SK Haider Ali
Kolkata
Summary
Seasoned Retail Store Manager with background in leading high-performing teams and driving revenue growth. Skilled in merchandising, inventory control, customer relations, and sales generation. Demonstrated ability to implement effective retail strategies and improve store operations for optimal performance. Delivered significant impact by transforming underperforming areas into profitable sectors through strategic improvements.
Overview
15
15
years of professional experience
Work History
Retail Store Manager
BHAJANLAL COMMERCIAL PRIVET LIMITED
Kolkata
06.2022 - Current
- Develop business strategies to raise our customers' pool, expand store traffic, and optimize profitability.
- Meet sales goals by training, motivating, mentoring, and providing feedback to sales staff.
- Ensure high levels of customer satisfaction through excellent service.
- Maintain outstanding store conditions and visual merchandising standards.
- Report on buying trends, customer needs, and profits.
- Deal with all issues that arise from staff or customers (complaints, grievances).
Retail Store Manager
HOTSPOT RETAIL PRIVET LIMITED
Kolkata
06.2022 - 11.2022
- Built and maintained strong working relationships with team members.
- Coached and mentored employees by offering constructive feedback and taking interest in long-term career growth.
- Prepared and submitted nightly bank deposits.
- Supervised daily operations of the retail store, including staff scheduling, inventory management and customer service.
TEAM LEADER (Department XIAOMI Mobiles)
LALANI INFOTECH
Kolkata
12.2020 - 11.2021
- Set clear team goals and KPIs.
- Delegate tasks, and set project deadlines.
- Oversee day-to-day team operations and performance.
- Do regular performance evaluations.
- Create a healthy, motivating work environment and atmosphere.
- Develop a well-designed, motivating evaluation program.
- Communicate with teams about their performance.
- Monitor team performance, and report on metrics.
- Motivate team members.
TEAM LEADER
OPPO MOBILE WEST BENGAL PVT. LTD.
Kolkata
01.2017 - 09.2020
- Leading the team Of sales executive and driving sales from them
- Building a relationship with Dealer, Vender, team members and Customer to focus on our product to increase the sales
- Achievement monthly sales target
- Motivate team members
- Discover training needs and provide coaching
- Oversee day-to-day teams' operation and performance
- Do regular performance evaluation
iPhone solution consultant/Sales assistant
CHANNELPLAY LIMITED
Kolkata
07.2016 - 01.2017
- Make sure Store is clean and organized
- Assist customers in selecting products that best fit for their lifestyle
- Perform cross-sale and upsell based on customers interest and tastes to maximize store revenue
- Stock, replace
- Organize inventory with accuracy And efficiency completing task 10% faster than other associate
Senior sales promoter
People concepts (Nokia India / Microsoft)
Kolkata
01.2010 - 01.2016
- Keep sales area neat and clean and directed customers to appropriate service sales or technical pros
- Deal with customers listen their queries fulfil their needs and give them best deal
- Loading unloading the stocks
- Packing the goods or products labelling the price-tag and many more things
Education
Bachelor of Arts - Three Years of General Course
University of Calcutta
Kolkata, India01-2009
Higher Secondary Education Certificate -
West Bengal Council of Higher Secondary Education
India01.2006
Secondary Education Certificate -
West Bengal Board of Secondary Education
India01.2004
Skills
- Google Drive
- Social media
- Gmail
- Google Docs
- Video conferencing (Zoom, Skype, Google Hangouts)
- Microsoft Office: Word, Excel, Access, PowerPoint, and Outlook
- Internet
- Cooking techniques
Languages
Bengali, English
Timeline
Retail Store Manager
BHAJANLAL COMMERCIAL PRIVET LIMITED
06.2022 - Current
Retail Store Manager
HOTSPOT RETAIL PRIVET LIMITED
06.2022 - 11.2022
TEAM LEADER (Department XIAOMI Mobiles)
LALANI INFOTECH
12.2020 - 11.2021
TEAM LEADER
OPPO MOBILE WEST BENGAL PVT. LTD.
01.2017 - 09.2020
iPhone solution consultant/Sales assistant
CHANNELPLAY LIMITED
07.2016 - 01.2017
Senior sales promoter
People concepts (Nokia India / Microsoft)
01.2010 - 01.2016
Bachelor of Arts - Three Years of General Course
University of Calcutta
Higher Secondary Education Certificate -
West Bengal Council of Higher Secondary Education
Secondary Education Certificate -
West Bengal Board of Secondary Education
Similar Profiles
SANJESH VERMASANJESH VERMA
Sales Associate at Samsung India Electronics Privet LimitedSales Associate at Samsung India Electronics Privet Limited
SHIFA MURSHIDA MISKINSHIFA MURSHIDA MISKIN
Human Resources Assistant & Front Office Coordinator at Cotton Collection Privet LimitedHuman Resources Assistant & Front Office Coordinator at Cotton Collection Privet Limited
Imthiyas DastakeerImthiyas Dastakeer
Manager Supply Chain & Logistics at Expo Commodities Global Privet LimitedManager Supply Chain & Logistics at Expo Commodities Global Privet Limited