Smita Khandelwal

• Cultivated and managed relationships with key clients, including leading global banks and prominent Enterprises with high levels of client satisfaction, and managed client escalations
• Utilized CRM tools (Salesforce) to track account activities and forecast future revenue, achieving an accuracy rate of 95% in sales projections, and enabling proactive account management strategies.
• Collaborated with cross-functional teams to deliver tailored solutions to clients.
• Utilized sales and marketing analytics to identify market trends, optimize pricing strategies, and drive effective marketing campaigns.

Contributed to a double-digit growth rate in the Singapore market by implementing proactive client engagement and consultative selling strategies.

• Revenue impact: Drove a 30% YoY revenue increase in key accounts.
• Sales target performance: Exceeded sales targets by 20% to 30% consistently.

Consistently overachieved sales targets for the first three years, driving significant revenue growth for the Singapore business.

• Recognized as a top performer.

-Received double promotion in 2023.

-Awarded 'Upcoming Talent of the Year' in the first year for exceptional performance. - 2021

- Won the 'Best Employee of the Year' award for two consecutive years (2022 and 2023).

• Conducted client meetings to understand their property requirements and provided tailored solutions.
• Acquired in-depth knowledge of real estate products, market trends, and pricing strategies to enhance sales effectiveness.
• Established and maintained strong customer relationships by ensuring seamless communication and follow-ups.
• Collaborated with internal teams to streamline property listings and enhance client satisfaction.
• Assisted in negotiations and guided clients through the property purchasing or leasing process.