S M Shahnawaz

• Developed and maintained production-grade code for features and bug fixes, ensuring high availability and reliability of deployed virtual machines in a telecommunications environment.
• Designed, developed, and deployed microservices to enhance system scalability and performance for telecommunications service providers.
• Implemented continuous monitoring of service accessibility via REST APIs, enabling proactive issue detection and reducing system downtime.
• Containerized services using Docker to improve deployment efficiency, scalability, and ensure smooth operations in production environments.
• Developed a Python utility to automate the comparison and synchronization of configuration files across multiple formats, improving consistency and efficiency in configuration management.
• Created scripts to collect storage-related metrics, automate failover processes, and visualize data in Grafana dashboards using Prometheus, improving storage monitoring and performance insights.
• Implemented event-driven architectures with Python scripts for event notifiers, enhancing platform monitoring and communication across services.
• Documented development activities following best practices, ensuring clarity and knowledge transfer for future maintenance and scaling.
• Debugged and resolved complex customer issues, ensuring optimal service delivery and improving customer satisfaction.
• Involved in full software development lifecycle : coding, designing, functional testing, and bug fixing to meet high-quality standards.
• Automated manual tasks using Python and Shell scripting , leading to a boost in team productivity levels and improved operational efficiency.
• Improved code deployment efficiency by implementing CI/CD pipelines, reducing manual intervention and enhancing overall system stability.

Key Achievements:

• Awarded for designing and implementing an automation tool that enhanced configuration file management, increasing efficiency by 80% and achieving 100% accuracy.
• Recognized as a Star Employee for outstanding contributions in enhancing development processes and system reliability.