Summary
Overview
Work History
Education
Languages
Timeline
Generic

Smith Gonsalves

London

Summary

Operational management expert with a track record of improving team coordination and customer satisfaction. Demonstrated ability to optimize staffing during peak hours, fostering a collaborative work environment.

Overview

1
1
year of professional experience

Work History

Supervisor in Training

Dishelm Covent Garden
London
07.2024 - 12.2025
  • Supervised daily operations, enhancing service quality and customer satisfaction.
  • Coordinated team schedules, aligning staffing levels with peak service demands.
  • Cultivated an environment that encouraged collaboration between teams while fostering a positive work culture.
  • Provided management with insights on team performance and identified training needs.

Education

Master of Science - Global Business Management

University of Roehampton London
London United Kingdom
09-2024

Bachelor Of Commerce - Accountancy And Finance

St Andrews College of Arts Science And Commerce
Mumbai, India
04-2022

Languages

English
Advanced (C1)
C1
Hindi
Advanced (C1)
C1
Marathi
Native
Native

Timeline

Supervisor in Training

Dishelm Covent Garden
07.2024 - 12.2025

Master of Science - Global Business Management

University of Roehampton London

Bachelor Of Commerce - Accountancy And Finance

St Andrews College of Arts Science And Commerce
Smith Gonsalves