Summary
Overview
Work History
Education
Skills
Timeline
Generic

Skyelar Seward

Mulberry

Summary

Dedicated Pharmacy Technician with expertise in medication dispensing, inventory management, and patient education. Committed to maintaining safety protocols and ensuring quality control for optimal patient outcomes. Proficient Pharmacy Technician experienced in medication dispensing and patient education. Known for strong attention to detail and effective communication, consistently delivering accurate prescriptions while fostering positive patient relationships. Driven Pharmacy Technician with a focus on quality control and adherence to safety standards. Skilled in managing inventory and processing insurance claims to enhance patient care and streamline pharmacy operations. Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. An organized and motivated individual, eager to utilize time management and organizational skills across diverse settings. Seeking entry-level opportunities to enhance abilities while contributing to company growth.

Overview

6
6
years of professional experience

Work History

Certified Pharmacy Technician

Walmart Pharmacy
Frankfort
01.2022 - Current
  • Managed inventory levels to ensure availability of medications and supplies.
  • Dispensed medications accurately following prescription guidelines and safety protocols.
  • Assisted pharmacists in preparing complicated prescriptions and compounding medications.
  • Educated patients on medication usage, side effects, and storage requirements.
  • Maintained cleanliness and organization of pharmacy workspaces to meet health standards.
  • Processed insurance claims efficiently to facilitate patient access to medications.
  • Collaborated with healthcare professionals to optimize patient care and medication therapy.
  • Trained new technicians on pharmacy procedures and customer service best practices.
  • Maintained strict patient confidentiality to adhere to HIPAA regulations and avoid data compromises.
  • Managed inventories, rotated stock, removed expired, or damaged drug products and resolved discrepancies in drug counts.
  • Adhered to all federal, state and local laws governing the practice of pharmacy technicians.
  • Assisted pharmacists in preparing prescriptions for filling, including counting tablets and labeling bottles.
  • Performed administrative duties such as filing, data entry, answering phones.
  • Maintained a clean work environment by wiping down counters, cleaning spills promptly and properly disposing of waste products.
  • Worked with insurance companies to process claims, resolve problems and obtain payments.
  • Entered patient profile information into computer systems accurately and completely.
  • Established and updated patient profiles, medications and insurance details.
  • Created new customer profiles and updated demographics, allergies, and new medications in pharmacy computer systems.
  • Assisted pharmacist with clearing high volume of prescriptions and responded to customer questions.
  • Verified accuracy of patient information on prescription orders.
  • Answered questions from customers regarding insurance coverage eligibility requirements.
  • Received and verified daily incoming drug inventories, reported discrepancies, and logged items into inventory system.
  • Transmitted claims to insurance companies for payment and reconciled EOBs.
  • Ensured accurate billing information was included on prescription orders prior to processing them.
  • Followed safety protocols when handling hazardous drugs or materials in accordance with OSHA standards.
  • Efficiently processed cash register transactions for new and refilled prescription orders.
  • Maintained records of controlled substances dispensed according to state regulations.
  • Adhered to regulatory guidelines for workplace safety and customer confidentiality.
  • Verified patients' identities at pickup to prevent sale of wrong medications.
  • Consulted with customers via telephone or in-person to assist with navigating pharmacy systems and completing requests.
  • Assisted patients in understanding their medication instructions and usage directions.
  • Compiled customer demographic, allergy, and medical history background.
  • Supervised inventory levels to maintain adequate supply of medications and medical supplies.
  • Resolved customer complaints regarding product quality or quantity issues.
  • Prepared pricing and instruction labels for placement on prescriptions.
  • Generated labels for compounded medications using an automated system.
  • Participated in prescription pharmaceutical and over-the-counter product inventory audits.

Online Grocery Associate

Walmart
Frankfort
04.2021 - 12.2021
  • Assisted customers with online grocery orders and product selection.
  • Communicated with team members to resolve order discrepancies promptly.
  • Ensured compliance with safety and sanitation standards in all operations.
  • Supported the training of new associates on operational procedures.
  • Bagged groceries carefully to keep products in perfect condition, separated fragile products and kept frozen and perishable foods cold or fresh.
  • Maintained positive relationships with grocery store personnel by being consistently professional and friendly.
  • Assisted customers with online grocery orders, answering questions and providing helpful information.
  • Practiced clean and sanitary shopping with minimal product handling and used safety kits diligently to protect customers and others.
  • Communicated with customer to confirm clarity of order, shopped at additional stores if necessary and expedited order transfer to delivery driver.
  • Developed strategies to improve customer satisfaction ratings with online grocery services.
  • Troubleshot any problems or errors that occurred during checkout.
  • Satisfied customers with quick, accurate service under tight deadlines.
  • Secured and stored items until customer pickup.
  • Assisted teammates with daily tasks during peak periods.
  • Scanned items when pulling from shelves to update system stock information.

