SK FAHADUDDIN

Work History

Marble Box Solutions LLP

Kolkata

12.2023 - Current

Communicated with customers to assess satisfaction with products and services received.
Scheduled employees for shifts, taking into account customer traffic and employee strengths.
Implemented process improvement to shape organizational culture, optimize procedures for higher efficiency and help company evolve and grow.
Developed systems and procedures to improve operational quality and team efficiency.
Trained and guided team members to maintain high productivity and performance metrics.
Introduced new methods, practices, and systems to reduce turnaround time.
Enhanced employee performance by developing comprehensive training programs tailored to individual needs.
Managed daily operations effectively, ensuring timely completion of tasks and accurate reporting of results.
Reduced operational costs through implementation of cost-saving initiatives and process improvements.

Marble Box Solutions LLP

Kolkata

02.2023 - 11.2023

Adaptable and proficient in learning new concepts quickly and efficiently.
Proved successful working within tight deadlines and fast-paced environment.
Managed time efficiently in order to complete all tasks within deadlines.
Excellent communication skills, both verbal and written.
Used strong analytical and problem-solving skills to develop effective solutions for challenging situations.
Paid attention to detail while completing assignments.
Provided professional services and support in dynamic work environment.
Demonstrated creativity and resourcefulness through development of innovative solutions.
Managed 100 emails per day and both incoming and outgoing correspondence, email and faxes.

Marble Box Solutions LLP

Kolkata

06.2022 - 01.2023

Independent problem solver who took initiative in researching solutions without needing excessive supervision.
Collected, arranged, and input information into database system.
Conducted quality assurance checks on completed work, ensuring accuracy and compliance with established guidelines.
Adhered to all deadlines, managing time effectively to complete tasks within designated timeframes.
Handled high volumes of incoming work requests professionally while maintaining excellent organization.
Maintained database systems to track and analyze operational data.
Participated in regular team meetings, contributing valuable insights toward process enhancements.

Marble Box Solutions LLP

Kolkata

01.2019 - 02.2020

Independent problem solver who took initiative in researching solutions without needing excessive supervision.
Collected, arranged, and input information into database system.
Conducted quality assurance checks on completed work, ensuring accuracy and compliance with established guidelines.
Adhered to all deadlines, managing time effectively to complete tasks within designated timeframes.
Handled high volumes of incoming work requests professionally while maintaining excellent organization.
Maintained database systems to track and analyze operational data.
Participated in regular team meetings, contributing valuable insights toward process enhancements.