Summary
Overview
Work History
Education
Skills
Accomplishments
Languages
Personal Information
Extracurricular Activities
Hobbies and Interests
Disclaimer
Certification
Timeline
CustomerServiceRepresentative
S Kishore Kumar

S Kishore Kumar

Chennai

Summary

Talented Manager with expert team leadership, planning and organizational skills built during successful career. Smoothly equip employees to independently handle daily functions and meet customer needs. Diligent trainer and mentor with exceptional management abilities and results-driven approach.

Overview

9
9
years of professional experience
1
1
Certification

Work History

Manager

Standard Chartered Bank
12.2021 - Current
  • Handling Corporate salary accounts, Onboarding new NTB Corporates, Generating revenue business like LI, Credit Card, Home loan, LAP, GI.
  • Onboarding Priority and Premium Clients
  • Accomplished multiple tasks within established timeframes.
  • Managed and motivated employees to be productive and engaged in work.

Deputy Manager

Axis Bank Ltd
01.2020 - 10.2021
  • Handling Bank Operations and Sales, Customer Profiling, Bringing new NTB Customers.
  • Showing Growth in Mapbook, Selling IPG Revenue products like LI, GI, MF, Sourcing CASA accounts 15 per month, Selling Other Cross Sells like PL, Credit card, Home loan, LAP, SBB,FDOD, LAS
  • Enhanced employee performance by providing regular feedback, coaching, and training opportunities.
  • Developed strong relationships with stakeholders to facilitate smooth communication and project completion.

Senior Corporate Agency Manager

HDFC Life Insurance
07.2017 - 01.2020
  • Client Acquisition: Conducting promotional activities like seminars & presentations.
  • Presentation on Tax Planning for HNI's, Mainly dealing with HDFC Bank Corporate Clients.
  • Client Servicing Handling and maintaining existing relationship of Franchisees, Providing proper solution & managing the Clients and hence ensured retention, Identifying & development needs of client and providing proper solution in Tax savings
  • Led contract negotiations with clients, securing favorable terms while maintaining long-term partnerships.
  • Collaborated with other departments to ensure seamless service delivery and exceed client expectations.

DEO

Flipkart India Pvt Ltd
10.2015 - 12.2016
  • Successfully won the best performer award in Flipkart India Pvt Ltd for the Financial Year (2015-16)
  • Self-motivated, with a strong sense of personal responsibility.
  • Worked effectively in fast-paced environments.

Education

B Tech - Information Technology

SMEC
Chennai
05.2015

Skills

  • Good Analytical and Planning Skill's
  • Team Leadership
  • Time Management
  • Verbal and written communication
  • Strategic Planning
  • Operations Management
  • Project Management
  • Customer Relationship Management (CRM)
  • Financial Management
  • Lead Generation
  • Problem Resolution
  • Team Development
  • Work Planning and Prioritization
  • Managing Operations and Efficiency
  • Customer Relationship Management

Accomplishments

  • Achieved team productivity through effectively helping with JFM target .

Languages

English
Bilingual or Proficient (C2)
Tamil
Bilingual or Proficient (C2)

Personal Information

  • Date of Birth: 10/06/1993
  • Gender: Male
  • Nationality: Indian
  • Marital Status: Married

Extracurricular Activities

  • Took part in school level Road Safety Patrol (R.S.P) Committee
  • Played school level zonal football match
  • Has successfully undergone workshop training in Seminar on Software Application at Kaashiv Infotech

Hobbies and Interests

  • Playing Cricket,Football
  • Love to travel new destinations

Disclaimer

I here by declare that all the above-mentioned information is correct up to my knowledge and I bear the responsibility for the correctness of the above mentioned Particulars.

Certification

  • Certified IRDA & NISM

Timeline

Manager

Standard Chartered Bank
12.2021 - Current

Deputy Manager

Axis Bank Ltd
01.2020 - 10.2021

Senior Corporate Agency Manager

HDFC Life Insurance
07.2017 - 01.2020

DEO

Flipkart India Pvt Ltd
10.2015 - 12.2016

B Tech - Information Technology

SMEC
S Kishore Kumar