SK MOSIUR ISLAM
Branch Manager In Retail Banking
Faridabad
Summary
Dynamic banking professional with over 10+ years of experience at Bandhan Bank and ICICI Bank, specializing in operations and sales management. Expertise in overseeing branch operations while ensuring full compliance and consistently achieving business targets with a dedicated team. Proven track record in onboarding and training new employees, fostering a collaborative work environment. Skilled in providing financial assistance and maintaining robust financial portfolios for customers, driving client satisfaction and business growth.
Overview
11
11
years of professional experience
1
1
Certification
3
3
Languages
Work History
Branch Manger
ICICI BANK LTD
11.2022 - Current
- Reporting to Regional Head & responsible for Branch business targets, branch operations & Customer Relationship.
- Managing all products of Retail Branch Banking & responsible for profitability of the branch.
- Management of Branch audit & compliance and Operations and Customer Service Activities of the Branch.
- Leading a team of 10 Branch Officials & Ensuring Staff productivity.
- Led branch operations, optimizing processes to enhance customer service and achieve high satisfaction levels.
- Developed and implemented strategic initiatives that increased branch profitability while minimizing operational risks.
- Mentored and trained staff on compliance measures, fostering a culture of accountability and improving overall performance.
- Analyzed financial reports to identify trends, enabling informed decision-making and effective resource allocation.
- Collaborated with cross-functional teams to streamline workflows, resulting in improved efficiency and reduced processing times.
Assistant Branch Head
BANDHAN BANK LTD
03.2021 - 10.2022
- Supervising all operational activities of Branch
- Verification of all transaction, modifications of accounts.
- Scrutiny and signing of all AOF before sending to CPU.
- Advising clients for the various Investments, based on their requirements
Customer Relationship Officer
BANDHAN BANK LTD
06.2014 - 02.2021
- Contribution in all operational activities of Branch
- Advising clients for the various Investments, based on their requirements
- Custodian of deliverable.
- Driving business for the Branch through achieving my sales target.
- Responsible for cross sale business of different banking products to generate revenue.
- Adapt at opening new high value accounts with challenging customers in fast – paced Environments
- Managing the Portfolio of the HNI clients and building Long term Relationship.
- Acquiring and maintaining new clients from the existing Customer base.
- Handling Corporate Salary Account by opening salary account of different corporate( ECOM EXPRESS PVT LTD, BENGAL INTERNET MARKETING PVT LTD, PARSAN ENGINEERS & CONSULTANTS, ONAMOY HEALTHCARE LLP etc
Education
MBA - Marketing and Retail
United World School of Business
KOLKATA01.2014
M.sc - Microbiology
Nagpur University
NAGPUR01.2011
B.sc - Microbiology
Vidyasagar University
KOLKATA01.2009
Skills
Branch operations
Customer relationship management
Financial analysis
Profitability optimization
High net worth client management
Relationship building and management
Staff management
Decision-making
Team supervision
Certification
IRDA
Accomplishments
- I had achieved NCA 2x target in ICICI Bank on 2025.
- Got 7 star rating in Audit at ICICI Bank on 2023
- Qualified for come September contest in hall of fame category.
- Qualified for pink ball contest in hall of fame category.
- Awarded with highest and 2nd highest Rating in PMS for last 3 consecutive Financial Year.
- Got ‘A’ rating in Audit at Bandhan Bank.
Hobbies
Traveling , Driving , Listening music
Extra curricular
Mentoring:
Helping people move their careers in the right direction is a key element in developing people in cross functioned business verticals
Personal Vita
DOB : 10/02/1989
Wife Name : Saheli Parveen
Son Name : SK. Arsan Islam
Professional Details
Current CTC : N/A
Expected CTC : As per Industry norms and based on role and responsibility.
Interest on Relocation: Yes (Preferably Metro City)
Notice Period : 30 days Prefer to Serve notice period but negotiable
Timeline
Branch Manger
ICICI BANK LTD
11.2022 - Current
Assistant Branch Head
BANDHAN BANK LTD
03.2021 - 10.2022
Customer Relationship Officer
BANDHAN BANK LTD
06.2014 - 02.2021
MBA - Marketing and Retail
United World School of Business
M.sc - Microbiology
Nagpur University
B.sc - Microbiology
Vidyasagar University