Skylar Gauck
Greensburg
Summary
Driven personal relations professional with a proven track record throughout 13 years of adept experience at enhancing client well-being through exceptional problem-solving and advocacy. Skilled in clear documentation and advanced communication, I can effectively navigate complex situations, fostering trust and collaboration while implementing strategic solutions to improve outcomes.
Overview
5
5
years of professional experience
Work History
Empowerment Specialist
Safe Passage Inc.
08.2022 - Current
- Support clients by helping them access resources, overcome challenges, and improve their quality of life.
- Improving clients' well-being in their respective settings and afterwards.
- Skills utilized include but are not limited to: organizational skills, maintaining factual and competent documentation, active-listening skills, understanding complex situations, and guiding people toward beneficial solutions.
- Providing mediation and solution-finding skills for individual clients based on their individual needs.
- Advocate for client needs.
- Maintaining clear, empathetic communication to build trust and navigating complex, sensitive situations.
- Maintaining understanding of policies and procedures, laws, ethics, and other guidelines.
Team Leader
Delta Faucet Company
11.2020 - 08.2022
- Led team in daily operations, ensuring efficiency and quality standards met.
- Mentored staff members, fostering skill development and improving team performance.
- Facilitated communication between departments to streamline processes and resolve issues.
- Implemented process improvements, enhancing workflow efficiency and reducing downtime.
- Coordinated project timelines and resource allocation to meet operational goals.
- Analyzed operational data to identify trends and inform strategic decision-making.
- Set performance expectations for the team, monitoring progress towards goals and providing constructive feedback as needed.
- Empowered team members by delegating responsibilities according to individual strengths and areas of expertise.
- Managed conflict resolution among team members, fostering a positive and collaborative work environment.
- Maintained an inclusive and diverse team culture, promoting respect and understanding among all members.
Education
Bachelor of Science - Psychology
Ball State University
Muncie, IN05-2014
Skills
- Customer/Client relations
- Excellent problem-solving skills personally and interpersonally
- Analytical thinking
- Clear, concise, documentation management
- Advanced communication skills
- Emergency responses
Timeline
Empowerment Specialist
Safe Passage Inc.
08.2022 - Current
Team Leader
Delta Faucet Company
11.2020 - 08.2022
Bachelor of Science - Psychology
Ball State University
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