Summary
Overview
Work History
Education
Skills
Personal Information
Personal Strengths And Competencies
Software
Timeline
Generic

Shaik Javed Akthar

Summary

Insightful experience of 10+ yrs in the areas of Distribution, Logistics/Supply Chain, Last Mile, Warehousing, transportation, Retail E-commerce, Delivery Management, Inventory Management, Process Management, store operations and Customer Relationship Management in highly reputed organizations. Expertise in orders Management. Working experience of ERP (SAP-WM/MM), WMS, Excel, Word, Power point.

Proactive manager with demonstrated leadership abilities, strategic planning expertise and problem-solving acumen. Assists senior managers with accomplishing demanding targets by encouraging staff and coordinating resources. Methodical and well-organized in optimizing coverage to meet operational demands.

Overview

12
12
years of professional experience
4
4
years of post-secondary education
4
4
Languages

Work History

Deputy Manager in Area Loss Prevention

Qwik Supply Chain Solutions/Reliance Retail
12.2021 - Current
  • Warehouse Operations (B2B and B2C), Secondary Transportation, Inventory Management, Vendor Management, Training and Development, Asset maintenance and Management, Audit and Loss Prevention.
  • Oversee warehouse operations including inventory management, inbound/outbound logistics, transportation and 3PL management.
  • Managing the Supply Chain of B2C and B2B business supply of stocks as well as last mile delivery to customer for the received orders.
  • Manage day-to-day warehouse operations, including receiving, storage, picking, and dispatch.
  • Ensure that the inbound and outbound targets are met on a regular basis.
  • Supervise loading/unloading activities, packaging, and ensure proper documentation.
  • Planning, Executing & Monitoring end to end line haul operations which includes all modes of Operations.
  • Manage the returns to the warehouse and ensure items are dealt with promptly.
  • Maintain inventory reports, reconcile stock discrepancies and manage cycle counts.
  • Ensure accurate tracking and control of stock levels, conducting regular audits and reconciliations.
  • Maintaining records of shipments, expenses and compliances.
  • Efficiently planning delivery routes to minimize cost and optimize delivery times.
  • Coordinate with transporters, vendors, and internal teams for timely dispatch and delivery.
  • Ensures end to end smooth running of first and last mile logistical operation for the zone.
  • Monitoring of service level and LMD/On time delivery performance of LMD partners.
  • Monitor all the loaded vehicles are moved to delivery points on mentioned TATs and with safety precautions.
  • Managing the fleet management by overseeing the vehicle fleet, leasing new vehicles, ensuring maintenance repairs and compliance with regulations.
  • Maintaining accurate records of transportations activities such as driver logs, maintenance records and fuel consumption.
  • Coordination with central and local distribution team to ensure planning of FLM vehicles for order dispatches.
  • Proper utilization of manpower as per requirement.
  • Ensure proper upkeep of the warehouse cleanliness, safety, and space utilization.
  • Implementing and managing transportation management software and telematics systems for better monitoring and control.
  • Deep knowledge and experience in handling various security systems and technologies.
  • Proficient in conducting thorough and effective audits to identify potential loss areas.
  • Expertise in overseeing and managing inventory to minimize shrinkage and loss.
  • Ability to evaluate risks and develop strategies to mitigate them efficiently.
  • Skilled in investigating incidents and identifying the root cause of losses.
  • Competence in handling emergencies and crisis situations effectively.
  • Ensure the optimal availability and utilization of security tools such as CCTV cameras, DVRs, EAS (Electronic Article Surveillance) and Monitoring systems to combat theft and fraud.
  • Supervise daily inventory count, with a focus on high-shrinkage items and detect fraudulent activities & potential losses at a very nascent stage.
  • Respond promptly to incidents and emergencies.
  • Implement and monitor strong SOPs to reduce pilferage.
  • Prepare comprehensive incident reports with actionable
  • Assist store operations in initiating FIRs or complaints when required and liaise with civil authorities for effective legal follow-up on loss prevention matters.
  • Investigating Incidents: Investigate incidents of theft, fraud, or policy violations, compiling detailed reports on findings and recommending corrective actions.
  • Conducting Audits: Perform regular and systematic Inventory audits and security systems to identify discrepancies and potential areas of loss.
  • Implement and monitor SOPs to reduce pilferage set by the organization.

Officer Store

Teamlease Services Limited
04.2021 - 11.2021
  • Stockyard Maintenance, Store Operations, Procurement, Data Maintenance, Vendor Management and billing process of RWS&S project of Tata Voltas. Stock Management, Inventory Management.
  • Managing and arrangement of materials as per their measurements in the entire 8-acre open land stock yard.
  • Issuance of materials to various vendors for project work as per company SOPs and maintenance of records.
  • Maintaining of registers for the goods sent from store to other sites and vendors.
  • Maintain and handling team for loading, unloading and planning of vehicles for loading and unloading.
  • Responsible for all store activities like maintaining inventory level, min. and max. level of materials.
  • Keeping record of return and damaged goods and sending damage and rejected materials return to suppliers through proper documentation.
  • Handling all site admin work like gate pass issuance, safety kits to people working at site.
  • Ensuring there is no fraud or accounting error and cash details are mailed to finance team within the day itself.
  • Verifying and preparing various vendor bills for the work done.
  • Implementing procedures for minimal damage of the goods delivered to vendor.
  • Ensuring timely submission of bills from vendors to state office for on time payment to vendors.
  • Maintaining and sending the weekly and monthly stock report and coordinating with procurement team for the ordering and dispatch of materials.
  • Coordination between purchase and store functions.
  • Coordination with procurement team for on time replenishment of materials for smooth operations.

