Skandan Karthikeyan
Chennai
Summary
Dynamic project manager with over 6 years at Hitachi Energy India Ltd. and 5 years at GE T&D India Ltd., excelling in stakeholder engagement and risk assessment. Proven track record in delivering complex projects on time, enhancing data integrity for 75k sites, and optimizing resource management. Adept at leading cross-functional teams and driving process improvements for impactful results.
Overview
2026
2026
years of professional experience
Work History
Hitachi Energy India Ltd.
(earlier ABB)
CHENNAI
12.2019 - Current
Business Process Analyst
Installed Base/Field Service Management
04.2025 - Current
- Business Process Analyst role in a newly formed Service Business Unit within the Organization
- Created and documented a Target Operating Model to assess business processes and determine opportunities in services
- Involved in the design, development and testing of a web portal for customer sites and products installed across the globe
- Acted as the primary interface between stakeholders and the IT Department, communicating proposed implementations of new systems and current system upgrades.
- Developed data cleansing processes for global Hitachi Energy sites and assets, enhancing data integrity for 75k sites and 2.8 million assets
- Developed training materials to support new process implementations
- Key UAT tester for multiple product launches in Salesforce
Product Manager
GenAI chatbot
04.2024 - 04.2025
- Goal to develop a GenAI based Chatbot for customer care center
- Articulate the business case and set up a product roadmap
- Define and prioritize feature requirements to improve user experience
- Conducted UATs and sprint sessions to ensure product quality
- Analyze and report progress on product usage, efficiency
- Evaluate and communicate the status of ideas back to customers, partners
- Building relationships with product team and product designers
- Conduct demo to stakeholders and users
Project Manager
ERP systems & SAP S/4HANA
10.2022 - 04.2024
- Project to replace legacy ERP system with Reiwa, a new global ERP solution at Hitachi Energy
- Identified gaps in resource optimization planning and coordinated onboarding of resources
- Tracked risks and logged new risks through risk response plans.
- Updated Microsoft planning tool (Power BI) at APAC cluster level to reflect accurate data
- Monitored key performance indicators (KPI) to evaluate activity progress and identify areas for adjustment
- Organized country meetings between manufacturing factories and business, preparing tailored presentation slides
- MOMs for APAC cluster and country meetings to maintain clear records
- Managed GATE meetings and documented decisions for each gate
Pricing Lead
Pricing Governance Team
03.2022 - 10.2022
- Led pricing workshops with all business units to align pricing strategies and foster collaboration.
- Facilitated discussions with stakeholders and business groups to enhance understanding of their pricing processes.
- Design & implementation of Price Waterfall methodology in marketing & sales.
- Developed business case scenarios to support strategic decision-making across all business units.
- Prepare weekly/monthly report to Global M&S team.
Process Engineer
Global Safety Center
12.2019 - 03.2022
- Analyzed and optimized safety process to improve compliance and risk management.
- Facilitated discussions with Global Safety Heads and Advisors to enhance safety processes.
- Created comprehensive safety guides for field engineers.
- Conducted trainings on the tool across the organization for commissioning engineers.
- Established process to monitor safety of field engineers using field service application.
GE T&D India
Ltd.
09.2014 - 12.2019
Commissioning Engineer
SCADA/DMS/OMS
- Managed planning, execution, commissioning, and engineering activities for various projects.
- Accumulated 5 years of experience as electrical engineer specializing in SCADA, DMS, smart-grid, and WAMS.
- Good understanding and experience in working with utilities across India like Tata Power, PGCIL, HPSEB, CSEB, GETCO, etc.
- Coordinated logistics and managed site operations for projects across India and Sri Lanka.
Education
Master of Technology in Power System (5Yr. Integrated) -
SASTRA University
Thanjavur05.2014
Skills
- Project management
- Stakeholder engagement
- Risk assessment
- Change management
- Process improvement
- Data analysis
- Resource management
- Problem Solving & abstract thinking
Hobbies and Interests
- Head coordinator of a national level sports fest organized in university called 'COLOSSEUM’13'
- Led a team of 250 plus and managed diversified portfolios of Marketing, Publicity, Food and Hospitality in the university
- Governing member of a student run non-profit food court center- Canopy in the university campus. Handled sales, publicity, and marketing.
- Represented university in both Football and Athletics. Won numerous awards in marathons across college and corporate events
- A stage and theatre artist in university
- Awarded IT Champion of the Year 2022, a global event in Hitachi Energy
- A music enthusiast & a keyboard player
- Keen interest in Finance and Economics
Personal Information
- Passport Number: Y9943552
- Nationality: Indian
Languages
English
Proficient (C2)
C2
Hindi
Proficient (C2)
C2
Tamil
Proficient (C2)
C2
Timeline
Business Process Analyst
Installed Base/Field Service Management
04.2025 - Current
Product Manager
GenAI chatbot
04.2024 - 04.2025
Project Manager
ERP systems & SAP S/4HANA
10.2022 - 04.2024
Pricing Lead
Pricing Governance Team
03.2022 - 10.2022
Hitachi Energy India Ltd.
(earlier ABB)
12.2019 - Current
Process Engineer
Global Safety Center
12.2019 - 03.2022
GE T&D India
Ltd.
09.2014 - 12.2019
Commissioning Engineer
SCADA/DMS/OMS
Master of Technology in Power System (5Yr. Integrated) -
SASTRA University