Summary
Overview
Work History
Education
Skills
Timeline
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Smita Dubey

Smita Dubey

Mumbai,MH

Summary

  • Accomplished Director at Passionfox Technologies Pvt Ltd, adept in Business Development and People Management. Spearheaded innovative strategies, achieving a 21% growth and securing long-term contracts with industry giants. Recognized for talent acquisition and strategic planning, excelling in operational efficiency and client satisfaction.
  • Experience in Sales management have consistently delivered high-quality and result Oriented. In-depth knowledge of Product with expertise in identifying emerging market trends.
  • Worked with Brands like TV Today Network ( AajTak) , Tirun ( Royal Caribbean Cruise ) PR Newswire and Meru cabs
  • High-energy, organized Leader highly effective in project and personnel management and market trend identification. Desires an upper-level marketing or account management position.
  • Comprehensive experience in managing business operations with focus on top-line & bottom-line performance through business development procedures and service standards, winning sales & marketing strategies, operational policies, and guidelines with clear understanding & experience of operating each of designated units as a separate profit center
  • Efficient in maintaining mutually beneficial relations with clients to ensure repeat and referral business.

Overview

17
17
years of professional experience

Work History

Director

Passionfox Technologies Pvt Ltd
06.2020 - 05.2024
  • Leveraged professional networks and industry knowledge to strengthen client relationships.
  • Spearheaded innovative approaches to resource allocation and strategic planning.
  • Interacted well with customers to build connections and nurture relationships.
  • Trained and guided team members to maintain high productivity and performance metrics.
  • Monitored daily cash discrepancies, inventory shrinkage and drive-off.
  • Supervised creation of exciting merchandise displays to catch attention of store customers.
  • Recruited, hired, and trained initial personnel, working to establish key internal functions and outline scope of positions for new organization.
  • Managed purchasing, sales, marketing and customer account operations efficiently.
  • Identified and qualified customer needs and negotiated and closed profitable projects with high success rate.
  • Negotiated price and service with customers and vendors to decrease expenses and increase profit.
  • Launched staff engagement, gender diversity and cultural programs in addition to robust reporting tool that increased operational quality.
  • Implemented innovative programs to increase employee loyalty and reduce turnover.
  • Reduced operational risks while organizing data to forecast performance trends.
  • Tracked trends and suggested enhancements to both challenge and refine company's product offerings.

Key Achivements

  • Startup India Certification
  • DPIIT recognition - TAX redemption
  • Long term contracts with Big brands like World Gold Council, HT MEdia , Malabar Gold & Diamonds, NSE, BSE , MCX, Tanishq Jewelers and many more
  • Successfully sold the 100% shares of the company
  • Successfully executed business from International Country ( UAE & Vietnam)

National Sales Head – MICE

Essel Group (Jalesh Cruises)
11.2019 - 03.2020

Job Responsibilities

  • Coached sales associates in product specifications, sales incentives, and selling techniques, significantly increasing customer satisfaction ratings.
  • Liaised with marketing and product development departments to maintain brand consistency.
  • Established and maintained budgets, quotas and regional territories for team members to drive consistent growth.
  • Met with customers to give sales presentations, negotiate contracts and promote services.Direct reporting to Chief Commercial Officer
  • Manage the P&L for the region
  • Build well targeted business plans and strategies for allocating resources and driving sales activities to achieve margin
  • Manage the commercials and Marketing plans to increase the load factor.
  • Continuously monitor and improve operations to ensure alignment with the company's business direction
  • Responsible for recruiting, training and performance management of the sales team
  • Establish and improve processes by researching new technologies and alternative methods of efficiency
  • Determine marketing strategy changes by reviewing operating and financial statements and records

Key Achievements

  • Successfully executed India’s first ever Gems & Jewellery Exhibition on Chartered Cruise.
  • Conducted PAN India Trade presentation for the product and its working model.
  • Successfully executed Parliament group and received an appreciation letter.

Regional Manager – MICE (west)

TIRUN Travel Marketing (Royal Caribbean Cruises)
08.2017 - 10.2019

Job Responsibilities

  • Supervised staff to optimize brand expansion initiatives and productivity.
  • Established and maintained operational standards for West.
  • Boosted brand growth by devising strategic network and marketing tactics.
  • Supervised various locations, enforcing high-quality standards of operation.Build, motivate and lead Business Development team
  • Finding & exploiting every/ new business opportunity
  • Create a sales pipeline with the team.
  • Periodically review the performance of the sales team.
  • Established meaningful reporting system
  • Responsible to lead and handle change management.
  • Manage Corporate Sales / SME /Trade (Travel Agents)
  • Travel Overseas to manage the ground handling and onboard activities for Group Travel.
  • Manage internal Sales and Operations with Singapore and Miami office.

