Sk Abhishek
West Bengal
Summary
Dynamic Hotel Manager with over 6 years of experience at prestigious establishments like ITC Royal. Expert in guest services management and complaint resolution, enhancing guest experiences and streamlining operations. Proven track record in employee development and cash handling, ensuring exceptional service delivery and operational efficiency.
Overview
6
6
years of professional experience
Work History
Hotel Manager
Cashier
04.2019 - 08.2025
1. Kolkata JW Mirror. Cashier(3 YEARS)
2.KOLKATA ITC ROYAL. Cashier(1.5 YEARS)
3.Eden pavilion - ITC Sona . Cashier(1.5 years)
Education
Associate of Arts -
Keranitola Sree Sree Mohananda Vidyamandir
West Bengal Skills
- Guest accommodations
- Vendor interaction
- Office and staff streamlining
- Social media networking
- Guest services management
- VIP services
- Guest experiences
- Disciplinary action and termination
- Cash handling
- Guest complaint resolution
- Employee development
Languages
Bengali
Upper intermediate (B2)
Timeline
Hotel Manager
Cashier
04.2019 - 08.2025
Associate of Arts -
Keranitola Sree Sree Mohananda Vidyamandir