Smita Hiwrale
Mumbai
Summary
Dynamic Area Manager with a proven track record at Axis Max Life, excelling in operations management and team leadership. Spearheaded training initiatives that enhanced employee performance and customer satisfaction. Adept at evaluating staff productivity, driving results, and fostering a high-performance culture. Committed to achieving operational excellence and empowering teams.
Overview
6
6
years of professional experience
4017
4017
years of post-secondary education
Work History
Area Manager
Axis Max Life
Mumbai Maharashtra
08.2024 - Current
- Managed daily operations and ensured adherence to company policies.
- Led team meetings to discuss performance and set objectives.
- Coordinated training sessions for new employees on company standards.
Branch Manager
Reality Moves
Mumbai Maharashtra
03.2021 - 06.2024
- Managed daily operations to ensure smooth branch functionality.
- Oversaw staff schedules and performance to maintain high productivity levels.
- Implemented customer service strategies to enhance client satisfaction.
Associate Agency Development Manager
Max Life
Mumbai Maharashtra
09.2019 - 01.2021
Education
MBA - Marketing Management
Shivneri Institute of Business Management
Junner pune 06.2009 - 12.2011
Vivekanand College
Aurangabad12 th - Science Education
Godavari College
Aurangabad 06.2002 - 12.2004
Udhavrao Patil
AurangabadSkills
- Operations management
- Team leadership
- Employee training
- Performance evaluation
Accomplishments
1 st Highest penetration for 2018
Trip to Hydrabad
Timeline
Area Manager
Axis Max Life
08.2024 - Current
Branch Manager
Reality Moves
03.2021 - 06.2024
Associate Agency Development Manager
Max Life
09.2019 - 01.2021
MBA - Marketing Management
Shivneri Institute of Business Management
06.2009 - 12.2011
12 th - Science Education
Godavari College
06.2002 - 12.2004
Vivekanand College
Udhavrao Patil