SK ABDUL RAHMAN
Department Manager
Kolkata
Summary
Punctual and honest Head of department with 5years solid background in retail environments. Satisfies customers with exceptional service. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
4
4
years of professional experience
6
6
years of post-secondary education
2
2
Languages
Work History
SALES ADVISOR- CASHIER
ZARA
KOLKATA
12.2018 - 06.2021
Assistant Head Cashier
ZARA
KOLKATA
07.2021 - 07.2022
- Answered questions about store policies and addressed customer concerns.
- Worked with other associates to support cashiers and management needs.
- Trained new cashier team members in customer service and money handling processes.
- Counted cash drawers before and after shifts to verify accuracy and report discrepancies.
- Operated cash register to record transactions accurately and efficiently.
- Worked with floor team and managers to meet wide range of customer needs.
- Processed refunds and exchanges in accordance with company policy.
STORE HEAD CASHIER
Zara (INDITEX TRENT RETAIL IND PVT LTD)
Kolkata
08.2022 - Current
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Worked well in a team setting, providing support and guidance.
- Learned and adapted quickly to new technology and software applications.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Used strong analytical and problem-solving skills to develop effective solutions for challenging situations.
- Proven ability to develop and implement creative solutions to complex problems.
- Cultivated interpersonal skills by building positive relationships with others.
- Proved successful working within tight deadlines and a fast-paced environment.
- Identified issues, analyzed information and provided solutions to problems.
- Developed and maintained courteous and effective working relationships.
- Skilled at working independently and collaboratively in a team environment.
- Organized and detail-oriented with a strong work ethic.
- Demonstrated strong organizational and time management skills while managing multiple projects.
- Proven ability to learn quickly and adapt to new situations.
- Passionate about learning and committed to continual improvement.
Education
B.tech - Electrical Engineering
B.P.PODDAR INSTITUTE OF MANAGEMENT AND TECHNOLOGY
Kolkata 07.2015 - 07.2019
W.B.C.H.S.E ( HIGHER SECONDARY) - Science
SHREE JAIN VIDYALAYA
Kolkata 07.2012 - 05.2014
Skills
Product knowledge
Inventory management
Store merchandise stocking
Stock management
Interpersonal ability
Time management strength
Multi-tasking skill
Store opening/closing procedures
Security Monitoring
Stocking and replenishing
Product and service sales
Store operations
Customer service
Timeline
STORE HEAD CASHIER
Zara (INDITEX TRENT RETAIL IND PVT LTD)
08.2022 - Current
Assistant Head Cashier
ZARA
07.2021 - 07.2022
SALES ADVISOR- CASHIER
ZARA
12.2018 - 06.2021
B.tech - Electrical Engineering
B.P.PODDAR INSTITUTE OF MANAGEMENT AND TECHNOLOGY
07.2015 - 07.2019
W.B.C.H.S.E ( HIGHER SECONDARY) - Science
SHREE JAIN VIDYALAYA
07.2012 - 05.2014