Summary
Overview
Work History
Education
Skills
Timeline
Generic

Skylar Gauck

Greensburg

Summary

Driven personal relations professional with a proven track record throughout 13 years of adept experience at enhancing client well-being through exceptional problem-solving and advocacy. Skilled in clear documentation and advanced communication, I can effectively navigate complex situations, fostering trust and collaboration while implementing strategic solutions to improve outcomes.

Overview

5
5
years of professional experience

Work History

Empowerment Specialist

Safe Passage Inc.
08.2022 - Current
  • Support clients by helping them access resources, overcome challenges, and improve their quality of life.
  • Improving clients' well-being in their respective settings and afterwards.
  • Skills utilized include but are not limited to: organizational skills, maintaining factual and competent documentation, active-listening skills, understanding complex situations, and guiding people toward beneficial solutions.
  • Providing mediation and solution-finding skills for individual clients based on their individual needs.
  • Advocate for client needs.
  • Maintaining clear, empathetic communication to build trust and navigating complex, sensitive situations.
  • Maintaining understanding of policies and procedures, laws, ethics, and other guidelines.

Team Leader

Delta Faucet Company
11.2020 - 08.2022
  • Led team in daily operations, ensuring efficiency and quality standards met.
  • Mentored staff members, fostering skill development and improving team performance.
  • Facilitated communication between departments to streamline processes and resolve issues.
  • Implemented process improvements, enhancing workflow efficiency and reducing downtime.
  • Coordinated project timelines and resource allocation to meet operational goals.
  • Analyzed operational data to identify trends and inform strategic decision-making.
  • Set performance expectations for the team, monitoring progress towards goals and providing constructive feedback as needed.
  • Empowered team members by delegating responsibilities according to individual strengths and areas of expertise.
  • Managed conflict resolution among team members, fostering a positive and collaborative work environment.
  • Maintained an inclusive and diverse team culture, promoting respect and understanding among all members.

Education

Bachelor of Science - Psychology

Ball State University
Muncie, IN
05-2014

Skills

  • Customer/Client relations
  • Excellent problem-solving skills personally and interpersonally
  • Analytical thinking
  • Clear, concise, documentation management
  • Advanced communication skills
  • Emergency responses

Timeline

Empowerment Specialist

Safe Passage Inc.
08.2022 - Current

Team Leader

Delta Faucet Company
11.2020 - 08.2022

Bachelor of Science - Psychology

Ball State University
Skylar Gauck