Smita Sinha

• Collaborated with global supplier partners and internal stakeholders to improve operational delivery, governance standards and workplace service outcomes.
• Monitored supplier performance, produced KPI/SLA insights and remediation strategies to address underperformance, improve service outcome and reduce operational risk.
• Partnered with regional TPEM leads and senior stakeholders to strengthen commercial governance, contract performance and operational controls across locations.
• Manage supplier contractual obligations under framework and local agreements ensuring accountability, compliance adherence and timely escalation of commercial and operational risk.
• Oversee third-party risk management activities in Archer/One TPM, ensuring compliance with third-party processes and risk framework.
• Supported contract governance and operational oversight activities for 3 strategic WCM suppliers across globe spanning 60 markets under global framework agreement.

• Supported Corporate real estate transaction management and governance activities across the portfolio.
• Managed landlord screening governance by ensuring compliance with internal playbooks, due diligence requirements and policy adherence.
• Identified process gaps and recommended improvements to strengthen transaction governance, documentation standards and operational efficiency.
• Skilled in developing, updating, and refining key operational documents, governance frameworks and playbooks.
• Supported stakeholder reporting and governance reviews by tracking transaction progress, commercial performance and operational metrics.

• Managed Real Estate portfolio, workplace operations and transaction management ~1.5 Mn SQFT across APAC & India, supporting Portfolio optimization and Workplace transformation initiative.
• Conducted commercial & financial analysis of real estate transactions including cost benchmarking, portfolio optimization and occupancy related decision support.
• Supported evaluation of real estate alternative through market analysis, commercial assessment and cost optimization initiative.
• Supported budget tracking, invoice validation activities for workplace services and real estate operations.
• Collaborated with Project management and facilities team for fit out coordination, reinstatement and occupancy readiness activities.
• Managed Statutory/compliance requirement with respect to building operations for the property across India.
• Developed customized strategies, conducted periodic market research to ensure hard savings, cost avoidance and timely execution of each transaction.

• Managed a global corporate real estate portfolio of over 5 million sq. ft. ft. ft. ft. ft. Across Europe, the Middle East, Asia/India, and ROW, supporting business continuity and operational requirements for a USD 40M annual spend category.
• Directed 270+ real estate transactions, including acquisitions, renewals, novation, consolidations, and lease exits, ensuring timely execution within complex, multi-country environments.
• Drove real estate and workplace cost optimization initiatives, achieving ~24% P&L savings while maintaining operational continuity and service standards..
• Led end-to-end transaction management activities, including portfolio planning, market analysis, financial benchmarking, techno-commercial negotiations, lease structuring, and transaction closure.
• Conducted detailed portfolio analytics and market benchmarking to identify optimization opportunities, support workplace transformation initiatives, and improve space utilization efficiency.
• Led cross-functional stakeholder coordination within highly matrixed global environments to ensure governance alignment, and seamless transaction execution.
• Managed RFI/RFP processes, and evaluated multiple real estate options through developers, landlords, and consultants to deliver commercially competitive and scalable workplace solutions.

Growth path:

• Sep 2020 - Mar 2022: Manager for Indirect Category,
• Mar 2016 - Aug 2020: Deputy Manager – Real Estate Procurement (Indirect Buyer) – India/APAC.

• Drove real estate and workplace cost optimization iniy.
• New Business Development, Key Account Management.
• Develop & maintain relationships, and network building with IPCs, brokers and corporate clients.
• Negotiating the complex lease terms with the developer/LL to bring the closure in the minimum possible time.
• Involved in preparation of commercials LOI/HOT and other lease related documents by coordinating with IPC's/LL.
• Interacting with present and existing clients and keeping them upbeat with latest developments, Understanding their present real estate strategy and future expansion plans.
• Part of prestigious Retail Project “DLF Mall of India” (2nd Largest Mall in India), Active involvement in planning, zoning, leasing, marketing of the property.
• Coordinated contract review, execution workflows and documentation management in partnership with legal and compliance team.

Growth path:

• Jan'11-Jul'13: Assistant Manager – Corporate office Leasing
• Aug'13- Mar'16: Deputy Manager – Corporate & Retail Space Leasing

• To Maintain and establish cordial relationship with Business center clients: selling of real business center space (ready-to-move–in office spaces), Virtual office, Meetings, Conferences & Videoconferencing facilities to MNCs setting offices in India.
• Website management & Search engine optimization, Create Customer, Material & Sale Order using SAP Software;
• Interface with Senior Management to develop short- & long-term organizational goals & objectives.
• Managing/coordinating with various (International/National) property Agents, vendors etc.

Growth Path:

• 2007: Management Trainee
• 2008-2010: Senior Executive