Smita K Lohumi
Project Manager
Dehradun,UT
Summary
A proven leader and change enabler with skills in leading personnel towards the accomplishment of common goals. 15+ years of diverse Service delivery experience in IT & ITES industry to achieve customer delight. 5+ years of experience in executing IT Infrastructure projects within time, budget, and quality parameters as per project management best practice guidelines. Core competencies are interpersonal skills, outstanding team leadership, effective communication, solution-oriented outlook and conflict resolution skills.
Overview
15
15
years of professional experience
8
8
Certifications
Work History
Project Manager - ICCC - Dehradun Smart City
Strategic Marketing
Dehradun, Uttarakhand
07.2019 - Current
- Identified plans and resources required to meet project goals and objectives.
- Achieved project deadlines by coordinating with contractors to manage performance.
- Modified and directed project plans to meet organizational needs.
- Drove team success through shared vision and recognition of quality performance.
- Developed and initiated projects, managed costs, and monitored performance.
- Scheduled and facilitated meetings between project stakeholders to discuss deliverables, schedules and conflicts.
- Tracked project and team member performance closely to quickly intervene in mistakes or delays.
- Maintained open communication by presenting regular updates on project status to customers.
Consultant
HCL Technologies - ISD
Noida, Uttar Pradesh
05.2012 - 01.2015
- Track Lead for Windows & Virtualization Team.
- People Management
- Managing Operations & Delivery for both these tracks as per ITIL guidelines.
- Managing In-house Projects as per the timelines.
- Responsible for presenting Weekly & Monthly SLA Reports/Device billing reports, etc. with client.
- Handling escalations, providing remediation, finding RCA and increasing team efficiency.
- Configuring and managing EV 10. Creating policies as per Client’s requirement.
- Change Management, Problem Management
- Risk Assessment
- Working with Team for Continuous Service Improvement to achieve customer delight.
Education
MBA - IT
ICFAI University
BCom -
Calcutta University
KolkataSkills
Project management
Team Management
Project planning and development
Client relationship management
Operations support
Data Analysis & Reporting
Time Management
Waterfall, Agile-Kanban, Change Management
Active listening and communication
MS-Excel
MS-Project
Accomplishments
- Received the title of "Wonder Woman" for excellent Project Planning, Execution and Monitoring of ICCC- Dehradun Smart City Project and Dehradun Smart School Project in 2021.
- Helped to achieve the organization to win prestigious CRN Excellence Award 2020 for Dehradun Smart School Project.
- O2 Award – League of Outstanding HCLites 2013 & 2014.
- Upcoming Star – Achievement Award 2014 for outstanding performance in HCL.
- HCL SPOT Award for Team Handling and Management.
Certification
PMP
Timeline
Project Manager - ICCC - Dehradun Smart City
Strategic Marketing
07.2019 - Current
Consultant
HCL Technologies - ISD
05.2012 - 01.2015
BCom -
Calcutta University
MBA - IT
ICFAI University