Dedicated and experienced accounting professional with proven success managing finances for mid-size commercial organizations. Seeking an opportunity to use my decade of experience to serve the state government.
Overview
26
26
years of professional experience
Work History
Food and Beverage Manager
REDBOWL TIFFIN SERVICE
01.2011 - Current
10 years
Negotiated with vendors and suppliers to reduce costs and achieve profitability.
Developed waste-control policies to maintain profitable operations.
Identified customer needs to respond proactively to concerns, boosting customer satisfaction scores [Number]%.
Reduced food, liquor and supply costs [Number]% by implementing standards and inventory control.
Created detailed reports on weekly, monthly and annual expenses and revenues, using [Software] and [Software].
Appraised performance of [Number]-member team to provide feedback, improving productivity [Number]%.
Trained, supervised and motivated [Number] employees to enhance customer service and encourage repeat business.
Managed bar and wait staff and directed hiring program.
Responded to customer complaints, addressing concerns, and distress with amicable interactions.