Pitstop Executive

Rivigo Services Pvt Ltd
11.2016 - 04.2021
  • First Mile, Mid Mile, Last Mile Operations, Fleet Management, Vehicle Schedule Maintenance, Driver Onboarding and management, Vendor Onboarding, Placements, Route Planning, Data Maintenance, Timely Delivery Matrix and Returns Connections.
  • Develop and implement fleet management strategies to optimize vehicle utilization, reduce costs, and improve overall efficiency.
  • Hands-on experience managing 22 ft and 32 ft vehicle operations.
  • Strong exposure to PTL operations and associated service providers.
  • Oversee daily dispatch operations and track first-mile, mid-mile, and last-mile movement of shipments.
  • Compile and analyze fleet performance data to identify trends, track progress against goals, and make data-driven decisions.
  • Ensure round-the-clock monitoring of vehicle movements, especially for high-priority and long-distance or intercity movement trips.
  • Utilize fleet management software to track driver locations, schedules, and performance metrics.
  • Communicate effectively with drivers to provide instructions, updates and support as needed.
  • Coordinate and oversee the daily operations of the driver fleet, ensuring timely sample pickups and deliveries.
  • Ensure GPS accuracy and actively resolve GPS or tracking issues; oversee the manual database for non-GPS vehicles.
  • Supervise the escalation process for route deviations, delays, and unexpected disruptions.
  • Maintain and analyse dashboards for team KPIs – e.g., TAT adherence, delivery performance, cost per shipment, alert resolution rate and delay percentage.
  • Drive on boarding for new vehicles/projects and ensure data integrity.
  • Ensure accurate documentation for shipments: invoices, e-way bills, packing slips, etc.
  • Monitor and resolve order exceptions, delays, and customer escalations related to logistics.
  • Maintain accurate records of all transportation activities, including driver logs, mileage, and fuel consumption.
  • Over the clock fleet support to the assigned vendors and sites.
  • On time placement of the vehicles to the assigned vendors and maintaining 100% vehicle placement achievement.
  • Handle reverse logistics: return pickups, quality checks, and restocking processes.
  • Maintaining KMPL of the vehicle assigned by the company and achieving it.
  • Monitor and analyze fleet performance metrics, such as fuel consumption, maintenance costs, and vehicle utilization rates.
  • Responsible for 100% Schedule Servicing adherence of Fleet.
  • Identify opportunities for cost savings and implement changes to reduce expenses.
  • Resolve any issues or conflicts that may arise during transportation, including vehicle maintenance, traffic delays, or customer concerns.
  • Review Accident vehicles on need basis and initiate suitable action for recovery of vehicle.
  • Ensure compliance with all relevant safety regulations, including vehicle inspections, driver training, and accident reporting.
  • Oversee the maintenance and repair of company vehicles, including scheduling, coordinating, and inspecting repairs.
  • Track vendor performance based on key metrics such as ETA accuracy, delays, responsiveness, and asset utilization.
  • Develop relationships with vendors and suppliers to negotiate pricing and service agreement.
  • Collaborate with internal warehouse teams and external partners for smooth workflow.
  • Collaborate with the site teams to identify opportunities for process improvements and implement changes to increase efficiency.
  • Prepare reports for management on fleet performance, budget variances, and other relevant metrics.
  • Conduct interviews, reference checks, and background verifications for new hire.

Logistic Co-Ordinator

Amar Jyothi Carrying Corporation Limited
02.2013 - 05.2016
  • Freight negotiation, Vehicle placement, POD collections, Freight Payments Planning of vehicles placement according to client requirements.
  • Negotiating with local vendors on route prices and placing of the vehicles.
  • Communicate effectively to build and maintain relationships both with parties, clients and drivers and negotiate agreements.
  • Negotiating in freight management. Preparation of freight and delivery documents.
  • Collection and submission of received PODs and bills. Preparation of billing activities and submission to clients for releasing of freight payments.
  • Maintained a team of 10 for placement of vehicles on time at CWH, processing advance and balance payments to local vendors and taking contracts from local clients for revenue generation
  • Billing and other necessary documents preparation. Supervision of entire office requirements.

Education

B. Tech - Electronics & Communication Engineering

Avanthi Institute of Engineering & Technology
01.2008 - 01.2012

Skills

  • Warehouse Operations (B2B & B2C)
  • Logistics & Fleet Management
  • Inventory planning & control
  • SOP & Process Implementation
  • Last Mile Operations
  • Order Management
  • Delivery Management
  • Vehicle Maintenance and Procurement
  • Transport operations
  • Hubs Operations & Management
  • Audit & Investigations
  • Fraud & Risk Analysis
  • Shrink Control & Management
  • Internal & External Security

Personal Information

  • Date of Birth: 06/19/90
  • Nationality: Indian

Personal Strengths And Competencies

  • Experience of working in a matrixed organization and manage reports
  • Man management skills and possessing strong leadership qualities
  • Excellent interpersonal and communication skills (Oral & Written)
  • Possessing a good understanding of all relevant legal compliance and fleet controls
  • Strong execution and negotiation skills
  • Resilient and focused, able to manage competing priorities
  • A strategic thinker and self-starter

Software

SAP WMS & MM, MS Office package

Timeline

Deputy Manager in Area Loss Prevention

Qwik Supply Chain Solutions/Reliance Retail
12.2021 - Current

Officer Store

Teamlease Services Limited
04.2021 - 11.2021

Pitstop Executive

Rivigo Services Pvt Ltd
11.2016 - 04.2021

Logistic Co-Ordinator

Amar Jyothi Carrying Corporation Limited
02.2013 - 05.2016

B. Tech - Electronics & Communication Engineering

Avanthi Institute of Engineering & Technology
01.2008 - 01.2012
Shaik Javed Akthar