Summary
Overview
Work History
Education
Skills
Timeline
Generic

SMIT SHAH

Mumbai

Summary

Energetic sales manager with 7+ years of a proven track record of managing teams, driving strategies, achieving and exceeding sales targets. Proficient in hunting, account farming, and client relations. I am creative in my approach and rely on data-driven insights to tackle new challenges. Seeking to bring my expertise of team leading and launching successful products into filling a sales manager role

Overview

11
11
years of professional experience

Work History

Ozonetel Communications

Assistant Manager - Sales
08.2024 - Current
  • Drove end-to-end sales operations for the Prime/SME and mid-market segments.
  • Led both new business hunting and relationship farming of existing accounts.
  • Consistently secured new logos, achieving a monthly recurring revenue (MRR) of ₹1.5 lakhs and an annual total revenue of ₹90 lakhs, maintaining 95% average target achievement.
  • Achieved an average of 18% conversion rate from marketing-generated leads.
  • Managed the complete sales cycle, collaborating daily with technical, presales, support, and delivery teams.
  • Maintained strong CCaaS/CPaaS product expertise, and actively followed the latest industry advancements.
  • Partnered with the renewal team to decrease the annual churn rate from 42% to 34%.

Mosaic Digital, HT Media Group

Deputy Manager - Sales
10.2022 - 08.2024
  • Managing the entire POD of customers that fall under 'Corporate' category and driving sales, marketing and growth strategies around it.
  • Successfully curated and launched a new subscription model - VCCircle Pro, and overlooked the entire project, coordinated with marketing, finance and the tech team for the same.
  • Responsible for generating a revenue of INR 1.5cr through NBD (New Business Development) and Renewals for the organization through product demos and cold calling with a conversion ratio of 22% for NBD and 75% retention rate.
  • End-to-end acquisition of new customers for VCCEdge & VCCircle.
  • Onboarding lost customers and thereby increasing the win-back ratio every month.
  • Cross-selling other events and training sessions to the customers and thereby generating revenue.
  • Conducting market research and coordinating with the tech, research and process team and giving them constant feedback on improving the product.
  • Hired and mentored the sales team on new products, sales techniques, customer service, sales funnel and helping them with meeting their targets.
  • Helping the renewal team onboard the existing clients for the upcoming period.

Fresh Prints

Sales Associate
10.2020 - 10.2022
  • Account manager for Tier 2 clients (ticket size of $2,000+).
  • Closely mentoring a group of SAs, and helping them grow, function, and understand the entire sales and logistical process.
  • Successfully launched 15+ campaigns to help generate recurring revenue for the organization.
  • Have over a 25% conversion rate, with a revenue exceeding $300,000.
  • Encompassed pricing framework, supply chain, and product development at Fresh Prints.
  • Actively involved in up-selling and cross-selling to the current crop of clients.
  • Generated half-yearly revenue by engaging with universities and corporate clients.
  • Coordinated with cross-functional teams across the globe.
  • Generated new leads via cold calling, email outreach, etc.

Times Strategic Solutions Limited

Sales Executive
09.2019 - 09.2020
  • Successfully created a new virtual event and contributed to the success by generating revenue and tie-ups with other associations.
  • End-to-end acquisition of over 2000+ delegates for Global Business Summit, Virtual AgTech Summit, and other major conferences.
  • Responsible for generating quarterly revenue through sponsorships for the events.
  • Generated 10+ sponsors for the conferences at ET Edge.
  • Ideated new IPs/Events for ET Edge.

Signzy Technologies

Field Sales Executive
04.2019 - 09.2019
  • Generated new business opportunities.
  • Accountable for a business volume of 50 lakhs per annum.
  • Responsible for driving sales in India and exploring new business overseas.
  • Maintained CRM, MIS, and weekly sales reports.
  • Communicated with support and pre-sales for smooth functioning of the process.

QED Communications

Client Servicing Executive
03.2016 - 03.2017
  • Worked in event management, media planning, and advertisements.
  • Handled 10+ high volume clients across industries.
  • Planned and developed programs, agendas, budgets, and services according to customer requirements.
  • Conducted market or public opinion research to test products or determine the potential for product success, communicating results to the clients or the management.
  • Coordinated with internal departments like creative and operations and communicating client's requirements to the team.
  • Organized information to plan advertising campaigns.
  • Plan and execute advertising strategies for organizations.

Helo.ai, VivaConnect

Marketing Intern
01.2015 - 02.2016
  • Coordinated with graphic designers and content writers.
  • Worked extensively in content marketing with lead generation as a KPI.

Education

Masters of Business Administration - Marketing

Symbiosis Institute of Business Management
03-2019

Bachelor of Management Studies - Marketing

University of Mumbai
04-2017

Skills

  • Team Management
  • Account Hunting
  • Account Farming
  • Business Development
  • Negotiation Skills
  • Active Listening

Timeline

Ozonetel Communications

Assistant Manager - Sales
08.2024 - Current

Mosaic Digital, HT Media Group

Deputy Manager - Sales
10.2022 - 08.2024

Fresh Prints

Sales Associate
10.2020 - 10.2022

Times Strategic Solutions Limited

Sales Executive
09.2019 - 09.2020

Signzy Technologies

Field Sales Executive
04.2019 - 09.2019

QED Communications

Client Servicing Executive
03.2016 - 03.2017

Helo.ai, VivaConnect

Marketing Intern
01.2015 - 02.2016

Masters of Business Administration - Marketing

Symbiosis Institute of Business Management

Bachelor of Management Studies - Marketing

University of Mumbai

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