Key Achievements

  • Awarded Best Value for Mice 2019 at MICE Conclave Act 2019
  • Led my team to deliver growth of 21%
  • Successfully Organized 6 National Level Trade Events
  • Managed Key Accounts like ICIC Prudential, Tata AIG & HDFC Ergo.
  • Generated new business worth 4 crores

Business Development Manager India– Mumbai | Delhi

PR Newswire (A UBM PLC Company)
01.2015 - 07.2017

Job Responsibilities

  • Analyzed latest marketing trends and tracked competitors' activities and provided valuable inputs for fine tuning sales & marketing strategies by conducting market research.
  • Lead with Team of 2 Business Development Associates.
  • Increased Brand Awareness about PR Newswire by participation in various events and exhibitions conducting marketing events, seminars targeted at media professionals.
  • Generated 100 % New Business Providing In-depth Knowledge about Global Corporate Marketing strategy.
  • Successfully established and maintained business relations with decision makers in high profile accounts and working towards a long-term plan to generate sustained business from all key accounts.
  • Travel International (London) and across India for Business development and Market research.
  • Devising Engagement strategies with Journalists, Bloggers, Trade Publications for Technology & Healthcare companies with presence across continents Working with companies to enhance the reach & impact of their Multimedia Content through strategic placement on targeted online platforms globally Formulating & Negotiating Global contracts within the desired budget by creating an effective product mix of International wire distribution, Digital & Social media distribution, Trade distribution Due to my excellent performance I have got transferred from Mumbai office to Delhi branch.

Key Achievements

  • Generated Record revenue of worth 2.1 Cr in 2015 (Highest in the North/West Region)
  • Generated highest revenue PAN India from New Client acquisition in FY 2016 worth Rs 3.2 Cr
  • Successfully won business from new reputed clients like (OLA) Ani Technologies pvt ltd, Concept PR, SMG Convonix, Future Group and more who were earlier using competition.
  • Launched 4 regional language press release distribution in India.

Marketing & Sales Sr. Manager - Mumbai | Delhi NCR

Asian Business Exhibition and Conferences Pvt. Ltd
05.2012 - 12.2015

Job Responsibilities

  • Sr. Manager Delhi/NCR to Lead Global Green Summit division + ACE-Tech space selling.
  • Maintained the previous responsibilities as well.
  • Directed product development using in-depth knowledge of vendor landscape and industry insight.
  • Directed and coordinated marketing activities and policies to promote products and services.
  • Reviewed the financial aspects of product development, such as budgets, expenditures and research and development appropriations.Managed large-scale projects and introduced new systems, tools, and processes to achieve challenging objectives.
  • Evaluated hiring, firing, and promotions requests.
  • Reviewed and analyzed reports, records and directives to obtain data required for planning department activities.
  • Executed appropriate staffing and budgetary plans to align with business forecasts.

Key Achievements

  • Generated highest revenue in delegate’s acquisition for Global Green Summit and Lighting summit.
  • Generated 1cr revenue from sponsorship for Global Green Summit
  • Successfully Achieved the Annual Team Target in 7 months.
  • New Clients acquired in Modular Kitchen Segment, Bath and Sanitation

Manager Sales – Mumbai

TV TODAY Network
05.2009 - 04.2012

Job Responsibilities

  • Managed a team of 4 efficient professionals in corporate segment.
  • Managed the design and production of all marketing collateral, including copywriting, proof reading.
  • Handled on ground events and activities.
  • Managed business development activities entailing mapping of new market segments and Worked on creative ideas for clients and plan client meets. Prepared overall Marketing strategy for the Radio station.
  • Analyzed market trends, recommend changes to marketing and business development strategies based on analysis and feedback.

Key Achievements

  • Got promoted from Assistant manager to Manager Sales (Team handling position )
  • Won Award for most innovative idea for one of the prestigious client VISA.
  • On boarded new brands like - Sony Entertainment, Nissan Motors, Hungama Digital Pvt Ltd, Johnson & Johnson, DEA Cellular and VISA

Assistant Manager Sales & Marketing- Mumbai

MERU Cabs Pvt Ltd
01.2007 - 04.2009

Job Responsibilities

  • Prepared Media plans for Meru Cabs Promotions.
  • Worked on sales strategy & generate ideas to achieve maximum revenue.
  • Prepared Presentations and proposals and creative ideas for brand campaign execution.

Key Achievements

  • Generated revenue over 8 Cr in 2009 from clients – HSBC Bank, HDFC Bank, Anchor Switches, Tanishq Jewelry, Universal Sompo, Westside, Lifestyle, ICC Worldcup, Raymond’s group (Kama sutra Deo)
  • Generated revenue over 10 Cr in 2010
  • Over achieved Sales targets in the month of Jan, March, April and June. ·
  • Pulled business from the least potential client SBI

Education

Post-graduation Diploma in Advertising And PR -

MICA
Mumbai
06.2008

Skills

    Business Development Staff Development Contract Negotiation Logistics Management Budget Control Contract Management Staff Management Business Planning Business Administration Operations Management Project Management Talent Acquisition Contract and Vendor Management Media Relations Government relations Team Management Strategic Planning People Management

Timeline

Director

Passionfox Technologies Pvt Ltd
06.2020 - 05.2024

National Sales Head – MICE

Essel Group (Jalesh Cruises)
11.2019 - 03.2020

Regional Manager – MICE (west)

TIRUN Travel Marketing (Royal Caribbean Cruises)
08.2017 - 10.2019

Business Development Manager India– Mumbai | Delhi

PR Newswire (A UBM PLC Company)
01.2015 - 07.2017

Marketing & Sales Sr. Manager - Mumbai | Delhi NCR

Asian Business Exhibition and Conferences Pvt. Ltd
05.2012 - 12.2015

Manager Sales – Mumbai

TV TODAY Network
05.2009 - 04.2012

Assistant Manager Sales & Marketing- Mumbai

MERU Cabs Pvt Ltd
01.2007 - 04.2009

Post-graduation Diploma in Advertising And PR -

MICA
Smita Dubey