Summary
Overview
Work History
Education
Skills
Websites
Timeline
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Smaranika Mohanty

Senior Analyst
Bangaluru

Summary

Results-driven retail professional with 12 years of experience in operational strategy, team leadership, and process optimization. Proven expertise in vendor onboarding, data management, and delivering high-impact content across multiple platforms. Seeking a dynamic and growth-oriented environment to leverage my skills and contribute to organizational success while advancing my professional development.

Overview

13
13
years of professional experience
4017
4017
years of post-secondary education
6
6
Languages

Work History

Senior Analyst

Lowes.com
Bangaluru
06.2016 - Current
  • Demonstrating a continuous improvement mindset to existing processes with a focus on delivering improvements to the service our clients receive.
  • Contributed to item modernization at an enterprise level. Collaborated with global counterparts, product managers and tech teams throughout the discovery, development, UATs and launch process of the new tool. Maintained project documentation and knowledge base using Confluence.
  • Improved the consistency and accuracy of item data through the use & creation of collection process. Utilized technology to enhance processes, with ideas executed and quantified.
  • Ensured 100 % consistencies across Data Quality. Developed strong understanding of exceptions and Lowe’s item/content standards.
  • Demonstrating a continuous improvement mindset to existing processes with a focus on delivering improvements to the service our clients receive.
  • Prioritized urgency of requests and ensured team functionality.
  • Contacted vendors and onboarded new brands into the system.
  • Managed digital catalogs used by store associates overseas.
  • Consolidated trackers, monitored performance, and prepared presentations and dashboards data. Oversaw daily activities, allocation, and reporting.
  • Skilled team and incorporated new concepts. Coached, mentored, and trained team and cross-functional partners. Reduced negative customer feedback due to content data.
  • Managed a team of 7, overseeing and addressing data quality issues.
  • Performed search query analysis and search engine fine-tuning.
  • Partnered with stakeholder groups to ensure business and technology alignment.
  • Managed team strength to efficiently handle volume spikes.
  • Conducted operational taxonomy research, coordination, and implementation for ECM or Product Content Management solutions.
  • Performed search query analysis and search engine fine-tuning.

Executive Partner Support

Redmart.com
Bangaluru
06.2015 - 04.2016
  • Wrote help content for sellers.
  • Created technical support material and onboarding documents.
  • Handled marketplace issues.
  • Created barcodes and product-related codes.
  • Managed image uploads and product details.
  • Developed process guidelines documents.
  • Negotiated lucrative contracts to secure beneficial partnerships for the organization's growth.

Content Reviewer

Amazon.com
Bangaluru
07.2012 - 05.2015
  • Reviewed content sold to Amazon by vendors.
  • Designed content in line with company policy.
  • Handled issues related to wrong products and compliance.
  • Acted as a Subject Matter Expert for issue resolution.
  • Managed calls related to ads given to Amazon by sellers.
  • Established strong relationships with cross-functional teams, collaborating on projects to improve content visibility, accessibility, and discoverability across platforms.
  • Served as a subject matter expert on specific topics or industries as needed, offering guidance to peers during the review process.

Catalog Associate

Amazon.com
Chennai
07.2012 - 08.2014
  • Managed issues related to pre-receive and post-receive at fulfillment centers.
  • Conducted weekly audits and rated team quality.
  • Generated reports capturing handling capacity, dependencies, and SLAs.
  • Enhanced catalog accuracy by diligently reviewing product information and identifying discrepancies.
  • Reduced instances of duplicate entries through diligent monitoring and prompt resolution of identified issues.

Education

Bachelor of Science - Biotechnology

SRM University
Chennai
01.2008 - 01.2012

High School Diploma -

Sri Chaitanya
Hyderabad
05.2008

X -

DAV
Hyderabad
03.2005

Skills

  • Merchandising operations

  • Data Governance

  • Jira

  • Digital Catalog

  • Content Editor/Reviewer

  • Problem-solving

  • Taxonomist

  • Communication

  • Product Knowledge

Performance monitoring

Data analysis

Timeline

Senior Analyst

Lowes.com
06.2016 - Current

Executive Partner Support

Redmart.com
06.2015 - 04.2016

Content Reviewer

Amazon.com
07.2012 - 05.2015

Catalog Associate

Amazon.com
07.2012 - 08.2014

Bachelor of Science - Biotechnology

SRM University
01.2008 - 01.2012

High School Diploma -

Sri Chaitanya

X -

DAV

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Smaranika MohantySenior Analyst