Dynamic banking professional with extensive experience at Canara Bank, excelling in branch operations management. Proven track record in enhancing operational efficiency and achieving profit targets through effective credit & risk management and team leadership. Skilled in regulatory compliance and cross-selling strategies, driving business growth and customer satisfaction.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Senior Manager, Branch Head
Canara Bank
Bhavnagar
04.2020 - 03.2024
Led day-to-day branch operations, managed a team of 10+ employees by providing guidance, setting goals and objectives, delegating tasks, and monitoring performance and customer satisfaction and retention.
Sourced new business and deposits, identifying cross-selling opportunities, and promoting fee-based services to enhance profitability. Achieved profit targets through bad debt recovery.
Managed and controlled trade transactions daily including regulatory compliances
Evaluated and sanctioned loans, improved operational efficiency, and reduced turnaround times (TAT) to meet customer demands, and business targets.
Credit Manager (Deputy Branch Head)
Canara Bank (Erstwhile Syndicate Bank)
Bhavnagar
07.2018 - 03.2020
Played a key role in managing the bank's asset quality and supporting business growth through prudent credit decisions and effective risk management.
Analyzed financial status, credit, and property evaluations to assess loan feasibility.
Evaluated customers' creditworthiness and risk factors.
Managed the end-to-end credit approval process, from application review to final execution by reviewing credit reports and financial statements.
Led the recovery of bad debts, and contributed to the bank's profit.
Participated in internal audits to ensure adherence to corporate guidelines and regulatory requirements related to credit management activities.
Branch Manager (Rural Area)
Canara Bank (Erstwhile Syndicate Bank)
Meerut
06.2017 - 06.2018
Led a rural branch in Meerut, UP, overseeing operations, customer service, and staff management.
Played a key role in District Level Bank Committee meetings chaired by the Lead Bank.
Championed financial inclusion by promoting banking services to rural customers while ensuring regulatory compliance.
Conducted financial literacy programs for women and youth, empowering them with banking knowledge.
Organized village camps to educate residents on digital transactions and modern banking tools.
Canara Bank (Erstwhile Syndicate Bank)
Kanpur
06.2013 - 06.2017
Managed front-desk operations, ensuring efficient service and customer retention.
Monitored customer needs, mitigating risks to prevent financial or reputational loss.
Handled Cash Management Desk during Demonetization and Jan Dhan Yojana for seamless service.
Supervised daily operations to uphold performance, quality, and service standards.