Summary
Overview
Work History
Education
Skills
Accomplishments
Languages
Certification
Timeline
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SMRITI SHIKHA

Bengaluru

Summary

Dynamic Senior Network Engineer with a proven track record at Accenture, excelling in SD-WAN troubleshooting and achieving 99.9% uptime. Expert in network security and troubleshooting, leveraging skills in Cisco and root cause analysis. Passionate about mentoring junior staff and enhancing network performance through innovative solutions.

Overview

9
9
years of professional experience
1
1
Certification

Work History

Senior Network Engineer

Accenture
Bangalore
09.2023 - Current
  • Troubleshot complex network issues, reducing downtime and improving user satisfaction.
  • Maintained accurate inventory records of all network devices including configuration information.
  • Configured and maintained Cisco, Aruba, HP network devices, achieving a 99.9% uptime
  • Led SD-WAN deployments to optimize network performance
  • Managed and secured network firewalls, routers, and switches
  • Collaborated with teams to upgrade infrastructure for enhanced capacity
  • Performed root cause analysis of problems, documented faults in tracking system and generated daily reports.

Senior Network Engineer

MAN Energy Solutions
Bengaluru
10.2021 - 08.2023
  • Configured routers, switches, firewalls and other hardware to deploy and manage LAN, WAN and wireless networks.
  • Monitored network performance and mitigated threats using analysis tools
  • Diagnosed and resolved complex network issues, reducing troubleshooting time by 50%
  • Provided full accountability for enterprise LAN/WAN and MPLS infrastructure
  • Trained junior staff members on best practices for managing networking systems.
  • Configured, monitored, and maintained routers, switches, firewalls, and load balancers.

Network Engineer

Vodafone & Infosys
Bengaluru
11.2015 - 09.2021
  • Troubleshot multi-vendor network service provider issues
  • Maintained and updated network documentation for compliance
  • Monitored 2000+ network devices to detect and resolve issues proactively
  • Maintained production network according to company SLAs to fulfill agreed-upon client specifications.
  • Provided smooth communications by configuring LAN technology, wireless access points and controllers.

Education

Bachelor of Engineering -

IIMT
Greater Noida
05.2015

Skills

  • Aruba
  • AWS Basics
  • BGP
  • CCNA
  • Cisco
  • Cloud Networking
  • DHCP
  • DNS
  • EIGRP
  • Firewalls
  • Fortinet
  • Linux
  • MPLS
  • Network Security
  • Network Troubleshooting
  • OSPF
  • Python
  • Routing
  • Sd-wan
  • SolarWinds
  • Switches
  • Root cause analysis
  • Wireshark
  • LAN/WAN management
  • TCP/IP protocol

Accomplishments

Best Employee award for troubleshooting critical network issues.

Languages

  • English, Native
  • Hindi, Native

Certification

  • CCNA

Timeline

Senior Network Engineer

Accenture
09.2023 - Current

Senior Network Engineer

MAN Energy Solutions
10.2021 - 08.2023

Network Engineer

Vodafone & Infosys
11.2015 - 09.2021

Bachelor of Engineering -

IIMT

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SMRITI SHIKHA