Open To Work
SHAH UL HAMEED ABDUL RAZAK
Technical Project Manager
Bengaluru,karnataka
Summary
Dynamic and results-oriented Engineer with extensive knowledge and a proven track record in delivering complex business and technology transformations. Proficient in managing software development life cycle using SCRUM methodology on Azure DevOps. Adept at facilitating Scrum events, mentoring teams, and ensuring projects align with business expectations and IT processes with compliance.
Deliver an AI-driven TMF audit and inspection readiness platform improving risk detection, QC coverage, and regulatory inspection readiness across global clinical studies.
Results-driven Technical Program Manager with 10+ years of experience leading AI-powered digital transformation, ETL/data engineering, and enterprise software delivery. Proven track record managing cross-functional teams of 10–25 across Life Sciences, Healthcare, Insurance, BFS, and E-commerce domains. Expert in Agile/Scrum, Azure DevOps, cloud-native architectures, and regulatory compliance (TMF, CAPA, GxP). Recognised AI Hackathon winner and digital champion; adept at translating business requirements into scalable technology roadmaps that reduce cost, improve quality, and accelerate time-to-market.
Overview
11
11
years of professional experience
5
5
Certification
Work History
Tech PM – AI / ETL / Digital Transformation
Boston Technology Solution (P) Ltd
Bengaluru
08.2025 - Current
- Defined product roadmap and release plan for TMF quality capabilities (risk scoring, sampling, QC workflows) aligned with regulatory milestones.
- Led cross-functional team of data engineers, TMF SMEs, and product engineers to design and roll out AI-enabled TMF review and remediation workflows.
- Coordinated with US-based clinical operations and regulatory stakeholders for requirements capture, feature prioritisation, and readiness management.
- Ran Scrum ceremonies on Azure DevOps; managed backlogs and drove iterative delivery of TMF analytics, workflow automation, and reporting features.
- Identified TMF completeness and timeliness gaps; implemented controls and monitoring to mitigate inspection findings.
- Managed scope, vendor costs, and AI component budgets to ensure delivery within approved allocations.
- Delivered AI-enabled TMF audit platform, improving TMF risk detection and QC coverage for global clinical studies.
- Integrated expert-directed automation enabling end-to-end readiness assessment and AI + SME review workflows.
- Reduced manual review effort for priority studies and improved inspection transparency for clinical leadership.
Senior Software Engineer / Technical PM – Digital Delivery
Cognizant Technology Solution (P) Ltd
India
01.2016 - 08.2025
- Developed and executed detailed project plans aligned with organisational digital transformation goals.
- Led a cross-functional team of developers, designers, and analysts, delivering milestones on time and within budget.
- Served as primary stakeholder contact, providing regular updates and managing executive-level expectations.
- Utilised Agile (Scrum + Kanban) for adaptive planning, evolutionary delivery, and continuous improvement.
- Identified programme risks and developed mitigation strategies reducing delivery impact.
- Monitored project budget, controlled costs, and managed vendor contractual obligations.
- Generated comprehensive reports tracking progress, performance metrics, and programme outcomes.
- Led digital overhaul of the customer service platform, achieving a 40% increase in customer satisfaction.
- Implemented a standardised PMO framework raising project success rates from 65% to 85%.
- Achieved a 35% reduction in system outages through proactive issue resolution strategies.
UI/UX Design Intern
Slicedbread.co.uk
UK
08.2014 - 12.2015
- Created visual designs communicating product functions and enhancing user experience across web and desktop platforms.
- Designed screen layouts, UI elements, and visual communications within defined timelines.
- Collaborated with cross-functional teams including product marketing, engineering, and product management.
Microsoft Student Learn Ambassador
Microsoft
06.2013 - 07.2015
- Analyzed work to generate logic for new systems, procedures and tests.
- Developed conversion and system implementation plans.
- Designed and developed forward-thinking systems that meet user needs and improve productivity.
- Rapidly prototyped new data processing capabilities to confirm integration feasibility into existing systems.
- Created proofs of concept for innovative new solutions.
