Sloan Hensch
Fort Wayne
Summary
Detail-oriented delivery driver skilled in efficient package handling and customer relationship management. Known for resolving delivery issues promptly and ensuring customer satisfaction. Dedicated professional with experience in both delivery services and patient care. Strong capabilities in effective communication, time management, and teamwork to enhance service delivery and foster positive customer experiences.
Overview
7
7
years of professional experience
Work History
Delivery Driver
Troxel Logistics
Fort Wayne
04.2025 - Current
- Delivered packages efficiently across designated routes.
- Maintained vehicle cleanliness and operational readiness.
- Handled customer inquiries and resolved delivery issues promptly.
- Inspected packages for damage before delivery to customers.
- Navigated using GPS and maps for optimal routes.
Patient Care Technician
Parkview Regional Medical Center
Fort Wayne
10.2023 - 05.2024
- Assisted nursing staff with daily patient care tasks and activities.
- Monitored vital signs and documented observations in patient records.
- Prepared and maintained clean patient rooms and equipment.
- Communicated effectively with patients, families, and healthcare team members.
- Followed safety protocols to ensure a secure environment for patients.
Server
Applebee's Grill + Bar
Fort Wayne
05.2019 - 07.2021
- Delivered exceptional customer service in fast-paced dining environment, enhancing guest satisfaction.
- Took orders and communicated menu specials, increasing guest engagement and dining experience.
- Served food and beverages, ensuring timely delivery to tables for efficient service.
- Managed cash register transactions and processed payments accurately.
- Collaborated with kitchen staff to ensure order accuracy and presentation.
Education
High School Diploma -
R Nelson Snider High School
Fort Wayne, IN05-2017
Skills
- Vehicle inspection
- Route navigation
- Package handling
- GPS usage
- Delivery scheduling
- Customer relationship management
- Time management
- Effective communication
- Problem solving
- Attention to detail
- Heavy lifting
- Crisis management
- Team collaboration
- Clean driving record
- Customer service
Timeline
Delivery Driver
Troxel Logistics
04.2025 - Current
Patient Care Technician
Parkview Regional Medical Center
10.2023 - 05.2024
Server
Applebee's Grill + Bar
05.2019 - 07.2021
High School Diploma -
R Nelson Snider High School