SM Yasar Arafath
Bengalore
Summary
Business Analyst with 4 years of experience in gathering requirements, process optimization, and Agile methodologies. Skilled in JIRA, Rally, BRD, FRD, RTM, and SDLC. Strong in stakeholder collaboration, backlog management, and delivering customer-focused solutions.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Business Analyst
GE Healthcare
Bengalore
10.2022 - Current
- Company Overview: GE Healthcare, a leading global medical technology and digital solutions innovator
- Conducted business and functional requirements analysis by collaborating with stakeholders
- Scheduled and facilitated requirements gathering meetings; documented BRD, FRD, and RTM
- Defined project scope and created scrum artifacts using JIRA/Rally for backlog management
- Managed scoping, planning, estimation, and scheduling to ensure timely project delivery
- Designed and validated business processes and software solutions to align with organizational goals
- Ensured seamless collaboration between internal and external teams for project execution
- Facilitated Agile ceremonies including sprint planning, daily stand-ups, and retrospectives
- Refined and maintained product backlogs in coordination with product owners
- Partnered with QA and development teams to meet functional and technical requirements
- Oversaw software transition to production, ensuring smooth deployment and user adoption
- Developed test cases and conducted UAT and internal testing to validate system functionality
- Monitored production systems, resolved issues, and provided end-user support
- Maintained dashboards, KPIs, and project reports for tracking progress and performance
- Optimized SDLC and Agile processes through retrospectives and continuous improvement initiatives
- GE Healthcare, a leading global medical technology and digital solutions innovator
Business Analyst
Datapro Information Technology PVT LTD
Pune
03.2021 - 08.2022
- Company Overview: Datapro Information Technology Pvt
- Ltd
- Offers IT consulting, web and mobile app development, and cybersecurity services
- Proficient in JIRA and Rally for creating scrum board artifacts and documenting enhancements
- Experienced in gathering business and functional requirements, designing workflows, and validating software solutions
- Skilled in defining customer-specific requirements and coordinating with internal and external teams for seamless service delivery
- Adept at understanding client needs and developing tailored business solutions
- Hands-on experience in all phases of the SDLC ensuring alignment with business goals
- Proficient in producing reports, maintaining dashboards, and tracking KPIs/metrics for performance analysis
- Experienced in documenting and maintaining project scope specifications using RTM
- Skilled in backlog management including creating and updating product backlogs through refinement sessions
- Knowledgeable in tools such as MS Visio, Balsamiq, and RTM for process modeling and documentation
- Led requirement gathering meetings, conducted business analysis, and facilitated stakeholder discussions
- Documented business requirements in BRD and FRD formats to ensure clear project objectives
- Managed project activities including scoping, planning, scheduling, and resource coordination
- Active participant in Agile ceremonies including sprint planning, daily stand-ups, demos, and retrospectives
- Datapro Information Technology Pvt
- Ltd
- Offers IT consulting, web and mobile app development, and cybersecurity services
Education
BBA - Business Administration And Management
Sri Venkateswara University
India06.2020
Skills
- Agile
- Agile scrum
- Artificial Intelligence
- Balsamiq
- Confluence
- CRM
- Data Mapping
- Data Visualization
- ERP
- EXCEL
- Google Analytics
- JIRA
- Kanban
- Manual Testing
- Ms excel
- Ms visio
- Oracle
- Oracle CRM
- Oracle ERP
- Power BI
- Process design
- Requirements Analysis
- Requirements Gathering
- SalesForce
- Salesforce CRM
- Scrum
- Scrum master
- SDLC
- Sprint Planning
- UAT
- UML
- User stories
- Visio
- Waterfall
- Tableau
Certification
- Business Analyst
- Agile Scrum Master
- Power BI
- Artificial Intelligence
Accomplishments
- Led the successful migration from Siebel Oracle CRM to Salesforce CRM, ensuring seamless functionality and minimal business disruption through requirements gathering, data mapping, and validation.
- Streamlined CRM processes, reducing manual effort by 30% and improving data accuracy and reporting capabilities.
- Spearheaded the development and implementation of the Service Tools Assets Tracking System (STATS) to enhance asset management and tracking capabilities.
- Improved project delivery time by 25% through optimized agile practices.
- Enhanced stakeholder satisfaction by 30% via effective requirement gathering techniques.
- Reduced production issues by 40% with comprehensive testing and UAT strategies.
- Increased user adoption of products by 20% with tailored software solutions.
Projects
Siebel International CRM, Field Service Application used to execute Installation, maintenance, service and support for International Imaging, Devices and OEC businesses. Salesforce CRM, Field Service Application used to execute Installation, maintenance, service and support for International Imaging, Devices and OEC businesses. Service Tools Assets Tracking System (STATS), Application to ease business in tracking the service tools procured by services and to judge the right allocation of tools at GE Branches. FX, Custom mobile web application on top of Siebel 8.1 platform providing standardized mobile solution for end-to-end workflow for complete FE functionalities globally. SIMS, Checklist Submission application for field engineers trained in particular modality to fill the checklist for service request closure. Q Serve, Quality application for X-Ray machine intended to perform QA tests post-installation of X-Ray based equipment as per AERB norms.
Timeline
Business Analyst
GE Healthcare
10.2022 - Current
Business Analyst
Datapro Information Technology PVT LTD
03.2021 - 08.2022
BBA - Business Administration And Management
Sri Venkateswara University