Smita Karmakar
Kolkata
Summary
Dynamic healthcare leader with extensive experience at Woodlands Multispeciality Hospital, excelling in clinical quality management and regulatory compliance. Proven track record in enhancing patient safety initiatives and streamlining operations, resulting in zero non-conformity during inspections. Adept at fostering multidisciplinary collaboration and driving organizational growth through strategic governance.
Overview
18
18
years of professional experience
Work History
Assistant Medical Superintendent
Woodlands Multispeciality Hospital
04.2025 - Current
- Directed administrative governance and quality frameworks for premier multispeciality facility, enhancing operational standards and patient care.
- Institutional Quality Control & NABH Accreditation: Solely managed the internal audit processes and the implementation of Corrective and Preventive Action (CAPA) plans. Successfully streamlined documentation and enhanced staff compliance with NABH guidelines, resulting in a measurable reduction in clinical errors and heightened audit readiness.
- Represented the institution to Swasthya Bhawan. Maintained an exemplary record of statutory compliance during state inspections by integrating all licensing and medical regulations into hospital operations, resulting in zero non-conformity status.
- Orchestrated high-profile events, such as Doctors' Day, to foster inter-departmental synergy and improve doctor engagement scores, strengthening hospital's internal professional community.
Senior Registrar in Urology
Woodlands Multispeciality Hospital
11.2012 - 03.2025
- Managed complex urological cases and supported advanced surgical interventions, enhancing patient outcomes over 12-year tenure.
- Balanced high-level clinical care with departmental mentorship, fostering patient safety and improving clinical outcomes.
- Mentored junior medical staff and nursing teams on clinical protocols and best practices, strengthening team competence and care delivery.
Ward Resident Medical Officer
RSV Hospital
Kolkata
02.2008 - 11.2012
- Conducted daily rounds and updated team on patient status to inform care decisions.
- Managed patient care under supervision of senior physicians, ensuring adherence to treatment plans.
- Collaborated with nursing staff to coordinate patient support and enhance overall care.
Resident Medical Officer (Gastro Surgery/Urology)
Kothari Hospital & Woodlands
- Facilitated patient assessments and care planning during daily rounds to ensure comprehensive patient management.
- Coordinated with multidisciplinary team to evaluate each case prior to diagnosis or intervention, enhancing clinical decision-making.
- Optimized patient flow by implementing effective scheduling practices, improving clinic efficiency and patient experience.
Resident Medical Officer
Ruby General Hospital
- Joined rounds with attending physicians to assess and optimize patient progress.
- Supported nursing staff in effectively administering treatments and procedures to improve patient outcomes.
- Collaborated with healthcare teams to enhance quality of patient care through coordinated efforts.
House Staffship (Paediatric Surgery)
R G Kar Medical College and Hospital
- Executed daily tasks with precision, contributing to smooth operation of the department.
- Applied strong problem-solving skills to address challenges, enhancing workflow and patient care.
Education
Diploma in Hospital & Health Care Management -
Symbiosis Centre For Health Care (SCHC)
Pune08-2022
MBBS -
R G Kar Medical College And Hospital
Kolkata04-2005
Higher Secondary -
Kendriya Vidyalaya
03-1998
Skills
- Leadership and governance
- Clinical quality management
- Operational excellence
- Strategic hospital operations
- NABH compliance standards
- Quality auditing and CAPA
- Multidisciplinary leadership
- Patient safety initiatives
- Process optimization
- Workflow design
- Organizational growth strategies
- Regulatory liaison
- Clinical risk management
- Medical engagement strategies
- Ethics and compliance in healthcare
- Advanced communication skills
- Healthcare management systems (HMS)
- Clinical auditing expertise
Hobbies
- Travelling
- Reading books
- Singing
Languages
- English (Fluent)
- Hindi (Fluent)
- Bengali (Native)
Technical Skills
- Healthcare Management Systems (HMS)
- Clinical Auditing
- MS Office Suite
Professional Affiliations
- Active engagement with NABH protocols
Timeline
Assistant Medical Superintendent
Woodlands Multispeciality Hospital
04.2025 - Current
Senior Registrar in Urology
Woodlands Multispeciality Hospital
11.2012 - 03.2025
Ward Resident Medical Officer
RSV Hospital
02.2008 - 11.2012
Resident Medical Officer (Gastro Surgery/Urology)
Kothari Hospital & Woodlands
Resident Medical Officer
Ruby General Hospital
House Staffship (Paediatric Surgery)
R G Kar Medical College and Hospital
Diploma in Hospital & Health Care Management -
Symbiosis Centre For Health Care (SCHC)
MBBS -
R G Kar Medical College And Hospital
Higher Secondary -
Kendriya Vidyalaya