S MD GHOUSE

• Spearheaded a team of 10 associates by building enthusiasm and adapting feedback.
• Exceeded targets by building, directing and motivating high-performing sales team.
• Coached sales associates in product specifications, sales incentives and selling techniques, significantly increasing customer satisfaction ratings.
• Developed sales strategy based on research of consumer buying trends and market conditions.
• Coordinated staff schedules to properly allocate resources and meet business needs.
• Built relationships with customers and community to establish long-term business growth.
• Maintained up-to-date knowledge of competitor products and pricing in market served.
• Directed sales support staff in administrative tasks to help sales reps close deals.
• Coached sales associates in product specifications, sales incentives and selling techniques, significantly increasing customer satisfaction ratings

• Spearheaded a team of 15 associates by building enthusiasm and adapting feedback.

Communicated value and position to sales team and developed tools to support selling process.

• Planned new product external launch and release while managing cross-functional implementation of plan.
• Led staff and external agencies to develop products and promotions, analyze sales, manage trade shows, purchase media, provide creative services and conduct PR.
• Performed thorough market research and competitive analysis to understand and effectively communicate product value proposition.
• Collected requirements from end-customers and business partners for product upgrades, added features and new product development.
• Possessed expert knowledge of competitive and third party products and translated knowledge into business strategy.
• Supported marketing programs and campaigns with content and messaging to drive demand.
• Developed and executed go-to-market plans and facilitated internal organizational readiness.

• Spearheaded a team of 15 associates by building enthusiasm and adapting feedback.
• Recruited and hired top-level talent to add value and expertise to sales department.
• Coached and counseled sales personnel, assisting with individual selling efforts and helping sales representatives reach targets.
• Researched competitors' activities and products to uncover new trends
• Met with clients, delivering presentations and educating on product and service features and offerings.
• Closed lucrative sales deals using strong negotiation and persuasion skills.
• Established and cultivated solid business relationships with new or existing customers.
• Tracked pipeline data, won vs. lost opportunities and lead response times with Salesforce CRM.
• Resolved customer issues quickly to close deals and boost client satisfaction.
• Established and cultivated solid business relationships with new or existing customers

• Spearheaded a team of 18 associates by building enthusiasm and adapting feedback.
• Promoted new and used vehicle sales to exceed dealership volume, gross profit and customer expectations.
• Liaised with vehicle sales representatives to review sales versus objectives, needs and growth opportunities and resolve customer complaints.
• Recruited, hired, trained and managed sales team to set, achieve and exceed sales goals while controlling expenses and exceeding profit and CSI objectives.
• Drove team and company profits by developing and strengthening relationships with industry partners and potential clients.
• Maintained up-to-date knowledge of competitor products and pricing in market served.
• Monitored sales team performance, analyzed sales data and reported information to area managers.
• Prepared sales presentations for clients showing success and credibility of products.

• Developed positive, performance-based internal sales and marketing culture to include mentoring staff.
• Managed production of leaflets, posters and newsletters.
• Managed sales promotions and marketing strategies on major social media sites.
• Used networking, coldcalling and referrals to identify prospective accounts and generate new leads.
• Utilized CRM software to track sales progression and communicate project needs.
• Prepared and deliver customer sales quotes.
• Set and achieved company defined sales goals.
• Worked independently with minimal supervision.