Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Languages
Timeline
Generic
Sneha Agarwal

Sneha Agarwal

BENGALURU

Summary

Dedicated In Service Engineer/ Customer Support Engineer with over 16+ years of experience in Aviation/Aerospace Industries. Team player with expertise managing staff for efficient production. Detail-oriented scheduler seeking to leverage background into managerial role with progressive organization.

Overview

15
15
years of professional experience
1
1
Certification

Work History

In Service Engineer (ATA-23 & 46) AIRBUS

Capgemini Engineering
Bengaluru
02.2024 - Current
  • Leading and supervising a team of 8 members. Result driven Team Lead, leading cross functional teams and delivering high quality results on time. Adept at fostering team collaboration and driving process improvements.
  • Handling and resolving daily Airline & AOG queries as Tech request through TRM tool for Communication & Information System (ATA 23 & ATA 46) for Airbus fleet(A319/320/321, A330, A350 & A380) worldwide.
  • Hands on experience-Techrequest management, ISI, TFU, OSFA, SEA, SDM+, ELIPS, FTP+, Skywise, Mechanical Drawing, Engineering Drawing, CDIS , AirnavX, AirbusWorld, MEL, WISE,etc.

In-service Engineer-(Propulsion) AIRBUS

Capgemini Engineering
Bengaluru
09.2023 - 02.2024
  • Providing support for In-Service Engineering issues for Engine, Bleed, APU and Nacelle Systems.
  • Handling and resolving daily Airline queries as Tech request through TRM tool. Hands on experience-Techrequest management, ISI, TFU, OSFA, SEA, SDM+, ELIPS, FTP+, Skywise, Mechanical Drawing, Engineering Drawing, CDIS , AirnavX, AirbusWorld, MEL, WISE, One Search for All, etc.
  • Maintained positive, professional working environment to optimise staff and customer satisfaction.

B2 Senior Aircraft Maintenance Engineer(Avionics))

Goairlines (I) Ltd
Bengaluru
10.2021 - 09.2023
  • Carrying out Scheduled Maintenance Checks , Daily Inspection, Weekly Inspection, A-checks, Engine Change, SBs, Mandatory Modifications, TSM, IPC, ESPM, ASM, AWM, Components, Removal/Installation and troubleshooting CFDS and its associated Failures, AMM limitations, MEL investigations on Aircraft System on Airbus A320-214/A320-271N.

B2 Aircraft Maintenance Engineer (Avionics)

Goairlines (I) Ltd
New Delhi
04.2017 - 09.2021

Carrying out Scheduled Maintenance Checks , Daily Inspection, Weekly Inspection, A-checks, Engine Change, SBs, Mandatory Modifications, Components, Removal/Installation and troubleshooting CFDS and its associated Failures, AMM limitations, MEL investigations on Aircraft System on Airbus A320-214/A320-271N.

Junior Aircraft Maintenance Engineer (Avionics)

Goairlines (I) Ltd
New Delhi
09.2014 - 03.2017
  • Carrying out Scheduled Maintenance Checks , Daily Inspection, Weekly Inspection, A-checks, Engine Change, SBs, Mandatory Modifications, TSM, IPC, ESPM, ASM, AWM, Components, Removal/Installation and troubleshooting CFDS and its associated Failures, AMM limitations, MEL investigations on Aircraft System on Airbus A320-214/A320-271N.

Technician

Goairlines (I) Ltd
New Delhi
10.2009 - 08.2014
  • Assisted AME in carrying out Transit Checks, Layover/ Weekly Inspection, A-checks, troubleshooting, co-ordinating and handling of shifts.

Education

MBA - Project Management

Manipal University Jaipur
Jaipur

Bachelor of Science - IT

Sikkim Manipal University

Avionics (B2)

Indian Institute of Aeronautical Sciences

Skills

  • Proactive in taking initiatives
  • Customer Support
  • Strong communication skills
  • Aircraft Maintenance
  • Quality control
  • Ability to prioritize, work under stress and strong decision making skills
  • Troubleshooting abilities
  • Team leadership

Accomplishments

  • Completed Six Sigma: White Belt Course from LinkedIn Learning.
  • Completed Stepping Up: Leading Others online Course from Queen Mary University of London through Coursera.
  • Completed Fundamentals of Project Planning and Management online course from University of Virginia through Coursera.
  • Completed Connected Manager Certification developed by Harvard Manage Mentor and Capgemini University.

Certification

  • DGCA APPROVED AVIONICS (B2) LICENCE on AIRBUS A318/A319/A320/A321fitted with CFM 56 Engines and PW1100 Neo Engines.
  • Radio-Telephony Restricted - RTR (Aeronautical) Licence holder.

Languages

Hindi
First Language
English
Proficient (C2)
C2

Timeline

In Service Engineer (ATA-23 & 46) AIRBUS

Capgemini Engineering
02.2024 - Current

In-service Engineer-(Propulsion) AIRBUS

Capgemini Engineering
09.2023 - 02.2024

B2 Senior Aircraft Maintenance Engineer(Avionics))

Goairlines (I) Ltd
10.2021 - 09.2023

B2 Aircraft Maintenance Engineer (Avionics)

Goairlines (I) Ltd
04.2017 - 09.2021

Junior Aircraft Maintenance Engineer (Avionics)

Goairlines (I) Ltd
09.2014 - 03.2017

Technician

Goairlines (I) Ltd
10.2009 - 08.2014

MBA - Project Management

Manipal University Jaipur

Bachelor of Science - IT

Sikkim Manipal University

Avionics (B2)

Indian Institute of Aeronautical Sciences

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Sneha Agarwal