SMITHESH SANKAR
Manager
Irinjalakuda
Summary
To obtain a respectable position in your organization which will enable me to use my talents, creativity and ability to the maximum, and contribute to the growth of organization as well as myself.
Overview
21
21
years of professional experience
5
5
years of post-secondary education
Work History
DAM(Deputy Area Manager) – Heading Loyalty Team(Direct Sales Force) North Kerala
Reliance Nippon Life Insurance Co.Ltd
4 2023 - Current
- To lead a Managers Team of Direct Sales Force in the allotted Branch Offices in North Kerala (Cochin /Thrissur and Kannur ) to achieve the business targets.
- Led a team to achieve company goals and exceed targets consistently, fostering a positive work environment.
- Managed daily operations for optimal performance, ensuring timely completion of tasks and projects.
- Continuously improved operational procedures through ongoing evaluation of existing practices, incorporating feedback from team members and adopting industry best practices.
- Transformed underperforming teams into productive, profitable teams.
- Conducted regular performance evaluations to identify areas for improvement and develop action plans for growth.
- Facilitated conflict resolution among team members, promoting open communication and fostering a positive workplace culture.
- Achieved high employee retention rates by creating an inclusive work environment where staff felt valued and supported.
- Conducted training sessions to educate employees on best practices and procedures to increase profitability.
- Managed a successful sales team, consistently achieving and exceeding monthly sales targets.
- Exceeded targets by building, directing, and motivating high-performing sales team.
- Helped team stay productive and focused on higher-value tasks to improve sales efficiency.
- Increased sales revenue by developing and implementing strategic sales plans for the assigned territory.
- Built a high-performance sales team through diligent recruitment of top talent, strategic allocation of resources, and effective performance management.
BRM(Branch Relationship Manager) – Customer Advisory Team(Direct Sales Force) North Kerala
Maxlife Insurance Co.Ltd
2021.03 - 2023.04
- To lead a FLS team of Direct Sales Force in the allotted Branch Offices in North Kerala (Cochin /Thrissur / Calicut and Kannur ) to achieve the business targets.
- Built and maintained relationships with new and existing clients while providing high level of expertise.
- Communicated regularly with clients to understand needs, evaluate current product use and cross-sell new products.
- Consistently exceeded quarterly sales goals by cultivating a strong network of professional contacts and referrals.
- Increased sales revenue by developing and implementing effective sales strategies.
- Met with clients, delivering presentations, and educating on product and service features and offerings.
- Consistently met or exceeded quarterly sales targets through diligent effort and persistence in closing deals.
- Provided ongoing training and mentorship for junior sales staff, fostering professional development and career growth.
ABDM(Chief Manager)-[Banc assurance Channel, South Indian Bank]
Kotak LifeInsurance Co. Ltd
2019.03 - 2021.03
- To lead a team of Sales Managers in the allotted area of corporate agents branches to achieve the business targets
- Handling 24 Branches of South Indian Bank in Irinjalakuda Region.
- Monitored competitor activities within the territory, adjusting sales strategies as needed to maintain a competitive edge.
- Forecasted sales and established processes to achieve sales objectives and related metrics.
- Established successful account relationships by building rapport and maintaining consistent communication.
- Monitored customer buying trends, market conditions, and competitor actions to adjust strategies and achieve sales goals.
- Targeted prospects in other territories through careful research of competitor products, services, and trends.
- Engaged in product training, demonstrations, consumer awareness, branding, and acquisition initiatives to raise awareness and revenues.
Business Development Manager (Chief Manager) –Agency Channel, PMS Distribution Department Head Office
Geojit Financial Services (Geojit Credits)
2018.10 - 2019.03
- Recruit a Team of quality Channel Partners, train them and make them work for regular income.
- Increased sales revenue by implementing targeted marketing strategies and effective sales techniques.
- Optimized sales processes, streamlining procedures for increased efficiency and better customer service.
- Increased market share by identifying untapped customer segments and developing tailored offerings to meet their needs.
- Collaborated with internal departments to develop cohesive messaging across multiple platforms.
- Excelled in territory management, optimizing travel routes for maximum client engagement and time efficiency.
Business Manager-[Banc assurance Channel, Catholic Syrian Bank]
Edelweiss Tokio LifeInsurance Co. Ltd
2012.12 - 2018.07
- To lead a team of Relationship Managers in the allotted area of corporate agents branches to achieve the business targets
- Handling 25 Branches of Catholic Syrian Bank in Thrissur 1 Zone.
- Led a successful sales team by providing motivational coaching and performance-based incentives.
- Collaborated with marketing teams to create targeted promotional campaigns, driving customer engagement and sales growth.
- Increased sales revenue by implementing targeted marketing strategies and effective sales techniques.
- Improved brand visibility with well-executed promotional campaigns and engaging social media content.
- Cultivated and maintained strategic alliances with key partners and vendors.
- Implemented, executed and strategically expanded business channel partnerships and program initiatives.
SalesManager -Institutional Sales[Banc assuranceChannel, Catholic Syrian Bank]
Birla Sun Life Insurance Co.Ltd
2011.07 - 2012.12
- To lead a team of Associate Sales Manager, Executive Unit Sales Manager, Senior Unit Sales Manager, Unit Sales Manager, Associate Unit Sales Manager in the allotted area of corporate agents branches to achieve the business targets
- Handling 52 Branches of Catholic Syrian Bank in Trivandrum Zone.
- Recruited and hired top-level talent to add value and expertise to sales department.
- Increased sales revenue by developing and implementing effective sales strategies.