Education
Master of Engineering - Software Engineering
Sri Krishna College of Engineering & Technology
01.2016
Skills
- Technical Program Management
- Agile/Scrum
- Kanban
- Sprint Planning
- Backlog Grooming
- Risk & Issue Management
- Budget Control
- Vendor Management
- Change Management
- PMO Framework
- AI/ML Solution Delivery
- ETL Pipeline Design
- Azure Data Factory
- Power BI
- DOMO
- Central Reach
- Power Automate
- Azure Fabric
- Analytics Dashboards
- Azure DevOps
- Azure Cloud
- CI/CD Pipelines
- IoT
- Infrastructure Management
- Release Planning
- NET
- C#
- MVC
- SQL Server
- Oracle
- HTML/CSS
- Windows Forms
- REST APIs
- Documentum
- Jira
- Rally
- MS Project
- Life Sciences
- Clinical Trials (TMF/GxP)
- Behavioural Health
- Medical Devices (Abbott)
- Insurance
- BFS
- E-Commerce
- Endeavour Energy
- Airline & Travel
- HR
- Finance
- Procurement
- Cross-functional Team Leadership
- Stakeholder Communication
- Executive Reporting
- Coaching & Mentoring
- Training Delivery
- Workshop Facilitation
Certification
- Technical Program Management, UC-716685C9-0D60-4B48-BD6F-DA73727E48DB
- Agile Project Management & Agile Delivery, UC-7CBF3119-9D20-4666-949F-C7A1FE7729CF
- Azure DevOps Solutions Expert, CDBB9A14-4A94-4B55-AAB4-E59838AB3C4C
Awards
- Trail Blazer Award – IBU H1 Townhall
- AI Hackathon Winner – DEDX
- Sedrah Hackathon – Riyadh, Saudi Arabia
- Impact Champion – H2 | Sapphire Award – Q2 | Digital Champion Award – Q4 (Cognizant)
- Energizer Award – Q4 | The Specialist Award – Q1 & Q2
Personal Information
- Passport Number: Z7595255
- Availability: Hybrid model, ready to travel as per business requirements
- ID Type: Passport
- ID Number: Z7595255
Core Skills
Technical Program Management, Agile/Scrum, Kanban, Sprint Planning, Backlog Grooming, Risk & Issue Management, Budget Control, Vendor Management, Change Management, PMO Framework, AI/ML Solution Delivery, ETL Pipeline Design, Azure Data Factory, Power BI, DOMO, Central Reach, Power Automate, Azure Fabric, Analytics Dashboards, Azure DevOps, Azure Cloud, CI/CD Pipelines, IoT, Infrastructure Management, Release Planning, .NET, C#, MVC, SQL Server, Oracle, HTML/CSS, Windows Forms, REST APIs, Documentum, Jira, Rally, MS Project, Life Sciences, Clinical Trials (TMF/GxP), Behavioural Health, Medical Devices (Abbott), Insurance, BFS, E-Commerce, Endeavour Energy, Airline & Travel, HR, Finance, Procurement, Cross-functional Team Leadership, Stakeholder Communication, Executive Reporting, Coaching & Mentoring (400+ professionals), Training Delivery, Workshop Facilitation
Note
Currently Working from Hybrid model. Ready to Travel as per the business requirements.
Community Service
- Help the Blind Foundation (HTBF) – Volunteer
- Divyaang Myithri Sports Academy (DMSA) – Wheelchair sports programme support
- Ability Sport League (2023 to 2026)
- Bangalore Medical Service Trust – Blood Donation Volunteer
- Lions Club International – Cancer patient support initiatives
- Coding Without Computers – Teaching programming fundamentals to Government school students
Work Preference
Work Type
Full TimeLocation Preference
HybridRemoteTimeline
Tech PM – AI / ETL / Digital Transformation
Boston Technology Solution (P) Ltd
08.2025 - Current
Senior Software Engineer / Technical PM – Digital Delivery
Cognizant Technology Solution (P) Ltd
01.2016 - 08.2025
UI/UX Design Intern
Slicedbread.co.uk
08.2014 - 12.2015
Microsoft Student Learn Ambassador
Microsoft
06.2013 - 07.2015
Master of Engineering - Software Engineering
Sri Krishna College of Engineering & Technology