Operations Executive skilled in organizing and coordinating office administration to support organizational effectiveness, operational excellence and office safety. Thrives in fast-paced environment and accomplishes tasks with minimum supervision and eagerness to go above and beyond.
Overview
7
7
years of professional experience
Work History
Operations Executive
HDFC
01.2020 - 04.2021
Performed end-to-end procedures in Inventory funding department right from documentation to fund release
Managed and supported dealers with their queries regarding Indents, Deferrals, Overdue clearance and document submission
Maintained and reported client performance on month, quarter and annual basis to the credit and operations team
Managed new fund releases, existing fund reductions and government approved schemes like ECLGS
Performed daily operations like followups with clients, product team, credit team and supply chain management team
Operations Associate
Texas Prep
02.2017 - 08.2019
Maintained and prioritized to-do-list and followed up to complete tasks on-time.
Collaborated with other departments to establish smooth implementation of operational processes and procedures.
Trained and supervised employees on office policies and procedures.
Answered and managed incoming and outgoing calls while recording accurate messages for distribution to office staff.
Performed wide-ranging administrative, financial and service-related functions.
Organized and facilitated various marketing campaigns, focused on building brand image.
Operations Associate
Silicon Hisys - HomesUlike, Talentpick
06.2014 - 11.2016
Managed telephone calls which includes screening incoming calls and corresponding with tenants and vendors
Managed all daily operations, scheduling and appointments in a professional manner
Increased customer service success rates by quickly resolving issues.
Collaborated with peers and other business areas to leverage best practices.
Created campaigns to promote company across social media channels along with bulk mail marketing
Remained solutions-oriented in face of complex problems to assist management and overall business direction.
Key in, check over, proofread and finalize letters, reports, statements, invoices, forms and further documentation
Education
Bachelor of Technology - Electronics And Communications Engineering
JNTU Kakinda
2012
Skills
Organisation skills
Customer service
Attention to detail
Meeting and Event planning
Record Management
Billing and record keeping
Accurate data entry
Inventory and supply management
Timeline
Operations Executive
HDFC
01.2020 - 04.2021
Operations Associate
Texas Prep
02.2017 - 08.2019
Operations Associate
Silicon Hisys - HomesUlike, Talentpick
06.2014 - 11.2016
Bachelor of Technology - Electronics And Communications Engineering