Summary
Overview
Work History
Education
Skills
Certification
Interests
Personal Goals
Timeline
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Skyhler DeShon

Fort Wayne

Summary

Versatile and dynamic professional with a proven track record at Walmart, excelling in roles that demand excellence in customer service and team leadership. Expert in cooking, stock control, and hygiene, I significantly reduced food waste and exceeded sales goals. Skilled in fostering team unity and developing employee potential, consistently achieving high customer satisfaction and operational efficiency. Always strived to do more than what my job description enquired, helping other areas of stores and creating relationships with other employees.

Experienced leader with strong background in guiding teams, managing complex projects, and achieving strategic objectives. Excels in developing efficient processes, ensuring high standards, and aligning efforts with organizational goals. Known for collaborative approach and commitment to excellence.

Overview

6
6
years of professional experience
1
1
Certification

Work History

Cook

Panda Express
03.2023 - Current
  • Maintained clean and organized work areas at all times to bring safety and quality to food preparation process.
  • Maintained a clean and sanitary workspace, ensuring compliance with health and safety regulations.
  • Prepared meals efficiently under time constraints for timely service during peak hours.
  • Demonstrated strong multitasking skills, managing multiple orders simultaneously without sacrificing quality or presentation.
  • Reduced food waste significantly by implementing proper portion control and storage techniques.
  • Took food orders from cashiers and cooked items quickly to complete order items together and serve hot.
  • Maintained well-stocked stations with supplies and spices for maximum productivity.
  • Adhered to recipe guidelines while demonstrating creativity in plating and garnishing dishes for enhanced visual appeal.
  • Monitored food quality and presentation to maintain high standards.
  • Managed opening and closing shift kitchen tasks.
  • Restocked inventory and ingredient items to maintain optimal kitchen efficiency.
  • Trained new kitchen staff, ensuring they met restaurant's high standards.

Home Goods Assistant Team Lead

Walmart
11.2021 - 03.2023
  • Resolved escalated issues quickly and professionally, ensuring customer satisfaction while maintaining company standards.
  • Worked with proprietary software to reduce [Type] issues and increase productivity.
  • Managed team workload to reach targets for specific tasks.
  • Built strong relationships with customers through positive attitude and attentive response.
  • Fishing and Hunting licensing
  • Handled store keys to a variety of departments
  • Store MODs management and quick completion of price changes
  • Worked with customer service representatives to handle escalated customer issues.
  • Assisted with new hire processing and existing training programs.
  • Supervised 3 co-workers.
  • Ensured client satisfaction through accurate reporting procedures, timely updates on project milestones, and prompt resolution of any issues that arose during the engagement period.
  • Completed daily inspection of machines and equipment.
  • Managed inventory of parts and components.

Order Fulfillment Associate

Walmart Distribution
03.2021 - 11.2021
  • Upheld a positive work atmosphere through consistently displaying an enthusiastic attitude toward fulfilling daily tasks and supporting team efforts toward shared goals.
  • Handled high-priority orders with urgency, prioritizing their prompt processing and shipment to meet customer needs.
  • Developed strong familiarity with warehouse technology systems, enabling quick navigation through inventory databases and expedited processing of orders.
  • Streamlined order fulfillment processes by implementing efficient picking and packing techniques.
  • Returned to Walmart store due to injury.
  • Followed procedures at all times for personal and team safety.
  • Exceeded performance metrics regularly, demonstrating a strong work ethic and commitment to order fulfillment excellence.
  • Pulled orders quickly to maintain demanding productivity goals.
  • Took on extra hours and shifts during busy periods to meet tight shipping deadlines.
  • Kept work areas neat, clean and free from debris.
  • Kept aisles clear and clean while restocking to prevent accidents and enable others to easily pass by.

Fresh Food Associate

Walmart
02.2019 - 03.2021
  • Efficiently restocked produce section during busy hours, minimizing disruptions to customer shopping experiences.
  • Categorized items properly on shelves to facilitate easy navigation for customers while shopping.
  • Rotated perishable foods effectively, reducing waste and ensuring product freshness.
  • Exceeded departmental sales goals through exceptional customer service skills combined with expert product knowledge.

Education

High School Diploma -

Northrop HighSchool
Fort Wayne, IN

Skills

  • Service Excellence
  • Customer focused
  • Shipping procedures
  • Cleanliness and hygiene
  • Project management
  • Cooking
  • Stock control and rotation
  • Employee development
  • Safety
  • Food handling
  • Multitasking and organization
  • Team building

Certification

Certiport IC3 Certification

IC3 GS5 Key Applications (Office 2016) Exam reference #: 34611497 Date: May 13, 2019 ID: Skyhler

Interests

  • Committed to improving personal fitness through regular participation in skateboarding
  • Photography
  • Digital Art/video editing/photo editing
  • Video games intending to push the mind
  • I like working with my hands and fixing things
  • Backpacking / hiking

Personal Goals

I want to grow my standing with my community and the world around me, by being the example I want to see in the world and to be a good leading example for others to follow. I believe the first step in creating a better world around me is to set that example. I have always wanted to do a job that helps people and makes our world a better place to be in. My main goal is to create a long and impactful career with the Fort Wayne Fire Department, ensuring that I can help as many people I possibly can and to be a lead example for others to follow. I am extremely determined and motivated to being someone that our community can look up to and always rely on.

Timeline

Cook

Panda Express
03.2023 - Current

Home Goods Assistant Team Lead

Walmart
11.2021 - 03.2023

Order Fulfillment Associate

Walmart Distribution
03.2021 - 11.2021

Fresh Food Associate

Walmart
02.2019 - 03.2021

High School Diploma -

Northrop HighSchool
Skyhler DeShon