Summary
Overview
Work History
Education
Skills
Certification
Timeline

S. Karthik Rajan

Chennai

Summary

Results-driven Business Program Manager with over 9+ years of experience in strategy research, account management, and project management. Expertise in cloud technologies, financial services, and cross-functional team leadership. Certified PMP and PSPO1 professional with a strong background in stakeholder management and new business development.

Overview

13
13
years of professional experience
2
2
Certifications

Work History

Associate Manager - Pre-Sales

Virtusa Private Ltd
5 2022 - Current
  • Managed end-to-end proposal processes for Banking and Financial Services (BFS) clients for deals $30M
  • Leveraged AWS cloud solutions to design scalable and cost-effective architectures for clients
  • Fostered client relationships through effective communication and deep industry understanding
  • Coordinated cross-functional teams to create comprehensive tailored proposals
  • Demonstrated expertise in cloud-based banking and financial services products.
  • Managed cross-functional projects, ensuring timely completion and alignment with company objectives
  • Enhanced team productivity by implementing efficient project management strategies

Project Manager / Business Analyst

Mindgate Solutions Pvt Ltd
07.2021 - 05.2022
  • Monitored major projects in payment domain, including Unified Payment Interface (UPI)
  • Managed UPI systems for major Southeast Asian bank's operations in India
  • Spearheaded execution of signature programs from inception to deployment
  • Tracked project objectives, milestones, and status; proactively resolved issues.

Research Analyst

High Beam Global
01.2017 - 01.2019
  • Led research team to devise market strategies and deliver data-driven insights
  • Streamlined processes, increasing team productivity by 30% over two years
  • Managed key accounts and stakeholders across various industries.
  • Analyzed large volume of data to identify patterns, trends and correlations
  • Conducted in-depth qualitative and quantitative research to identify trends and generate insights
  • Supported senior management in making informed decisions by delivering timely and accurate research findings

Business Owner

Hospitality Industry
01.2015 - 01.2017
  • Oversaw inventory management, marketing, and sales for mid-sized restaurant
  • Implemented customer acquisition strategies, achieving 10% monthly growth
  • Optimized digital marketing campaigns, resulting in 12% increase in orders
  • Maintained high customer satisfaction with 4-star online rating and 20% repeat business.
  • Established strong customer relationships through excellent communication and attentive service
  • Conducted target market research to discover customer needs and analyze competitor trends
  • Put together realistic budgets based upon costs and fees for successfully operating business

Personal Banker

Barclays Shared Services
01.2014 - 01.2015
  • Managed 70+ daily customer interactions, achieving a 4/5 NPS score
  • Trained a specialist team to improve performance and business efficiency.

Technical Support

Sutherland Global Services
01.2012 - 01.2014
  • Provided assistance and support, ensuring average customer satisfaction score of 9/10
  • Handled 90 daily calls, demonstrating strong problem-solving and communication skills.

Education

PGPEx - Managing Business in Emerging Economies -

IIM Shillong, Shillong
01.2020 - 2021.01

GPA: 3.11/5 (81.68%)

  • Member of Placement committee

B.Tech. Mechanical Engineering -

Hindustan University, Chennai
01.2008 - 2012.01

GPA: 6.42/10 (60.99%)

Skills

Software: Microsoft Office Suite, Advanced Google Analytics

Certification

PMI PMP®

Timeline

PSPO 1

01-2024

PMI PMP®

01-2023
Project Manager / Business Analyst - Mindgate Solutions Pvt Ltd
07.2021 - 05.2022
IIM Shillong - PGPEx - Managing Business in Emerging Economies,
01.2020 - 2021.01
Research Analyst - High Beam Global
01.2017 - 01.2019
Business Owner - Hospitality Industry
01.2015 - 01.2017
Personal Banker - Barclays Shared Services
01.2014 - 01.2015
Technical Support - Sutherland Global Services
01.2012 - 01.2014
Hindustan University - B.Tech. Mechanical Engineering,
01.2008 - 2012.01
Associate Manager - Pre-Sales - Virtusa Private Ltd
5 2022 - Current

Similar Profiles

CREATE PROFILE
S. Karthik Rajan