Operator

Evonik
Lafayette
11.2020 - 04.2021
  • Monitored equipment performance and reported issues promptly.
  • Operated machinery to ensure efficient production flow.
  • Maintained a clean and organized work environment daily.
  • Assisted team members in executing operational tasks effectively.
  • Loaded and unloaded materials for production processes.
  • Conducted routine inspections of equipment for maintenance needs.
  • Maintained production and quality documentation.
  • Collaborated with coworkers to perform projects quickly and meet business goals.
  • Learned and followed safety and emergency procedures.
  • Checked control panel and gauges during equipment operation.
  • Monitored and adjusted machine operations as needed for quality assurance.
  • Assisted in the setup of production lines according to customer specifications.
  • Inspected finished products to verify conformity to quality standards.
  • Observed and troubleshot equipment and machines to detect malfunctions and notify appropriate personnel of needed repairs.
  • Reduced health and safety risks with strict adherence to safety protocols and PPE requirements.

Contractor/Operator

Resource MFG
Lafayette
12.2019 - 11.2020
  • Assisted in maintaining a clean and organized workspace daily.
  • Operated machinery to support production processes efficiently.
  • Managed resource allocation to ensure project efficiency.
  • Documented project progress and identified potential risks.
  • Ensured safety protocols were being followed at all times by employees and subcontractors on site.
  • Monitored equipment performance and reported issues to maintenance teams.
  • Followed safety protocols to maintain a secure work environment.
  • Collaborated with team members to meet daily production targets.
  • Conducted quality checks on products to ensure compliance with standards.
  • Assisted in training new operators on equipment usage and safety practices.
  • Maintained cleanliness of work areas to promote organization and efficiency.
  • Learned and followed safety and emergency procedures.
  • Maintained production and quality documentation.
  • Documented operational data and maintained accurate logs of activities performed.

Department Manager

Rural King
Frankfort
10.2019 - 12.2019
  • Managed daily operations to ensure efficient workflow in department.
  • Supervised team members, providing guidance and training as needed.
  • Developed schedules to optimize staff coverage and resource allocation.
  • Coordinated inventory management, ensuring product availability for projects.
  • Implemented standard operating procedures to improve departmental efficiency.
  • Communicated with upper management regarding departmental needs and updates.
  • Resolved employee conflicts, fostering a positive work environment.
  • Maintained safety standards, promoting a culture of workplace safety awareness.
  • Resolved customer complaints promptly and professionally in order to maintain good relationships with clients.
  • Handled shift overstock, restocking and inventory control.
  • Coached and trained new staff members, providing guidance on department policies and procedures.
  • Followed safety protocols and company processes and procedures.
  • Supported shrinkage and safety awareness, reviewed sales and inventory data, identified trends and prepared reports for management.

Head Cashier

Rural King
Frankfort
08.2019 - 10.2019
  • Trained new cashiers on register operations and customer service protocols.
  • Assisted customers with purchases and resolved payment inquiries promptly.
  • Managed cash register transactions and ensured accurate cash handling.
  • Maintained cleanliness and organization of the checkout area throughout shifts.
  • Collaborated with team members to enhance overall customer experience.
  • Communicated promotional offers to customers during checkout interactions.
  • Handled returns, exchanges, and refunds in accordance with company policy while maintaining a high level of customer satisfaction.
  • Monitored inventory levels at the register and reported shortages to management.
  • Scheduled and supervised cashiers during shifts, ensuring proper coverage of registers.
  • Coached employees on best practices for handling customer complaints quickly and effectively.
  • Performed opening and closing duties such as counting money, balancing tills, and reconciling discrepancies.

Cashier

Rural King
Frankfort
05.2019 - 07.2019
  • Processed customer transactions accurately and efficiently at a rural retail store.
  • Maintained clean and organized checkout areas for improved customer experience.
  • Assisted customers by answering questions and locating products in the store.
  • Handled cash register operations, including opening and closing procedures daily.
  • Managed inventory by restocking shelves and ensuring product availability for customers.
  • Provided exceptional customer service, addressing concerns to enhance satisfaction levels.
  • Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
  • Greeted customers and answered any questions they had about the store's products and services.
  • Performed other duties as assigned by management.
  • Helped customers find specific products, answered questions, and offered product advice.
  • Maintained cleanliness of checkout area including countertops, registers, windowsills and floors.

Education

High School Diploma -

Frankfort Senior High School
Frankfort, SD
05-2019

Skills

  • Medication dispensing
  • Inventory management
  • Prescription verification
  • Patient education
  • Health record maintenance
  • Equipment operation
  • Quality control
  • Problem solving
  • Safety protocols
  • Effective communication
  • Attention to detail
  • Team collaboration
  • Time management
  • Heavy equipment operation
  • Troubleshooting
  • Control system monitoring
  • Quality control processing
  • Quality assurance
  • Cash handling
  • Insurance processing
  • Customer relationship management
  • Employee training
  • Conflict resolution
  • Records maintenance
  • Customer relations

Timeline

Certified Pharmacy Technician

Walmart Pharmacy
01.2022 - Current

Online Grocery Associate

Walmart
04.2021 - 12.2021

Operator

Evonik
11.2020 - 04.2021

Contractor/Operator

Resource MFG
12.2019 - 11.2020

Department Manager

Rural King
10.2019 - 12.2019

Head Cashier

Rural King
08.2019 - 10.2019

Cashier

Rural King
05.2019 - 07.2019

High School Diploma -

Frankfort Senior High School

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Skyelar Seward