SMITA ROY
Senior Project Manager | AVP Operations
Gurugram,Haryana
Summary
Results-driven Senior Project Manager / AVP Operations with 7+ years of experience delivering complex projects across E-commerce, EdTech, FinTech, SaaS, and Electric Vehicle domains. Expert in Agile, Scrum, and Waterfall methodologies with a proven track record of leading cross-functional teams of 50+ members, achieving 98% on-time delivery, and reducing production defects by 40%. Skilled in PMO framework setup, risk management, resource planning, and stakeholder communication. Recognized as Best Project Manager of the Month for exemplary leadership.
Overview
8
8
years of professional experience
Work History
AVP Operations / Senior Project Manager
Antino Labs
Gurugram, Haryana
07.2021 - Current
- Lead end-to-end operational strategy and project delivery for 15+ concurrent projects across FinTech and SaaS industries, managing cross-functional teams of 50+ members in development, QA, and design.
- Achieved 98% on-time project delivery rate by implementing Agile frameworks, optimizing sprint planning, and proactively managing risks and dependencies.
- Drove quality assurance initiatives that reduced production defects by 40% through rigorous testing protocols, retrospectives, and continuous process improvement.
- Established PMO best practices including standardized reporting templates, risk registers, and KPI dashboards, improving stakeholder visibility by 60%.
- Managed high-budget client engagements (₹50L+) with a 30% increase in client retention through proactive communication and consistent delivery excellence.
- Mentored and developed a team of 5 project managers, fostering a high-performance culture, accountability, and professional growth.
- Recognized as Best Project Manager of the Month for exceptional leadership, delivery outcomes, and client satisfaction.
- Contributed to organizational inclusivity as an active member of the POSH and Grievance committees.
Associate Project Manager
Antino Labs
Gurugram, Haryana
02.2021 - 07.2021
- Managed 8+ projects simultaneously from initiation through deployment, ensuring adherence to scope, timeline, and budget.
- Facilitated daily standups, sprint planning, and retrospectives for agile teams of 15-20 members.
- Configured Jira and Trello workflows that improved team productivity by 25%.
- Collaborated with stakeholders to define project requirements, project schedules, and success metrics.
Project Manager
Heliverse
Remote
02.2021 - 07.2021
- Spearheaded project planning and execution for tech startup initiatives, coordinating between product, engineering, and business teams across 3 tech squads.
- Developed comprehensive project documentation: scope statements, WBS, risk registers, and stakeholder communication plans.
- Delivered 5 product releases on schedule with zero critical post-launch issues.
- Led MVP delivery in 45 days for a cross-platform mobile application.
Project Coordinator
Mega Infomatix Software Solutions
Lucknow, Uttar Pradesh
06.2019 - 01.2021
- Coordinated project activities across multiple workstreams for government automation and software development initiatives.
- Created detailed project schedules, budget estimations, and resource plans, maintaining timelines across all active engagements.
- Supported the rollout of BHEL's pre-budgeting automation tool, contributing to documentation, scheduling, and stakeholder coordination.
- Maintained 95% stakeholder satisfaction rating through effective communication and expectation management.
Assistant Professor
Stanford International School
Lucknow, Uttar Pradesh
10.2018 - 06.2019
- Taught and coordinated academic programs for the Computer Science department, demonstrating strong communication and organizational skills.
Education
B.Tech - Biotechnology
01.2018
Skills
- Project Lifecycle Management
- Agile
- Scrum
- Waterfall
- Kanban
- Sprint Planning & Retrospectives
- Risk Management & Mitigation
- Resource Planning & Allocation
- PMO Framework Implementation
- Stakeholder Communication
- Budget Management
- Cross-functional Team Leadership
- Quality Assurance
- Change Management
- KPI Development & Reporting
- Process Optimization
- Vendor & Client Management
- Jira
- Trello
- Confluence
- MS Project
- Figma
- SDLC
Websites
Key Projects Delivered
- LIVO Security Management System, Managed end-to-end delivery of a security platform integrating access control, CCTV surveillance, alarm systems, and incident management; reduced incident response time by 40%.
- ObenEV E-Commerce Website, Led project management for an EV e-commerce platform with real-time booking, vehicle configurator, and payment gateway; improved lead conversion by 35%.
- House By Choice - Real Estate Platform, Oversaw launch of a broker-free home-buying platform, directly onboarding 15+ builders and delivering a streamlined user experience.
- BHEL Pre-Budgeting Tool, Coordinated delivery of a government budgeting automation tool that improved financial forecasting accuracy by 20%.
Certifications And Awards
- Product Management - Certificate of Completion
- Business Intelligence Assessment - Certificate of Completion
- Scrum Master Assessment - Certificate of Completion
- ISO Certification
- Award: Best Project Manager of the Month | Face of the Year
Timeline
AVP Operations / Senior Project Manager - Antino Labs
07.2021 - Current
Associate Project Manager - Antino Labs
02.2021 - 07.2021
Project Manager - Heliverse
02.2021 - 07.2021
Project Coordinator - Mega Infomatix Software Solutions
06.2019 - 01.2021
Assistant Professor - Stanford International School
10.2018 - 06.2019
Uttar Pradesh Technical University (UPTU) - B.Tech, Biotechnology