Sneha Alexander

I am an experienced Salesforce Developer with a robust background in Java development, boasting over 8 years in the IT industry. My expertise includes 5.2 years as a Salesforce Developer and 3.3 years as a Java Developer. Currently, I am employed at Suyati Technologies , A Milestone Company as an Associate Lead Engineer .

I possess strong knowledge in various development areas, including the Lightning Framework, Apex, Visualforce pages, LWC, and Apex triggers. I have a proven track record in requirement gathering, analysis, design, and implementation of application systems. I am adept at working both independently and collaboratively, with minimal supervision, and I have a keen ability to quickly learn new technologies and tools.

• Experienced in Salesforce CRM encompassing Sales, Service, and Experience Clouds.
• Proficient in Apex programming for custom logic and debugging.
• Skilled in Lightning Web Components (LWC), Aura for UI development.
• Expertise in SOQL.
• Deployment - Git , Change Sets , VS Code
• Proficient in integrating Salesforce with external systems using REST web services.
• Experienced in designing flows, process automations, workflows.
• Proficient in customizing Salesforce with fields, layouts, and validation rules, formula fields, roll-up summaries managing custom metadata types.
• Familiar with version control, Salesforce DX, and Metadata API for deployment and efficient in sandbox management.
• Understands Salesforce's security model, roles, profiles, and permissions, data security and sharing settings.
• Proficient in customization of reports and dashboards to provide insightful data visualization.
• Strong knowledge on Agile, Waterfall methodologies.

• Salesforce Certified Platform Developer I
• Salesforce Certified Administrator (SCA)
• Salesforce Certified Platform App Builder
• Salesforce Associate

Projects

Project Title: J1- Program

Project Summary:
The J-1 Exchange Visitor Program, overseen by the U.S. Department of State, enables individuals from different countries to come to the U.S. for cultural and educational exchanges. This program encompasses various categories, including internships, teaching, and more, all aimed at fostering cross-cultural understanding.

Responsibilities:

• Application Design: Designing the application based on the requirements provided.
• Integration with Stripe: Seamlessly integrated the payment gateway to support secure and efficient transactions.
• Community Cloud: Worked extensively to build and enhance solutions in Salesforce Community Cloud.
• Custom Development: Developed custom solutions using Apex and Lightning Web Components to address specific business needs.
• Configuration: Configured objects, fields, and flows to automate processes and efficiently manage data.
• Reports & Analytics: Designed reports, dashboards, and analytics to provide actionable insights for informed decision-making.
• User Management: Set up user profiles, roles, and permissions to ensure secure data access and provided user training and support.
• Documentation & Collaboration: Documented processes, configurations, and solutions while collaborating with stakeholders to align technology with business goals.
• Deployment: Led deployments using VS Code with Salesforce extensions for Production environments.
• Version Control: Integrated Git with Jira for effective version control and issue tracking.
• Pipeline Implementation: Initiated and worked on pipeline implementation for streamlined deployments.

Skills Applied:

• Salesforce Development & Administration:Apex, Lightning Web Components (LWC), and Community Cloud.
  Configuration: Validation Rules, Process Automation (Flows, Workflow).
  User management, reports, and dashboards.
  
• Integration:Stripe payment gateway integration.
  REST/SOAP web services for third-party integrations.
  
• DevOps & Deployment:VS Code with Salesforce CLI.
  Git for version control and Jira for project tracking.
  Pipeline setup and CI/CD implementation.
  
• Collaboration & Documentation:Stakeholder collaboration for aligning business goals with technical implementations.
  Detailed documentation of processes and configurations.
  
• Analytics:Advanced dashboard and report creation to provide insights for decision-making.

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Project Title: Item Vault

Project Summary:
This project was implemented for a Winery Group that uses Salesforce for various organizational functions. The Item Vault focuses on product information storage with an approval process involving Marketing Users, Compliance Users, Executives, Operations, and Accounting for products. Upon completion of the approval process, the product information is sent to JDEdwards via API callouts. The project also utilizes Service Lightning Console as an internal ticketing system and includes a Tours and Tasting App, allowing sales representatives to request tours and tastings.

Responsibilities:

• Application Design: Designed the application based on client requirements.
• Integration:Integrated the system with JDEdwards via API callouts for product information updates.
  
• Automation:Implemented Workflow Rules, Approval Processes, Flows, and Process Builders to streamline business operations.
  
• Testing: Conducted unit testing for all components to ensure functional and reliable solutions.
• System Enhancements: Identified and implemented improvements in the existing system for smoother processes and better production readiness.

Skills Applied:

• Salesforce Development & Administration:Apex, Lightning Web Components (LWC), and Service Lightning Console.
  Configuration: Workflow Rules, Approval Processes, Flows, and Process Builders.
  Experience with internal ticketing systems.
  
• Integration:API callouts to external systems like JDEdwards.
  
• Testing & Deployment:Unit testing of components.
  Ensured smooth processing to production environments.
  
• Collaboration & Documentation:Worked closely with stakeholders for requirement gathering and solution alignment.
  Documented processes and configurations for future reference.