Smita Gouder
Linux Administrator
Bangalore
Summary
Seeking a challenging opportunity in IT Infrastructure management services with a reputable organization in which my experience can be a positive influence on the growth of company and my career, creating a long-term value for an organization from their customers.
Overall, 5+ years of experience in IT industry experience in IT Service Management, Linux Admin Exceptional ability to plan and manage large scale projects. Responsibility and ability to work as a team and an individual. Excellent relationship building & interpersonal skills.
Overview
5
5
years of professional experience
Work History
Linux Admin - Kaiser Permanente
Kyndryl
2 2023 - Current
- Performing sever build and decommission, ILO configuration and RAID configuration
- Configuring LVM and creating File Systems
- Deploy and configure apps, tools anda agents
- Quality assurance of newly built RHEL servers
- Troubleshooting issues during build and coordinating with Engineering team for the fix
- EMC Power Path upgrade
- Rebooting activities for Prod and NonProd Servers
- Commvault software installation and static route configuration on backup IP
- Placing servers in GMM in Bigpanda tool to suppress alerts
- Coordinating with different teams like application, backup, storage, network, etc for completing the decommission activity
- Server decommission through ansible automation running different modules
- Working on Incidents, Tasks and CRQ through ServiceNow tool based on SLA
- Working with vendors for servers software/hardware related issues and part replacement
- Defining and documenting process changes
- Service delivered on time
- Completed Build & Decommission with the time limit
- Focused on priority and business continuity
- Maintained all SLA and compliance
- Worked as Shift lead take care of Snow Dashboard(SCTASKS, Incidents,CTASK,RTASK,Problem Tickets,Changes)
- Remind all team members to complete there task on time everyday team meetings(HO),presenting data to the team member's in an HO and discussing with each team members, if they are facing any issue and completing the tasks
- Managed team without any escalation in my shift, Also remind other shift leads, if any Task is going to breach
- Taken care of Sunrise call , Pre-OPs calls, Presented proper data with KP Team(Client)
- Involved in multiple activities Build,Decommission and SCTASKS
- Involved in health check and submitted my report on time without fail
- Raised HP case and follow up with vendor to closure the case
- Completed assigned SCTAKS, RTASKS,CTASKS, Changes without breaching SLA
- Assigning Tasks to the resource by looking into each team members workload
- Immediately replying in the TFN chat when i am in shift, and taking accountability
- All the mandatory training completed before due date without fail.Think40(Training completed more than 45 hours part of Your learning) also completed as per guideline
- Given KT(Snow Dashboard,Task Assignments,Sunrise Call) to new Joinee
- 1.Zero Non Compliance
- I have abide by all rules and regulations of larger Kyndryl
- 2.Zero non compliance , Used password generator to generate and adhere password policy
- 3.No non compliance reported so far for WST,Zero Escalations, including Zero Change failures, Zero Direct/Potential DSAT incidents (Process/Procedure/Human Errors) Every week ILC clocked for 43hrs mandatory with no deviation (Productive+ Non-Productive).
Linux Admin – Kaiser Permanente
Talents Creed Solutions -IBM
08.2020 - 07.2022
- Performing sever build, decommission and migrations
- Working on firmware upgrade ,ILO configuration and raid configuration
- Deploy and configure apps, tools and agents
- Quality assurance of newly built RHEL servers
- Preparing planning task for storage migration and involving in storage migration activity on OS side
- Commvault software installation and static route configuration on backup IP
- Coordinating with different teams like application, backup, storage ,network, etc for completing the decommission activity
- Working on Incidents ,Tasks and CRQ through ServiceNow tool based on SLA
- Working with vendors for server software/hardware related issues and part replacement
- Defining and documenting process changes.
Senior HR Executive
Vee Technologies Pvt
04.2019 - 05.2020
- Design compensation and benefits package
- Develop new HR policies and update the existing ones based on the company's values and ensure employees adhere to and comply with them
- Execute the employee's annual review procedures
- Counsel employees as required
- Conduct exit interviews to understand the reason for termination
- Organise events and conferences for employees
- Manage workplace safety issues and complaints
- Create and refer bonus program
- Measure and understand employee retention and turnover rates
- Maintain HR procedures that comply with labour laws and regulations
- Monitor and keep track of HR metrics, for example, turnover rates and cost-per-hire
- Support and suggest improvements to the entire recruitment process
- Maintain and record employee attendance
- Oversee the company's employee termination process
- Excellent communication skills
- Understanding of labour rules and regulations
- Ability to foster healthy employee relationship
- Leadership skills
- Strong analytical and problem-solving skills
- Proficiency in protecting the interest of all employees
- Proficiency in skills development
- Understanding of HR functions and best practices.
Education
Diploma Computer Science And Engineering -
Yadgir Polytechnic
Yadgir, IndiaSkills
Tools And Techniques
Jira, Bugzilla, Basic knowledge on SQL server, Windows 2016 and Windows 2019, Linux (RHEL 7), Basic of C, SQL, Core Java, Service Now (SNOW), MS-Office (Word, Excel, PowerPoint, Outlook)
Personal Information
- Passport Number: R8553367
- Father's Name: Sumanth I Gouder
- Date of Birth: 06/12/91
Declaration
I hereby declare that the above particulars are true in every respect and nothing has been concealed
or withheld by me.
Smita S Gouder
Timeline
Linux Admin – Kaiser Permanente
Talents Creed Solutions -IBM
08.2020 - 07.2022
Senior HR Executive
Vee Technologies Pvt
04.2019 - 05.2020
Linux Admin - Kaiser Permanente
Kyndryl
2 2023 - Current
Diploma Computer Science And Engineering -
Yadgir Polytechnic
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