintaining Inward and outward register including domestic and international
Handling and maintaining day to day activities of admin activities for the organization like records on stationery, printing items, POP items
Responsible for stock movement register and assisting on same for factory and all branches on pop materials, stationery and samples
Handling and maintaining stock register for pantry and house keeping
Holding responsibilities for receiving materials, and dispatching to the factory through the instruction of Purchase head
Tracking on GRN, original bills , DC ,purchase order forwarding to accounts department for entry and payments
Travel booking, facilitating the employees related to stay and accommodations, commuting while on official trip based on the approval by Managing directors
Keeping track and Maintaining of housekeepi and ensuring cleanliness in the office premises
Co-coordinating with vendors, suppliers towards the payments
Health Club & Spa Co-ordinator
GRT Grand Hotels & Resorts
04.2005 - 02.2010
Create and implement such documents as staff schedules, meeting minutes, safety rules, policy and procedure manual, standards and procedures, disciplinary notices, and performance reviews in the SPA
Responsible for all marketing aspects of the SPA, including promotions, displays, and printed material in the SPA
Responsible for hiring , training, scheduling, performance reviews, team building, conflict management, business building, skill enhancement and goal setting in the SPA
Teach suggestive selling techniques to staff
Manage day to day operation of the spa, including reception, reservations, hosting, maintenance, etc in the health club and spa
Managing purchase orders for professional treatment and operational supplies in the spa
Development of sales targets and analysis of weekly, monthly and annual goals and strategy for increase in sales
Create and monitor spa programs for clients and evaluate effectiveness of existing or newly added programs
Plan and implement monthly promotions and programs and special events for targets populations relating to HLC and SPA
Responsible for inventory management within the HLC & SPA
Maintain and develops operating budget
Monitor current trends in the industry and make recommendations to the management
Deal with guest complaints concern and try to resolve problems independently whenever possible
Provide an unequaled spa experience for our guests and associates
Assist in short and long range strategic planning to ensure that the spa operates cost effectively and efficiently
Seeks the spa’s ability to maximize revenues by analyzing the day to day booking , future booking and coordinating schedules and services with spa team accordingly
Control entry into all areas of facility by restricting all unauthorized individuals
Sr. Sale Manager (Closing) at Vaswani Pvt Ltd (Brookfield Construction Pvt. Ltd)Sr. Sale Manager (Closing) at Vaswani Pvt Ltd (Brookfield Construction Pvt. Ltd)
Project Manager at Convenient Hospitality Service Pvt. Ltd. (Unit of Convenient Construction Consultancy Pvt. Ltd.)Project Manager at Convenient Hospitality Service Pvt. Ltd. (Unit of Convenient Construction Consultancy Pvt. Ltd.)