Smriti Priya

Process Modeling and Improvement

• Built end-to-end process models (BPMN) for procure-to-pay, order-to-cash, and plan-to-deliver, clarifying roles, handoffs, and controls; reduced rework by [X]% through standardization and updated SOPs.
• Facilitated workshops with Ops, IT, Finance, and Supply Chain leaders to capture requirements, pain points, and future-state design; produced process maps, RACI, and recommendations adopted in the program or project.
• Defined and tracked KPIs (e.g., cycle time, first-pass yield, backlog aging), enabling leadership to prioritize improvements with the highest impact.

Process mining

• Conducted process mining analysis using [tool—Celonis, Signavio, or other] on supply chain data to identify bottlenecks and non-compliant variants; recommended actions that improved run time by 18%.
• Partnered with data owners to validate event logs, reconcile definitions, and ensure consistent KPI logic across teams; improved reporting accuracy, and stakeholder confidence.
• Produced executive-ready insights (findings, quantified opportunities, and implementation roadmap) to support go/no-go decisions.

Supply chain (Blue Yonder)

• Supported supply chain operations using Blue Yonder by monitoring exceptions, resolving data/process issues, and coordinating with planners and IT to stabilize planning/execution outcomes (e.g., service level, OTIF, inventory).
• Assisted in configuration and testing for transportation enhancements (parameter updates, master data changes, integration checks); executed UAT scripts, and documented defects to closure.
• Developed user guidance and training materials for planners and users, improving adoption, and reducing support tickets by 20%.

PMO / Program delivery.

• Ran PMO cadence for [program name or “multi-workstream transformation”]: maintained integrated plan, RAID log, decision log, and weekly status; improved on-time milestone completion from 20% to 25%.
• Prepared leadership readouts (SteerCo decks, weekly dashboards), translating delivery status into risks, decisions needed, and next steps.
• Coordinated dependencies across five workstreams and vendors; escalated issues early to prevent schedule slippage.