Summary
Overview
Work History
Education
Skills
Timeline
Generic
SMITHIN JOSY JOSY KJ

SMITHIN JOSY JOSY KJ

"Project executive" in TSG & IT Hardware, software testing
Kodungallur

Summary

Versatile IT Technician with over 5 years of experience in the telecom sector, notably with Bharti Airtel. Excelled in software testing, enhancing product performance by identifying critical bugs. Demonstrates exceptional problem-solving abilities and teamwork, ensuring high levels of customer satisfaction and team efficiency. underpinned by strong analytical thinking.

Offering strong aptitude for learning and adapting within testing environment, eager to develop and grow in this field. Conducts thorough analytical assessments and quality control checks, Ready to use and develop problem-solving and analytical skills in [Desired Position] role.

Overview

12
12
years of professional experience

Work History

IT Technician, TSG Hardware, Software Tester

RV SOLUTIONS PRIVATE LIMITED
12.2023 - Current
  • Collaborated with development teams to resolve defects and improve the overall stability of work
  • 5 year experience in telecom field, All kind Telecom material knowledge, Software testing, A little bit of field experience, Employee of Bharti Airtel pvt with 3 year work experience,
  • Examined products for imperfections and defects.
  • Identified critical bugs through thorough testing processes, enhancing overall product performance.
  • Ensured compliance with industry standards by rigorously following established testing methodologies and best practices.
  • Conducted tests and diagnostic procedures using tools such as analyzers, multimeters, and power supplies.

Supervisor

BHARTI AIRTEL PVT LIMITED KERALA
01.2017 - 12.2023
  • Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
  • Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
  • Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
  • Resolved conflicts among team members promptly, maintaining a harmonious working environment conducive to productivity.
  • Over all Telecom material knowledge and 3 year experience in bharti airtel.

Logistics Coordinator

Falcon Logistics Ernakulam Kalamassery
02.2013 - 12.2016

Two year experience in logistics operations field

Education

Data Analyst, 1 Year Excel Training - Data Analysis

EXCEL ED CHITTOR ROAD KOCHI
Ernakulam, India
04.2001 -

LOGISTICS IN SUPPLY CHAIN MANAGEMENT - Logistics And Supply Chain Management

SLMT CUSSAT
Ernakulam, India
04.2001 -

Bachelor of Commerce - B COM COPERATION 3 YEAR

SNM MALIANKARA ERNAKULAM
Ernakulam, India
04.2001 -

Skills

5 Year Telecom experience

All kind of telecom material knowledge

Microsoft windows and office

IT documentation

Excellent communication

Problem-solving abilities

Technical support

Software configuration

Time management

Hardware and software configuration

Teamwork and collaboration

Multitasking

Remote technical support

Analytical thinking

Equipment Repair

Timeline

IT Technician, TSG Hardware, Software Tester

RV SOLUTIONS PRIVATE LIMITED
12.2023 - Current

Supervisor

BHARTI AIRTEL PVT LIMITED KERALA
01.2017 - 12.2023

Logistics Coordinator

Falcon Logistics Ernakulam Kalamassery
02.2013 - 12.2016

Data Analyst, 1 Year Excel Training - Data Analysis

EXCEL ED CHITTOR ROAD KOCHI
04.2001 -

LOGISTICS IN SUPPLY CHAIN MANAGEMENT - Logistics And Supply Chain Management

SLMT CUSSAT
04.2001 -

Bachelor of Commerce - B COM COPERATION 3 YEAR

SNM MALIANKARA ERNAKULAM
04.2001 -
SMITHIN JOSY JOSY KJ"Project executive" in TSG & IT Hardware, software testing