Skyler Collins
Cardinal Wellness
Indianapolis
10
years of professional experience
Results-driven Regional Manager with 9+ years of leadership experience in retail and healthcare operations. Proven success in multi-site management, performance optimization, and team development. Skilled in KPI analysis, strategic planning, and driving revenue growth.
Work History
Regional Manager
1 Year 4 Months- Oversee operations for 11 physical therapy clinics ensuring compliance and performance consistency.
- Lead recruitment, hiring, and onboarding across multiple locations.
- Analyze KPIs and report insights to ownership.
- Implement strategies to drive growth and correct performance gaps.
- Manage employee relations and disciplinary actions.
- Coordinate patient–attorney communication processes.
General Manager
7 Years 7 Months- Progressed through multiple leadership roles, culminating in General Manager, demonstrating consistent performance and advancement.
- Oversaw all store operations, including sales, collections, inventory management, and asset protection.
- Managed financial performance, achieving revenue and profitability targets.
- Recruited, trained, and developed high-performing teams across sales and account management functions.
- Led customer account operations, including payment plan structuring and delinquency management to improve retention.
- Set performance goals, monitored KPIs, and implemented strategies to drive continuous improvement.
- Coordinated field operations and ensured compliance with company policies and procedures.
- Maintained high standards of customer service and operational efficiency.
Sales Representative
11 Months- Provided customer service and maintained inventory.
Education
High School Diploma
Skills
Operations Management
Team Leadership
Recruitment
Financial Reporting
KPI Analysis
CRM
Business Development
Sales Strategy
Inventory Management
Problem Solving
Timeline
Regional Manager
Cardinal Wellness
03.2025 - CurrentRead More
General Manager
Aaron’s Sales and Leasing
08.2017 - 03.2025Read More
Sales Representative
Shoe Department Encore
09.2016 - 08.2017Read More
Muncie Central High School
High School Diploma
Read More