Summary
Overview
Work History
Education
Skills
Accomplishments
Interests
Timeline
CustomerServiceRepresentative

Skand Thakur

Data Analyst
Banglore

Summary

Detail-focused Data Analyst with knowledge in data warehousing, process validation and business needs analysis. Proven to understand customer requirements and translate into actionable project plans. Dedicated and hard-working with passion for Big Data.

Overview

1
1
year of professional experience
6
6
years of post-secondary education

Work History

Data Analyst

Digitally drunk
Lucknow
01.2022 - 11.2022
  • Created various Excel documents to assist with pulling metrics data and presenting information to stakeholders for concise explanations of best placement for needed resources.
  • Produced monthly reports using advanced Excel spreadsheet functions.
  • Upheld security and confidentiality of documents and data within area of responsibility.
  • Identified, analyzed and interpreted trends or patterns in complex data sets.

Customer Support Executive

Iris Tech Consultant
Lucknow, UP
2022.11 - 2023.01
  • Listened to customers' questions and concerns to
    provide answers or responses.
  • Built strong relationships with field operations
    team to support business development
    opportunities and improve service.
  • Provided customers with updates and periodic
    statements on service developments and
    changes in trends.
  • Collected customer information and analyzed
    customer needs to recommend potential
    products or services.
  • Managed customer service effectiveness by
    monitoring performance and assessing metrics.

Education

High School Diploma -

D P S BOKARO STEEL CITY
BOKARO STEEL CITY
06.2016 - 05.2018

Bachelor of Engineering - Electrical And Electronics

R V COLLEGE OF ENGINEERING
Banglore
08.2019 - Current

Skills

Data profiling

Activity diagrams

Data validation

Data formatting

Enterprise application integration

Use Cases

Data quality assurance processes

Defect tracking

Product development

Data analysis

Business needs analysis

Project Management

Leadership

Data visualisation

Microsoft SQL

C

C

HTML&CSS

Event management

MS EXCEL

Accomplishments

Made and headed several extra curricular clubs one of them is a Ngo/adoption care of dogs HAPPY TAILS helped in total 38 stray dogs in need and still working for our cause to make all the colleges in banglore a animal friendly campus and beside all this i manage 3 event management clubs organizing events of all niche

Interests

PC games

Music

Running

Volleyball

Timeline

Customer Support Executive

Iris Tech Consultant
2022.11 - 2023.01

Data Analyst

Digitally drunk
01.2022 - 11.2022

Bachelor of Engineering - Electrical And Electronics

R V COLLEGE OF ENGINEERING
08.2019 - Current

High School Diploma -

D P S BOKARO STEEL CITY
06.2016 - 05.2018
Skand ThakurData Analyst