Smriti Soni
Senior Account Manager
Gurgaon,Haryana
Summary
Results-driven sales and business development professional with 7+ years of experience in outbound sales, Inbound Sales,lead qualification, and market research across APAC,EMEA,Uk and global markets. Expertise in managing sales processes using tools like Salesforce, HubSpot, and LinkedIn Sales Navigator,zoominfo,lusha,. Proven track record in exceeding quotas, building client relationships, and offering tailored solutions in SaaS, Cyber Security ,cloud, AI, and machine learning technologies.Work with some industry like,Retail,healthcare,BFS ETC.
Overview
8
8
years of professional experience
6
6
years of post-secondary education
2
2
Languages
Work History
Senior Inside Sales Account Manager
Securekloud Pvt Ltd
Gurgaon
09.2024 - 10.2024
- Manage a portfolio of key Securekloud members, serving as their primary contact.
- Build strong relationships with senior leaders and CXOs to understand their needs.
- Drive member engagement through strategic initiatives, events, and programs.
- Track and analyze engagement metrics to support decision-making.
- Assist new companies in setting up operations in India, connecting them with key stakeholders.
- Support and ensure smooth execution of Securekloud initiatives.
- Acquire new members aligned with Securekloud ecosystem.
- Continuously learn about emerging technologies, digital transformation, and industry trends.
Senior Inside Sales Representative
Espire Infolabs
Gurgaon
03.2023 - 07.2024
- Specialized in EMEA,UK tech stack, lead qualification, and market research, with strong data mining expertise
- Handled the entire outbound/inbound sales funnel, engaging and qualifying prospects through cold calls, email campaigns, and LinkedIn outreach
- Expertise in CRM systems (Salesforce, HubSpot), and sales tools like LinkedIn Sales Navigator, ZoomInfo, LeadIQ, and Outreach
- Conducted market research to identify decision-makers and qualified customers
- Delivered tailored solutions for AI, machine learning, SaaS, cloud, and data management needs
- Maintained strong customer relationships, scheduled meetings with sales reps, and provided regular sales insights
Sr. Business Development Representative
TDCX(Google)
Gurgaon
07.2021 - 03.2023
- Managed outbound sales in the US region, specializing in SaaS and hunting roles
- Strong phone presence (70+ calls/day), generating leads, nurturing pipelines, and exceeding quotas
- Skilled in managing full sales cycles, reporting on metrics, and optimizing sales performance through tools like LinkedIn Sales Navigator, Salesforce, ZoomInfo, and HubSpot
- Analyzed sales data, supported lead qualification, and scheduled client meetings
Inside Sales Development Representative
Microsoft India
Gurgaon
02.2019 - 04.2020
- Company Overview: on A Third Party Payroll Of Majorel
- Managed telesales and upselling of Microsoft O365 and Azure products for SMB clients
- Enhanced customer loyalty and increased renewals by driving cloud solution adoption
- Engaged decision-makers through calls, emails, and LinkedIn, tracking all leads in Salesforce
- Provided strategic updates on customer sentiment and opportunities for technology adoption
- Sales Processes: Cold Calling, Lead Qualification, Sales Enablement
- CRM Tools: Salesforce, HubSpot, ZoomInfo, LinkedIn Sales Navigator
- SaaS & Cloud Solutions: Microsoft O365, Azure
- Communication & Negotiation: Client Relationships, Presentations
- Data Analysis & Reporting: Excel, Performance Metrics, Market Research
- Increased sales leads by implementing targeted outreach strategies and personalized followups.
Marketing Analyst
Anvesak
Gurgaon
04.2018 - 02.2019
- Identified and qualified business opportunities for cloud and cybersecurity solutions for Amazon, Cisco, and Dell
- Managed client relationships and coordinated project delivery to ensure successful outcomes
- Leveraged LinkedIn and ZoomInfo for prospecting and maintained a strong sales pipeline in Salesforce
Marketing Executive
Enhance Enviro Tech Solution
Gurgaon
07.2016 - 04.2018
- Analyzed data to generate monthly revenue reports and contributed to sales growth through marketing initiatives
- Executed marketing programs, PR campaigns, and organized events to boost leads
- Collaborated with pre-sales teams and maintained product knowledge to guide customers through the sales process
- Collaborated closely with sales teams to ensure alignment between promotional activities and revenue goals.
- Planned and executed events and marketing programs to increase qualified leads.
Education
MBA - major marketing, minor HR
Banasthali vidyapith university
Jaipur, Japur 08.2015 - 08.2017
Bachelor of Science -
G.L.A University
Mathura 08.2011 - 07.2015
Skills
- Communication Skills
- Team leadership
- Customer Service
- Ability to Work Under Pressure
- Microsoft Office
- Ability to work in a team
- Effective Time Management
- Customer Relationship Management (CRM)
- Business Presentations
- Lead generation
- Account Retention & Renewal
Timeline
Senior Inside Sales Account Manager
Securekloud Pvt Ltd
09.2024 - 10.2024
Senior Inside Sales Representative
Espire Infolabs
03.2023 - 07.2024
Sr. Business Development Representative
TDCX(Google)
07.2021 - 03.2023
Inside Sales Development Representative
Microsoft India
02.2019 - 04.2020
Marketing Analyst
Anvesak
04.2018 - 02.2019
Marketing Executive
Enhance Enviro Tech Solution
07.2016 - 04.2018
MBA - major marketing, minor HR
Banasthali vidyapith university
08.2015 - 08.2017
Bachelor of Science -
G.L.A University
08.2011 - 07.2015
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