Summary
Overview
Work History
Education
Skills
Personal Details
Timeline
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Smita Biswas

Smita Biswas

Howrah

Summary

Dynamic business owner with a proven track record at Polley Enterprise, excelling in contract negotiation and market analysis. Skilled in digital marketing and client relationship management, I successfully implemented cost-saving strategies while enhancing operational efficiency. Adept at team leadership, I foster a collaborative environment that drives sales growth and customer satisfaction.

Overview

10
10
years of professional experience

Work History

Business Owner

Polley Enterprise
Kolkata
01.2021 - Current
  • Negotiated contracts with vendors for supplies and services.
  • Investigated new technologies that could improve efficiency within the organization.
  • Established marketing strategies, such as social media campaigns, to promote the business.
  • Initiated cost-cutting measures when necessary without sacrificing quality of products or services.
  • Managed inventory levels to meet customer demand while minimizing costs.
  • Analyzed competitor's pricing and product offerings in order to remain competitive within the market.
  • Identified and recruited staff members, including managers and sales personnel.
  • Updated website content regularly according to current trends within target markets.
  • Ensured compliance with all local laws and regulations related to the business operations.
  • Conducted market research to identify new opportunities for growth.
  • Analyzed market conditions in order to identify potential sources of talent acquisition.
  • Organized onboarding activities for new hires including background checks and drug tests.
  • Conducted reference checks on potential hires to verify information provided in applications or during interviews.

Sales Officer

Kaybee Industrial House Pvt ltd
Kolkata
09.2020 - Current
  • Maintained accurate records of all sales activities and results.
  • Developed a comprehensive understanding of company products and services.
  • Identified customer needs and developed customized solutions.
  • Built relationships with key clients through regular contact.

Office Executive

Media Space
Kolkata
01.2018 - 03.2020
  • Analyzed data to identify trends in order to improve operational efficiency.
  • Answered phones and directed calls to the appropriate personnel.
  • Coordinated travel arrangements for executives.
  • Organized and maintained filing systems, both electronic and paper.
  • Assisted with special projects as assigned by senior management.
  • Monitored incoming emails and distributed messages appropriately.

Sales Supervisor

Hotel Niharika
Kolkata
01.2016 - 12.2017
  • Conducted weekly performance reviews with the sales team to ensure goals were being met.
  • Managed inventory levels at store locations according to corporate guidelines.
  • Implemented procedures that improved accuracy of customer orders.
  • Planned and coordinated staff training sessions for new and existing employees.
  • Established clear expectations for quality control processes among staff members.

Sales Associate

Hotel Senator
Kolkata
06.2015 - 12.2015
  • Guest Handling, Account Maintenance
  • Check-in, check-out, documentation.
  • Greeted customers and provided exceptional customer service.
  • Tracked sales performance metrics to identify trends in market place.

Education

J.D. - Travel & Tourism

Community College of City College
Kolkata
01.2015

Bachelor of Arts -

Kolkata University
Kolkata
01.2014

Higher Secondary -

Howrah Girls High School
01.2011

Secondary -

Howrah girls High School
01.2009

Skills

  • Contract negotiation
  • Market analysis
  • Inventory management
  • Digital marketing
  • Compliance assurance
  • Sales strategy
  • Client relationship management
  • Staff recruitment
  • Performance tracking
  • Team leadership
  • Problem solving
  • Effective communication
  • Data analysis
  • Time management
  • Budget management
  • Quality assurance
  • Strategic planning
  • Cost analysis and savings
  • Resources allocation
  • Policies and procedures development
  • Sales development
  • New business development
  • Staff management
  • Team collaboration and leadership
  • Change management
  • Work Planning and Prioritization
  • Sales strategics
  • Customer relations

Personal Details

  • Date of Birth : 29/09/1993
  • Marital Status : Married
  • Nationality : Indian
  • Email : Smitapolley@gmail.com
  • Language Known : Bengali,Hindi, English

Timeline

Business Owner

Polley Enterprise
01.2021 - Current

Sales Officer

Kaybee Industrial House Pvt ltd
09.2020 - Current

Office Executive

Media Space
01.2018 - 03.2020

Sales Supervisor

Hotel Niharika
01.2016 - 12.2017

Sales Associate

Hotel Senator
06.2015 - 12.2015

J.D. - Travel & Tourism

Community College of City College

Bachelor of Arts -

Kolkata University

Higher Secondary -

Howrah Girls High School

Secondary -

Howrah girls High School

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Smita Biswas