Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
Generic

Skylar Smith

Lafayette

Summary

Dynamic retail professional, excelling in customer service and team mentorship. Skilled in optimizing operations and enhancing customer experiences, I successfully implemented strategies that improved satisfaction and fostered a collaborative work environment. Adept at building relationships and prioritizing tasks to drive team performance.

Overview

7
7
years of professional experience

Work History

Assistant Store Manager

Comcast
04.2023 - Current
  • Fostered a positive work culture by promoting teamwork and recognizing individual achievements among staff members regularly.
  • Interviewed, hired, and trained staff associates and equipped to comply with company policies and procedures.
  • Analyzed customer feedback and implemented strategies to improve customer experience.

Store Manager

Subway
02.2022 - 11.2022
  • Oversaw daily operations, ensuring efficient inventory management.
  • Trained and mentored staff on customer service best practices, enhancing team performance.
  • Implemented visual merchandising strategies to improve product displays and boost sales.
  • Conducted regular audits of store compliance with health and safety regulations, mitigating risks.
  • Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.

Lead Supervisor

Millie's Mission INC
12.2020 - 10.2021
  • Oversaw daily operations to ensure optimal workflow and productivity.
  • Trained and mentored staff on standard operating procedures and safety protocols.
  • Implemented process improvements to enhance efficiency and reduce downtime.
  • Created and managed a social media page for the company to drive sales.
  • Conducted regular performance evaluations to identify training needs and development opportunities.

Supervisor

County Market
04.2018 - 03.2020


  • Mentored team members, enhancing skills and promoting professional development.
  • Streamlined workflow processes, resulting in improved efficiency and productivity.
  • Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
  • Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.

Education

High School Diploma -

Attica Jr/Sr Highschool
Attica, IN

Skills

  • Customer service and engagement
  • Retail operations
  • Building professional relationships
  • Work Planning and Prioritization
  • Mentoring and coaching

Accomplishments

  • Promoted to Assistant Store Manager within 4 months based on leadership abilities, and customer experience excellence
  • Spearheaded initiatives that improved team productivity and customer satisfaction scores
  • Supported Store Manager in daily operations, team development, and sales strategy execution
  • Lead different programs such as Your Voice and also focus calls to help develop others

Timeline

Assistant Store Manager

Comcast
04.2023 - Current

Store Manager

Subway
02.2022 - 11.2022

Lead Supervisor

Millie's Mission INC
12.2020 - 10.2021

Supervisor

County Market
04.2018 - 03.2020

High School Diploma -

Attica Jr/Sr Highschool

Similar Profiles

CREATE PROFILE
Skylar Smith