
Operations-driven PGDM candidate with extensive experience in operations and supply chain management. Skilled in utilizing ERP and WMS platforms, including Agave ERP, Vinculum, Uniware, and Unicom, to analyze workflows and improve accuracy and efficiency. Strong background in cross-functional collaboration, data analysis, and SOP compliance, underpinned by solid supply chain principles. Committed to driving operational excellence in supply chain management roles.
"Why Private Couriers Over India Post?"
Objective: To identify the key factors driving urban Indian consumers to prefer private couriers over India Post, and segment them into distinct behavioural typologies using survey data (n=129) and cluster analysis.
Result: Private couriers were preferred mainly due to booking ease, delivery speed, and real-time tracking (composite score 3.59/5), with consumers segmented into Private-Champions (55.8%), Moderate Fence-Sitters (33.3%), and India Post Advocates (10.9%).