- Led a successful sales team by providing motivational coaching and performance-based incentives.
- Grew sales and boosted profits, applying proactive management strategies and enhancing sales training.
- Provided ongoing training and mentorship for junior sales staff, fostering professional development and career growth.
- Built long-lasting client relationships through excellent customer service and consistent followups.
- Met with clients, delivering presentations, and educating on product and service features and offerings.
Unit Sales Manager/ Senior Unit Sales Manager / Executive Unit Sales Manager / Associate Sales Manager -[Banc assurance Channel, Catholic Syrian Bank]
Birla Sun Life Insurance Co.Ltd
2007.07 - 2011.07
- Sales of Insurance Policies through Banc assurance Channel
- Building Relationship and maintaining good rapport with the bank staffs of Catholic Syrian Bank.
- Developed compelling sales presentations that effectively communicated unique selling propositions to potential clients
- Established and cultivated solid business relationships with new or existing customers
- Evaluated performance against goals and implemented appropriate development plans
Store in charge
Tata True Value Shop (Tata telecommunication)
2006.03 - 2007.07
- To position the stores as the best store in the system
- Checks the product availability, goods received, reports and stock outs on a daily basis.
Sr.Sales Executive
Bharti Tele-ventures Pvt Ltd (Airtel)
2004.10 - 2006.02
- Generate personal sales
- Handling Team of 4 members
- Maintain the highest standards of customer service.
Team Leader
Monitor Services (Reliance Infocomm)
2003.08 - 2004.09
- Working in Monitor services a Reliance Infocomm Authorized Bill Collection Agency
- Supervising daily collection tracking, recovering defaulter handsets, address verification and credit verification.
Education
English Language And Literature
Rabindranath Tagore University
2020.01 - 2022.12
Pre-degree Commerce
Calicut University
2000.01 - 2002.01
Skills
Photoshop
Illustrator
3d Max
Windows – 98, XP, 2000
C
Visual Basic
Internet & Email
Accomplishments
- Qualified for prestigious “ASC-2017-18” to Prague & Vienna (Highest Slab in the contest).
- Won many contests held during this period.
- Pan India Top in March 2014 business.
- Achieved HOS Challenge Contest held in Jan’15.
- Achieved Branch In Branch Launch Contest March’15.
- Achieved Mission 50 Contest Held in the month of Nov’14.
- Achieved Activisation Drive Contest for the month of Aug’15.
- First Team Captain to Win the Purple Cap ETPL Contest held on Feb’14.
- Consistent performer in the team.
- Won many awards and appreciation during this period.
- Workedat Birla Sun Life Insurance Co.Ltdfrom July 2007 to December 2012
- SalesManager -Institutional Sales[Banc assuranceChannel, Catholic Syrian Bank]from July 2011 to December 2012.
- Got 4 promotions as an appreciation on my performance :
- In Oct 2009 promoted as “Senior Unit Sales Manager”
- In Nov 2009 promoted as “Executive Unit Sales Manager”
- In July 2010 promoted as “Associate Sales manager”
- In July 2011 promoted as “Sales manager”
- Pan India Top in Feb 2011 business.
- Being top in business among others in the team.
- Won gift for qualifying for March Mobility contest held in 2010.
- Won top by achieving 184.72% in Quarter II 2010 given targets.
- Achieved 136% in TPD 100% Club Contest-GO GOA.
Father'sname
K.SivaSankaran
Telno
0480-2991911
Languagesknown
- Malayalam
- Hindi
- English
Personal Information
- Date of Birth: 03/16/1983
- Nationality: Indian
- Marital Status: Married
Languages
English
Bilingual or Proficient (C2)
Hindi
Upper intermediate (B2)
Malayalam
Bilingual or Proficient (C2)
Tamil
Intermediate (B1)
Interests
Travelling
Listening to Music
Driving
Timeline
BRM(Branch Relationship Manager) – Customer Advisory Team(Direct Sales Force) North Kerala
Maxlife Insurance Co.Ltd
2021.03 - 2023.04
English Language And Literature
Rabindranath Tagore University
2020.01 - 2022.12
ABDM(Chief Manager)-[Banc assurance Channel, South Indian Bank]
Kotak LifeInsurance Co. Ltd
2019.03 - 2021.03
Business Development Manager (Chief Manager) –Agency Channel, PMS Distribution Department Head Office
Geojit Financial Services (Geojit Credits)
2018.10 - 2019.03
Business Manager-[Banc assurance Channel, Catholic Syrian Bank]
Edelweiss Tokio LifeInsurance Co. Ltd
2012.12 - 2018.07
SalesManager -Institutional Sales[Banc assuranceChannel, Catholic Syrian Bank]
Birla Sun Life Insurance Co.Ltd
2011.07 - 2012.12
Unit Sales Manager/ Senior Unit Sales Manager / Executive Unit Sales Manager / Associate Sales Manager -[Banc assurance Channel, Catholic Syrian Bank]
Birla Sun Life Insurance Co.Ltd
2007.07 - 2011.07
Store in charge
Tata True Value Shop (Tata telecommunication)
2006.03 - 2007.07
Sr.Sales Executive
Bharti Tele-ventures Pvt Ltd (Airtel)
2004.10 - 2006.02
Team Leader
Monitor Services (Reliance Infocomm)
2003.08 - 2004.09
Pre-degree Commerce
Calicut University
2000.01 - 2002.01
DAM(Deputy Area Manager) – Heading Loyalty Team(Direct Sales Force) North Kerala
Reliance Nippon Life Insurance Co.Ltd
4 2023 - Current
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