Smruthi Manishankar
Senior Software Engineer
Summary
Experienced Veeva CRM Developer/Salesforce Admin with 7 years of hands-on experience in designing, developing, and implementing Veeva CRM solutions for pharmaceutical companies. Seeking opportunities to leverage expertise in driving business success through innovative CRM solutions. My goal is to grow into a team leader role in the Veeva CRM development space and take on challenging assignments. I am dedicated, team player, and have a proven ability to work under pressure in a fast-paced and dynamic environment and have good experience in problem-solving and troubleshooting. I am confident in my ability to effectively collaborate and communicate cross functionally and contribute to any team and excel in my role as a Lead Veeva CRM/ Salesforce Developer.
Overview
7
7
years of professional experience
3
3
Certifications
Work History
Senior Analyst
Accenture
11.2016 - Current
- Led a team of developers in the design, development, and deployment of customized Veeva CRM solutions tailored to clients' specific needs
- Provided technical guidance and mentoring junior developers, fostering skill development and knowledge sharing within the team
- Collaborated with cross-functional teams including business analysts, project managers, and quality assurance professionals to deliver high-quality solutions on time and within budget
- Lay down the best practices to be followed while working on each environment
- Implemented solutions using process builder and flows
- Designed and implemented Custom objects, fields, validation rules, workflow alerts, flows, approval workflows, custom reports, and dashboards to support business requirements
- Experience in creating roles, profiles, territories, e-mail template, page layout, sharing settings, and custom formula fields
- Experience in Veeva modules - account management, CLM, approved e-mail, consent management, MCCP, surveys and product management
- Knowledgeable on tools - JIRA, ServiceNow, Salesforce Inspector
Education
B.E Computer Science -
Sri Venkateshwara College of Engineering
08.2012 - 05.2016
Skills
Veeva Configuration
Salesforce Configuration
Data Management
Troubleshooting and Debugging
Time Management
Client Management
Project Management
Leadership
Stakeholder Communication
Certification
Salesforce Certified Administrator
Accomplishments
- Star of the Month, 06/01/22, 06/01/22
- Flexible Work Champion, 12/01/23, 12/01/23
Timeline
Senior Analyst
Accenture
11.2016 - Current
B.E Computer Science -
Sri Venkateshwara College of Engineering
08.2012 - 05.2016